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To add your card to Apple Pay, follow the steps below.

Note:

- You can add your Visa LINE Pay prepaid card after you've created it.

- Cards cannot be added with the Apple Wallet app.

If you want to use your card with your Apple Watch, you need to add your card to your watch from the LINE app first, and then add the card on your iPhone.

Adding your card to use with Apple Pay on your Apple Watch

1. From the LINE Pay main menu, tap Card info.

2. Under Visa LINE Pay prepaid card, tap Check card info.

3. Tap Apple Pay > Get started.

4. Enter your LINE Pay passcode.

5. Select Apple Watch.

6. Tap Next > Agree to the Terms and Conditions.

Adding your card to use with Apple Pay on your iPhone

1. From the LINE Pay main menu, tap Tap to pay.

2. On the Apple Pay introduction screen, tap Get started.

3. Agree to the Terms and Conditions and enter your LINE Pay passcode.

4. Follow the on-screen instructions and finish adding your card.

Also, the four-digit passcode set for your virtual card is required when making payments of JPY 30,000 or more at iD merchants. You can set a passcode beforehand by going to the LINE Pay main menu and selecting Card info > Check card info under Visa LINE Pay prepaid card > iD passcode.

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With a Visa LINE Pay prepaid card, you can make purchases with the money that you added to your LINE Pay balance and the money sent from friends to your LINE Pay Light balance. Follow the steps below when you use your Visa LINE Pay prepaid card at online Visa merchants.

To use your card:

1. From the LINE Pay main menu, tap Card info.

2. Under Visa LINE Pay prepaid card, tap Check card info.

3. Enter your LINE Pay passcode to display your card details.

4. Tap the icon to the right of the 16-digit card number and copy it.

5. Paste the card number in the credit card number field on the payment screen of the merchant's website.

6. Enter the other necessary card information (e.g. CVV, expiration date, name).

Note: Enter your own name in the card holder field.

By adding your card to Apple Pay or Google Pay, you can use it at merchants nationwide that accept iD and Visa contactless payments.

Related Help articles:

About Apple Pay

About Google Pay (iD payments)

Adding money

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	LINE Money	LINE Cash
One-time spending limit	JPY 1,000,000	JPY 100,000
Monthly total spending limit	None	JPY 100,000

See below for information about how and when Points are issued.

Transaction completion date	Payment type	Point reward rate	Reward limit
April 1, 2023 to December 31, 2023	Online shopping	None	-
Contactless payments (iD, Visa contactless payments)	2%	5,000 Points per month
January 10, 2024 or later	Online shopping	None	-
Contactless payments (Visa contactless payments)	3%	1,000 Points per month

Transaction completion date

Payment type

Point reward rate

Reward limit

April 1, 2023 to December 31, 2023

Online shopping

None

-

Contactless payments

(iD, Visa contactless payments)

2%

5,000 Points per month

January 10, 2024 or later

Online shopping

None

-

Contactless payments
(Visa contactless payments)

3%

1,000 Points per month

Note: From January 10, 2024, iD payments will no longer be eligible for the Points back promotion.

When Points are issued
Each month, your finalized Visa contactless payments generate Points worth 3% of each transaction amount. These Points (up to 1,000 per month) are then issued in one lump sum around the 10th of the following month.
Note:
- The month Points are issued for is determined based on the "Transaction complete" date that appears in the Purchase Details for each transaction in your LINE Pay Payment history. (E.g. Points for transactions with a "Transaction complete" date between March 1 and March 31, 2024, will be issued around April 10, 2024.)
- Payments that don't show a "Transaction complete" date are not eligible for Points.

The number of issued Points is shown after they've been issued in one lump sum around the 10th of the month following that of the payments' "Transaction complete" dates. Please check your Points history after they're issued by opening LINE and tapping the Wallet tab > LINE POINT CLUB > History > Earned.

Note: Relevant items will show up as "LINE Pay: (Merchant name)" in your history, followed by these details: "プリペイドカード" (paid with Visa LINE Pay prepaid card), "3%還元" (3% back), and "X月確定分" (month payment was confirmed).

Payments that earn 3% back in Points
• Contactless payments at Visa contactless payment merchants with your Visa LINE Pay prepaid card registered to Apple Pay or Google Pay
Note:
- iD Payments are not eligible for LINE Point rewards.
- Entry is required for each relevant month to earn 3% back in Points.
- You can receive up to 1,000 Points per month.
- Only for January 2024, payments finalized between January 10 and January 31 are eligible for Points.

There are no restrictions on where you can make purchases, what you can buy, or how much you can spend, but you will not receive Points for purchases made using Points. For more details, see the following LINE Pay promotion page. (Only available in Japanese.)

Get even more out of LINE Pay with Visa contactless payments!

Related Help articles for Visa contactless payments:

Using Google Pay (iD payments/Visa contactless payments)

Using Apple Pay

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If you were unable to make a payment, your payment attempt will appear in your Notifications (the bell icon at the top of the LINE Pay main menu).

Note: In some cases, the reason why you couldn't make the payment will also appear.

If you don't see a payment attempt in your Notifications, it means that your card cannot be used at the merchant.

Some common cases of being unable to use your Visa LINE Pay prepaid card include:

• When you don't have enough money in your LINE Pay balance.

• When the Use card setting is OFF.

You may have issues making a payment because:

• The total is less than JPY 11.

• It is for a monthly payment or renewable contract.

• You did not select to make a one-time payment.

• You are trying to purchase or add money to a prepaid card/e-money service (e.g. LINE Prepaid card store).

• It's for a product with cash value, such as stocks, bonds, foreign currency, cryptocurrency, mutual funds, and foreign exchange (FX) transactions.

• It's for an airline's in-flight sale.

• The merchant doesn't accept prepaid cards (e.g. utility companies, gas stations).

You may also experience other issues because:

• The total payment amount exceeds your spending limit.

• A LINE Pay administrator suspended your account.

Additionally, use of your Visa LINE Pay prepaid card may not be available due to the merchant's usage environment or our regulations.

If you can't make an Apple Pay payment or a Google Pay (iD) payment, see the following Help articles.

I can't make a payment with Apple Pay

I can't make a Google Pay (iD) payment

If you cannot resolve the issue, please contact Customer Care via this Inquiry Form.

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Using the Visa LINE Pay prepaid card

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Help center

Search Help articles

Using the Visa LINE Pay prepaid card

Adding your card to Apple Pay

Adding your card to Google Pay

Places where the Visa LINE Pay prepaid card is accepted

Using your Visa LINE Pay prepaid card

About your Visa LINE Pay prepaid card's security code

About the Identity verification for online shopping service

I can't verify my identity with the Identity verification for online shopping service

Can I make installment or revolving payments?

Using your Visa LINE Pay prepaid card overseas

Visa LINE Pay prepaid card spending limits

What happens to my balance when I use my Visa LINE Pay prepaid card?

Checking the expiration date of your Visa LINE Pay prepaid card

Checking your Visa LINE Pay prepaid card history

Will I get Points when I use my Visa LINE Pay prepaid card?

I can't make a payment with my Visa LINE Pay prepaid card

I received a notification about a failed payment for a certain amount of Japanese yen

I made a payment with my Visa LINE Pay prepaid card, but my LINE Pay balance/LINE Pay Light balance hasn't decreased