FAQs
What is LINE GIFTSHOP?
Who can I send gifts to?
How can I send a gift to a friend?
How do I use a coupon I received?
Will I still have my coupons after changing devices?
Can I have a receipt issued for my gift items?
What happens to the invoice if I cancel my order?
Can I extend the Redeemable period?
What happens to coupons that have passed their Redeemable period?
How do I cancel a coupon?
Can I cancel a gift I sent?
Can I cancel a gift I received?
What happens to the Gift Shop coupons if I delete my LINE account?
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LINE GIFTSHOP
What is LINE GIFTSHOP?
The Basics
Who can I send gifts to?
How can I send a gift to a friend?
How do I use a coupon I received?
Where can I see the history of gifts?
How many gifts can I send at once?
How many coupons can I purchase at once?
Can I send a coupon I received to someone else?
Can I exchange the Gift Received to a different item?
What should I do if my friend hasn't received the coupon I sent?
Will I still have my coupons after changing devices?
Payments
How do I make payments on LINE GIFTSHOP?
Receipts
Can I have a receipt issued for my gift items?
Can you issue paper receipts?
What happens to the invoice if I cancel my order?
How will I be notified if my receipt is selected for a prize?
Redeemable period
What is the Redeemable period for a purchased or gifted coupon?
What happens to coupons that have passed their Redeemable period?
Who will receive the refund for coupons that have passed their Redeemable period?
What if the item I purchased or received is sold out?
Can I extend the Redeemable period?
Cancellations and Refunds
Can I cancel a gift I sent?
Can I cancel a gift I received?
How do I cancel a coupon?
Where will my refund appear?
I cancelled my coupon but I want it back.
How do I contact the merchant that issued the coupon?
Account
What happens to the Gift Shop coupons if I delete my LINE account?
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