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LINE Points

About LINE Points toggle
Important: From August 1, 2019, My Level rewards have changed from Line Points to LINE Pay Bonus.

LINE Points are special points you can earn for using your LINE Pay account.

You can use the LINE Points you earn to make payments together with your LINE Pay balance. Points can also be used on LINE STORE and the LINE FRIENDS official online store.
Note: On LINE STORE, LINE Points can only be used for purchasing stickers and themes.

For more information on how to use the LINE Points you have earned, see this Help article.

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How can I earn LINE Points? toggle
Important: From August 1, 2019, My Level rewards have changed from Line Points to LINE Pay Bonus.

The percentage of Points you can earn will be based on your LINE Pay account usage. See this Help article for details.

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Using the LINE Points you have earned toggle
Important: From August 1, 2019, My Level rewards have changed from Line Points to LINE Pay Bonus.

You can transfer the Points you've earned to your LINE Pay balance in increments of one Point.

You can also use your Points without transferring them when you make payments with your LINE Pay balance at the following stores:
• LINE STORE
• LINE FRIENDS STORE (official online store)
Note: One Point is equal to JPY 1.

For more information about using LINE Points for payments, see this Help article.

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I didn't get Points for using my LINE Pay card toggle
Important: From August 1, 2019, My Level rewards have changed from Line Points to LINE Pay Bonus.

It can take anywhere from a few days to up to two months before the number of LINE Points you receive is finalized.
Note:
- You can see how many Points you are scheduled to receive from the chat message sent by the LINE Wallet account.
- The time it takes to receive your Points varies depending on the store or service used.
- Points are not issued for payments made to certain stores/companies, including: 
• West Japan Railway Company
• d Shopping consumer electronics
• Joshin web consumer electronics via Wowma
• Premium Bandai

You can check your Points by going to the LINE main menu > Wallet > LINE Points.

For information about My Level, see this Help article.

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Do LINE Points expire? toggle
Important: From August 1, 2019, My Level rewards have changed from Line Points to LINE Pay Bonus.

LINE Points will expire 180 days from the day you last received points.

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What happens to my LINE Points if I return or cancel an item I purchased? toggle
Important: From August 1, 2019, My Level rewards have changed from Line Points to LINE Pay Bonus.

The LINE Points you were scheduled to receive when you made the purchase will be canceled.

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Viewing your LINE Points history toggle
Important: From August 1, 2019, My Level rewards have changed from Line Points to LINE Pay Bonus.

You can check your history by going to the Wallet tab and tapping LINE Points > the menu icon at the top of the screen > LINE Points History.
Note: Depending on the transaction, it may take some time to receive your Points.

If you have not received your LINE Points, see this Help article.

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