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If your card was stolen or lost

Suspend use of your card as soon as possible from the Vpass online service offered for Sumitomo Mitsui credit card holders (only available in Japanese).

Note: You'll need to log in to your Vpass account.

If your card has problems with the magnetic strip or other damage

Apply to have your card reissued from the Vpass online service (only available in Japanese).

Note: You'll need to log in to your Vpass account.

Please remember that Points will not be issued for any purchases made with your Visa LINE Pay credit card or Visa LINE Pay credit card (P+) before it has been registered to your LINE Pay account. Make sure to register your card to your LINE Pay account before using it (including when you've had it reissued).

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You can apply for a different Visa LINE Pay credit card or Visa LINE Pay credit card (P+) design from the Vpass online service for Sumitomo Mitsui credit card holders (only available in Japanese).

Note: There is a service fee of JPY 1,100 (including tax) for changing the design of your card.

Please remember that Points will not be issued for any purchases made with your Visa LINE Pay credit card or Visa LINE Pay credit card (P+) before it has been registered to your LINE Pay account.

Make sure to register your Visa LINE Pay credit card or Visa LINE Pay credit card (P+) to your LINE Pay account before using it (including when you've had it reissued).

Was this page helpful?

Thank you for your feedback.

Let us know if we can make it better.

Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.

Sorry about that. What went wrong?

Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.

The information was hard to follow.
The information wasn't accurate.
I needed a more detailed explanation.
The article was too long.
Other

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TWITTER
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LINK

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Having a Visa LINE Pay credit card reissued

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Help center

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Having a Visa LINE Pay credit card reissued

My Visa LINE Pay credit card/Visa LINE Pay credit card (P+) was stolen/lost/damaged

Changing your Visa LINE Pay credit card/Visa LINE Pay credit card (P+) design