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Migrating balance to PayPay
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LINE Pay Light
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Visa LINE Pay credit card (P+)
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Visa LINE Pay credit card
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Visa LINE Pay prepaid card
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Apple Pay (iD payments/Visa contactless payments)
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Google Pay (iD payments/Visa contactless payments)
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Getting started
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Changing devices/your passcode
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Identity verification
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Adding and Withdrawing Money
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Send/Transfer money
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Making Payments
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Coupons
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Account deletion/deactivation
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Other Problems
Withdrawals
Note: You cannot add to or withdraw money from your LINE Pay Light balance as it is only for making payments.
For more information, see the following Help articles.
Adding money from a Seven Bank ATM to your LINE Pay balance
Withdrawing money from a Seven Bank ATM
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Note:
- As of January 6, 2025, applications for LINE Pay identity verification are no longer being accepted. If you didn't verify your identity and are using a LINE Cash account, you will not be able to use the feature for withdrawing money.
- You cannot withdraw money from your LINE Pay Light balance as it is only for making payments.
- Your LINE Pay balance can only be withdrawn to a bank account registered with the same name as your LINE Pay account.
When registering your bank account, enter the account holder name in Katakana.
Note: You can link an account from any financial institution in Japan.
To withdraw your LINE Pay balance, follow the steps below.
Note:
- For withdrawing money from a Seven Bank ATM, please see Withdrawing money from a Seven Bank ATM.
- There is a service fee of JPY 220 each time you withdraw money from your LINE Pay balance.
1. From the LINE Pay main menu, tap Settings > Withdrawals.
2. Tap the account you want to send money to, or tap Add Bank Account to register a new account.
3. Enter the amount you want to withdraw and tap Withdraw Money.
4. Enter your LINE Pay passcode.
You may not be able to make withdrawals from LINE Pay if systems are undergoing maintenance.
After you complete a transaction on your smartphone, the transfer will be processed immediately. However the deposit may be received by the bank on the following business day if:
• It's 3 pm or later on a weekday; it's a Saturday, Sunday, or a national holiday; or it's the year-end and New Year holidays.
• It's outside of the bank's processing hours.
• The bank's system is undergoing maintenance.
• The money is not immediately deposited due to the status of the bank account.
Please contact your bank for details.
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Important:
- You cannot withdraw money from your LINE Pay Light balance as it is only for making payments.
- There is a service fee of JPY 220 each time you withdraw money.
- The minimum withdrawal amount from a Seven Bank ATM is JPY 1,000. Since only paper bills can be withdrawn, it is not possible to withdraw amounts less than JPY 1,000 or any coins.
For more information on the withdrawal limits, see the following Help article.
Limits for adding, spending, withdrawing, and sending money
If you haven't completed identity verification, you will not be able to withdraw money with a LINE Cash account.
Note: As of January 6, 2025, applications for LINE Pay identity verification are no longer being accepted. For this reason, you can no longer convert your LINE Cash account to a LINE Money account.
To withdraw money from a Seven Bank ATM:
1. Use either of the following steps to go to the QR code reader screen:
- From the LINE Pay main menu, tap Settings > Withdrawals > SevenBank ATM.
- Tap SevenBank ATM > Withdraw Money.
2. As the Seven Bank ATM menu screen and steps vary by ATM model, follow the steps below that match the screen of the ATM you're using to display the QR code.
Note: The steps and menu screens may differ depending on the ATM model.
• Select スマートフォンでの取引 (Smartphone Transaction).
• Select Deposit/Withdrawal/Money transfers > Scan QR code using smartphone.
3. Scan the QR code on the Seven Bank ATM screen, then enter your LINE Pay passcode.
Note: The company number and a one-time password (OTP) will appear on your smartphone screen.
4. Enter the company number and OTP on the Seven Bank ATM.
5. Enter an amount between JPY 1,000 and the withdrawal limit, in increments of JPY 1,000.
Note: To check your withdrawal limit, go to the LINE Pay main menu > Settings > Balance Types and Limits.
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To check the limits for your account, go to the LINE Pay main menu > Settings > Balance Types and Limits.
Note:
- Individual limits may also be applied.
- Limits cannot be lowered below their set amounts.
- The daily limits shown in the tables below are based on a day being from 12 am to 11:59 pm (UTC+9).
- If you've reached a daily limit, please try again from 12 am (UTC+9) on the following day.
Balance limits
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LINE Cash |
LINE Money |
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LINE Pay balance |
JPY 100,000 |
JPY 1,000,000 |
LINE Pay Light balance |
JPY 100,000 |
JPY 100,000 |
Limits for adding money
Feature |
LINE Cash |
LINE Money |
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---|---|---|---|
From a Seven Bank ATM |
Min amount |
JPY 1,000 |
JPY 1,000 |
Max amount |
JPY 100,000 per transaction |
JPY 500,000 per transaction |
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From a Lawson Bank ATM |
Min amount |
JPY 1,000 |
JPY 1,000 |
Max amount |
JPY 100,000 per transaction |
JPY 500,000 per transaction |
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At FamilyMart |
Min amount |
As of September 30, 2024, money can no longer be added. |
|
Max amount |
|||
From a linked bank account |
Min amount |
Not available |
JPY 1,000 |
Max amount |
JPY 100,000 per day |
Payment limits
Feature |
LINE Cash |
LINE Money |
|
---|---|---|---|
From your LINE Pay Light balance |
Min amount |
JPY 1 |
JPY 1 |
Max amount |
JPY 100,000 per transaction |
JPY 100,000 per transaction |
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From your LINE Pay balance |
Min amount |
JPY 1 |
JPY 1 |
Max amount |
JPY 100,000 per transaction |
JPY 1,000,000 per transaction |
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With Add & Pay |
Min amount |
JPY 1 |
JPY 1 |
Max amount |
JPY 100,000 per month |
JPY 300,000 per transaction/day* |
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JPY 500,000 per month |
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Your credit card spending limit will apply if it is lower than the limits above. Note: You can raise your limits if you verified your identity with your smartphone. |
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With your registered credit card |
Min amount |
No limits (Your credit card spending limit will apply.) |
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Max amount |
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With your Visa LINE Pay prepaid card |
Min amount |
Ended on Jan 30, 2025 | |
Max amount |
Withdrawal limits
Feature |
LINE Cash |
LINE Money |
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---|---|---|---|
From a Seven Bank ATM |
Min amount |
Not available |
JPY 1,000 |
Max amount |
JPY 10,000 per day |
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From a linked bank account |
Min amount |
Not available |
JPY 1 |
Max amount |
JPY 100,000 per day |
Limits for sending/transferring money and wire transfers
Feature |
LINE Cash |
LINE Money |
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To LINE friends |
From your LINE Pay Light balance |
Min amount |
Ended on Oct 22, 2024 |
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Max amount |
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From your LINE Pay balance |
Min amount |
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Max amount |
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Via wire transfer |
Min amount |
Not available |
JPY 1 |
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Max amount |
JPY 100,00 per day JPY 1,000,000 per month |
Limits for payments at PayPay merchants
Feature |
LINE Cash |
LINE Money |
|
---|---|---|---|
From your LINE Pay Light balance |
Min amount |
JPY 1 |
JPY 1 |
Max amount |
JPY 100,000 per transaction |
JPY 100,000 per transaction |
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From your LINE Pay balance |
Min amount |
JPY 1 |
JPY 1 |
Max amount |
JPY 100,000 per transaction |
JPY 500,000 per transaction |
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With Add & Pay |
Min amount |
JPY 1 |
JPY 1 |
Max amount |
JPY 100,000 per transaction |
JPY 300,000 per transaction* |
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JPY 500,000 per month |
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Your credit card spending limit will apply if it is lower than the limits above. Note: You can raise your limits if you verified your identity with your smartphone. |
The Pay bill feature has a limit of up to JPY 300,000 per tax or other government fee payment (not including utility bills) or up to JPY 49,999 per other bill payment. There is no per month limit to the feature.
See also:
Verifying your identity to use LINE Money
Changing your limits
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Note:
- As of January 6, 2025, applications for LINE Pay identity verification are no longer being accepted. For this reason, you can no longer convert your LINE Cash account to a LINE Money account.
- See Limits for adding, spending, withdrawing, and sending money for details about each limit.
If you have a LINE Money account, the limits for how much you can use will depend on whether you see the Adjust limit section when you go to the LINE Pay main menu and tap Settings > Balance Types and Limits.
If the Adjust limit section doesn't appear on the Balance Types and Limits screen:
You can only use up to the limit displayed, and cannot raise it.
If the Adjust limit section appears on the Balance Types and Limits screen:
You can separately raise your limits for adding or withdrawing money by turning the settings for each of these features on.
Note: You can turn each feature on or off, but you cannot set your own amount limits or set limits below the standard amounts.
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