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Other credit cards

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Other credit cards

You can add or delete a credit card with the steps below.

Note:

- The Visa LINE Pay credit card/Visa LINE Pay credit card (P+) and other credit cards can be added and deleted with the same steps.

- Before you can add or delete a credit card, you need to set a passcode on LINE Pay. If you haven't set a passcode, please do so after agreeing to the Terms of Use.

Adding a credit card

1. From the LINE app, tap the Wallet tab > LINE Pay.

2. From the LINE Pay main menu, tap Settings > Credit cards > "+" or Add a card.

3. Enter the card number, expiration date, and CVC.

Deleting a credit card

1. From the LINE main menu, tap the Wallet tab > LINE Pay.

2. From the LINE Pay main menu, tap Settings > Credit cards.

3. Tap "X" at the top right of the card you want to delete.

Note: Deleting a credit card will not delete its transaction history.

You can add multiple credit cards to LINE Pay. You can also select the one you use most often as your main card.

For a list of cards that can be added to LINE Pay, see the following Help article.

Cards that can be registered to LINE Pay

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You can use Add & Pay to make payments with a Visa LINE Pay credit card, Visa LINE Pay credit card (P+), or a Visa card issued by Sumitomo Mitsui Card (SMBC). For details, see the following Help article.

Note: ANA cards are excluded.

About Add & Pay

Other credit cards registered to LINE Pay can be used to make payments for LINE-related merchant sites (e.g. LINE STORE).

When making a purchase, be sure to select LINE Pay as your payment method and select Credit card on the LINE Pay payment screen.

Note:

- You need to use the LINE app on your device to pay with LINE Pay.

- Setting a LINE Pay passcode is required.

- Identity verification for online shopping may be required.

With the exception of the Visa LINE Pay credit card, Visa LINE Pay credit card (P+), and Visa credit cards issued by Sumitomo Mitsui Card (SMBC) (excluding ANA cards), you cannot make credit card purchases with LINE Pay at non-LINE-related merchants. For payments at other merchants, please use your LINE Pay balance after adding money.

Note: The merchants that accept LINE Pay vary by country.

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Your cards registered to LINE Pay cannot be used to add money to your LINE Pay balance or LINE Pay Light balance, but they can be used in the transactions below.

• The Visa LINE Pay credit card, Visa LINE Pay credit card (P+), and Visa credit cards (excluding ANA-brand cards) issued by Sumitomo Mitsui Card (SMBC) can be used to make:

- Add & Pay purchases.

- Payments at LINE service merchant sites (e.g. LINE STORE).

• Other Visa, Mastercard, and JCB-brand cards can only be used to make payments at LINE service merchant sites (e.g. LINE STORE).

Related Help articles:

Making payments with a credit card registered to LINE Pay

Adding money

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You'll be notified by the LINE ウォレット (LINE Wallet) official account with the details of your LINE Pay transactions.

You can also see your payment history in LINE Pay by following the steps below:

1. From the LINE Pay main menu, tap Payment history.

2. At the top of the screen, tap All and select the relevant credit card.

If you make payments without signing up for LINE Pay, check your payment details in the notices from the LINE ウォレット (LINE Wallet) official account.

You can also manage your credit cards and configure other features by going to Settings from the LINE Pay main menu.

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JCB, Mastercard, and Visa brand credit/debit cards can be registered to LINE Pay.

Note:

- You may not be able to use some cards depending on the merchant or country.

- You cannot register a Visa LINE Pay prepaid card.

- American Express and Diners cards cannot be registered as new cards.

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If you lost a credit card that you use with LINE Pay, please contact your card company directly.

Once the card company cancels your credit card, making payments with it on LINE Pay will be restricted.

Note: You can still use any other credit cards that you have registered to LINE Pay.

If you find your credit card again after reporting that it was lost, please contact your card company again about reactivating it. If the card can be reactivated, you'll be able to use it on LINE Pay again.

In the case that you're issued a new card, make sure to add it as a new card on LINE Pay.

Note: If you lost your Visa LINE Pay credit card or Visa LINE Pay credit card (P+), see this Help article.

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You won't be able to make payments if your registered credit/debit card has expired.

If you have a new card, try registering it after deleting the expired card. For the steps to register/delete a credit card, see this Help article.

For assistance with having a new card issued or related inquiries, please contact your credit card company directly.

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If you were able to enter your credit card information without any issues but can't finish adding the card, check the following details.

Note: If you can't register your Visa LINE Pay credit card or Visa LINE Pay credit card (P+), see I can't register my Visa LINE Pay credit card/Visa LINE Pay credit card (P+) to LINE Pay.

• Does the card support online payments?

• Can the card be used overseas?

• Is the card a corporate card?

Note: Corporate cards can be used with LINE Pay, but there may be restrictions for some merchant types and online payments.

If you're unsure about any of the points above, please contact your credit card company directly.

To update the information (such as the expiration date) for a registered credit card, you need to delete the card and then add it again.

To delete a card:

1. Tap the Wallet tab in LINE > LINE Pay > Settings in the LINE Pay main menu > Credit cards.

2. Tap "X" at the top right of the card.

If you receive a notice saying "Card verification has been blocked due to multiple failed attempts," see the following Help article.

I see a message saying "Card verification has been blocked due to multiple failed attempts"

Note: If identity verification for online shopping continually fails when trying to register a card (such as a Kookmin, Woori, or NongHyup card issued in Korea), please try using another card.

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Each user can add up to four credit or debit cards.

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To ensure that LINE Pay can be used safely and securely, you can only try adding a card up to five times every seven days (regardless of how many cards you try to add). If you try adding a card five times within seven days, you will have to wait for another seven days to pass from the day you made your last attempt before you can try adding a card again.

We apologize for the inconvenience, and appreciate your understanding.

If you're in a hurry, contact us via this Inquiry Form by selecting Other and entering "I can't register my credit card" in the free text field.

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By registering your device, you'll be able to protect your LINE Pay account even if a third party somehow learned your LINE Pay registered passcode.

If you don't register your device, you will not be able to add money to your balance from a linked bank account or register new credit cards.

To register your device:

1. Enter your postal code and date of birth.

2. Select either Text message (phone number) verification or Credit card verification.

Note: If you selected Text message, tap Send verification code and enter the verification code that is sent to you via text message.

3. Tap Continue.

4. Enter your LINE Pay passcode.

Note: A message saying "You've registered this device with LINE Pay" will be sent to you by the LINE Wallet (LINEウォレット) official account.

If you encounter issues when registering your device, see the following Help article.

An error occurred when registering my device

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If you encountered an error when registering your device, see the information below for the option that applies to your situation.

The "Invalid information entered. Please double-check your details and try again." message appears

Check your postal code and date of birth registered to LINE Pay and enter them again.

The "You've reached the verification code sending limit. Please try again after 24 hours." message appears

You'll be restricted from having a verification code sent via text message if you go over the number of times you can have one sent. The restriction will automatically be removed after 24 hours from when you last failed to complete verification.

Try again after the restriction has been removed. If you can't wait until the restriction is lifted, please contact us via this Inquiry Form.

None of the above applies to me

Please contact us via this Inquiry Form.

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For external merchants outside of LINE services, you can only make Add & Pay payments with the following cards.

• Visa LINE Pay credit card
• Visa LINE Pay credit card (P+)
• Visa credit cards issued by Sumitomo Mitsui Card, aside from ANA cards

Other cards cannot be used outside of LINE service merchants (e.g. LINE STORE), aside from some LINE Pay merchants in Taiwan and Thailand.

If you are unable to register or pay with a credit/debit card after you entered all of the information correctly, please check the following.

1. Does the card you are trying to use support online payments?
2. Is overseas use enabled for the card you are trying to use?
3. Are there sufficient funds in the bank account linked to the card? If not, please deposit some money into the account first.
4. Does your card support identity verification for online shopping?

If you need further clarification, please contact your card company.

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LINE

Help center

Search Help articles

Other credit cards

Adding/deleting a credit card

Making payments with a credit card registered to LINE Pay

Can I add money to my account using a registered credit card?

Checking your credit card payment history

Cards that can be registered to LINE Pay

I lost a credit card registered to LINE Pay

My registered credit card expired

I can't register a credit card

How many credit cards or debit cards can I add?

I see a message saying "Card verification has been blocked due to multiple failed attempts"

I see a message that says "Please register this device"

An error occurred when registering my device

I can't add or pay with my credit/debit card