FAQs
What is LINE GIFTSHOP?
toggle
Who can I send gifts to?
toggle
How can I send a gift to a friend?
toggle
How do I use a coupon I received?
toggle
Will I still have my coupons after changing devices?
toggle
Can I have a receipt issued for my gift items?
toggle
What happens to the invoice if I cancel my order?
toggle
Can I extend the Redeemable period?
toggle
What happens to coupons that have passed their Redeemable period?
toggle
How do I cancel a coupon?
toggle
Can I cancel a gift I sent?
toggle
Can I cancel a gift I received?
toggle
What happens to the Gift Shop coupons if I delete my LINE account?
toggle
Show More
(5/13)
Show Less
LINE GIFTSHOP
What is LINE GIFTSHOP?
toggle
The Basics
Who can I send gifts to?
toggle
How can I send a gift to a friend?
toggle
How do I use a coupon I received?
toggle
Where can I see the history of gifts?
toggle
How many gifts can I send at once?
toggle
How many coupons can I purchase at once?
toggle
Can I send a coupon I received to someone else?
toggle
Can I exchange the Gift Received to a different item?
toggle
What should I do if my friend hasn't received the coupon I sent?
toggle
Will I still have my coupons after changing devices?
toggle
Payments
How do I make payments on LINE GIFTSHOP?
toggle
Receipts
Can I have a receipt issued for my gift items?
toggle
Can you issue paper receipts?
toggle
What happens to the invoice if I cancel my order?
toggle
How will I be notified if my receipt is selected for a prize?
toggle
Redeemable period
What is the Redeemable period for a purchased or gifted coupon?
toggle
What happens to coupons that have passed their Redeemable period?
toggle
Who will receive the refund for coupons that have passed their Redeemable period?
toggle
What if the item I purchased or received is sold out?
toggle
Can I extend the Redeemable period?
toggle
Cancellations and Refunds
Can I cancel a gift I sent?
toggle
Can I cancel a gift I received?
toggle
How do I cancel a coupon?
toggle
Where will my refund appear?
toggle
I cancelled my coupon but I want it back.
toggle
How do I contact the merchant that issued the coupon?
toggle
Account
What happens to the Gift Shop coupons if I delete my LINE account?
toggle
TOP
Share
LINE
TWITTER
FACEBOOK
LINK
Cancel
Copied
OK