Keep Memo is your own personal chat that only you can see.
Note: If you don't see the Keep Memo chat,
update LINE to the latest version.
The Keep Memo chat cannot be renamed and its profile picture cannot be changed. Also, it does not have features like Notes and Albums, and it cannot be deleted or duplicated.
Be advised
Photos, videos, and other files sent in chats (including Keep Memo) are only saved on our servers for a certain amount of time. After the storage period has ended, you will not be able to view, download, or send/receive the relevant content.
Note: We cannot disclose how long files are stored on our servers.
For the basics of using Keep Memo, see below.
Topics covered
- Opening Keep Memo
- Using Keep Memo
Opening Keep Memo:
To open Keep Memo, use any of the methods below.
• Click
at the bottom of the main menu.
• Click
>
Keep Memo to the right of your name.
• Click
> the Keep Memo chat.
• Click
at the bottom of a chat.
• Click your profile icon >
at the bottom of your profile.
Using Keep Memo:
Sending items to Keep Memo
To send items to Keep Memo, use one of the methods below.
• Click > the Keep Memo chat, then send text, links, photos, videos, or other files.
• Click Send to Keep Memo under the item, or right-click (Control + click on Mac) an item that was shared in a chat and click Send to Keep Memo.
• Click an official account's profile icon > 
at the top of the screen > select Keep Memo > Share.
Pinning your Keep Memo chat to the top of your chat list
1. Click , then select the Keep Memo chat, and right-click (Control + click on Mac).
2. Click Pin chat.
Hiding/unhiding the Keep Memo chat
To Hide the Keep Memo chat:
1. Click , then right-click (Control + click on Mac) the Keep Memo chat.
2. Click Hide > Hide.
To unhide the Keep Memo chat:
1. Click 
at the bottom of the main menu > Settings.
2. Click Chats.
3. From Hidden chats, click Unhide next to Keep Memo.
Deleting items you sent to Keep Memo
1. Click > the Keep Memo chat.
2. Right-click (Control + click on Mac) the item you want to delete.
3. Click Delete > Delete, or Unsend > Unsend.
Note: You can unsend messages in chats within 24 hours of sending them.
Downloading items you sent to Keep Memo to your device
1. Click at the bottom of the main menu > .
2. Click either Photos & videos, Files, or Links.
3. Click the item you want to download and do the following based on the item type.
For Photos & videos: Click either 
or at the top of the screen.
For Files: Click and save the item you want to download.
For Links: Click 
.
Let us know if we can make it better.
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