To link your PayPay account, your registered information (e.g. name in katakana, date of birth) for both services need to match exactly.
See the following important points and check your registered information for both services.
• Check if the correct characters were used for your name in katakana. For example, if your name is written as ジョン (John), don't write it as ジヨン.
• Make sure no extra spaces are included in your name in katakana.
If there are any discrepancies with your registered information, try linking your PayPay account again after updating your registered information.
You can check your LINE BITMAX registered information by going to the LINE main menu and tapping the Wallet tab > LINE Pay > Settings.
Note: Your LINE BITMAX registered information is linked to your LINE Pay information.
To change your LINE Pay registered information, apply from
this link.
Please contact PayPay for details on how to check/change your PayPay registered information.
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