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Adding money & withdrawing

How do I add money to my LINE Pay card? toggle
Adding money to your LINE Pay balance will add money to your LINE Pay card.

For steps on how to add money, please refer to the following Help article:


You can also add money directly from your LINE Pay card the following ways:

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How do I add money to my LINE Pay card at Lawson? toggle
You can add money to your LINE Pay card at Lawson convenience stores, including Natural Lawson and Lawson Store 100 locations all over Japan. 

Before adding money, make sure you can use your LINE Pay card by completing the activation process. Afterwards, please follow the steps below.

To add money
1. Present your card at Lawson and tell the clerk the amount you wish to add.
Please note you only make one time cash payments in JPY 1 increments between JPY 1,000 to 49,000.
2. After you confirm the amount, tap the 承認 (approve) button.
3. Pay the charged amount.
4. Claim your receipt.

After you complete adding money, your LINE Pay balance will be updated in real-time. Please be aware that you cannot cancel the transaction once it has been completed.

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Adding money to your LINE Pay card from a Seven Bank ATM toggle
You can add money from a Seven Bank ATM.

In order to add money to your LINE Pay card, it must have been activated and still be valid. After making sure your card can be used, please refer to the steps below.
Note:
- You can add money in increments of JPY 1,000 in cash only. The minimum you can add each time is JPY 1,000.
- There are different limits set for LINE Money and Cash accounts. Please see this page for more information.

To add money:
1. Insert your LINE Pay card at a Seven Bank ATM.
2. Select the ご入金 (Deposit) option and put the cash into the ATM.
3. Take your LINE Pay card.

Once you have finished adding money, the amount will show up in your LINE Pay balance in real time.
Important: After this transaction has been completed, it cannot be canceled.

You can also add money using your smartphone. For more information, see here.

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Withdrawing money from a Seven Bank ATM using your LINE Pay card toggle
If you have a LINE Money account, you can use your LINE Pay account to withdraw money. You will not be able to use this feature if you have a LINE Cash account.

By changing to a LINE Money account, you can make withdrawals and have access to many other features. Please see this Help article for details.

To withdraw money, please follow the steps below.
Note: You need to set a 4-digit PIN for your LINE Pay card beforehand. Please see here for more information.

To withdraw money:
1. Insert your LINE Pay card at a Seven Bank ATM.
2. From the Seven Bank ATM, select ご出金 (Withdraw).
3. Enter the 4-digit PIN you set for your LINE Pay card.
4. Enter an amount between JPY 1,000 and JPY 10,000.
5. Take your cash and LINE Pay card.

You can also use your smartphone to withdraw money. For more information, see here.

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Why can't I withdraw from a Seven Bank ATM using my LINE Pay card? toggle
You will not be able to withdraw from a Seven Bank ATM using your LINE Pay card in any of the following situations:

• You exceeded the maximum amount to withdraw.
See here for more information.

• You're using a LINE Cash account.
See here for more information.

• You haven't activated your LINE Pay card.
See here for steps on how to activate your card.

• Your LINE Pay account is deactivated.
See here for information about reactivating your account.

• No money was added to your LINE Pay balance.
Please check your current balance.

If you're still unable to resolve the issue after checking the above, please contact us via the Problem Report Form.

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