Services using your LINE Pay balance can no longer be used after April 23, 2025.
We have begun refunding users' LINE Pay balances to their designated bank accounts from April 24, 2025. For information on how to have your balance refunded, see the following page. (Only available in Japanese.)
We deeply apologize for any inconvenience caused by the service ending.
Note: Please understand that information on our other pages and Help center was posted before this announcement and may not have been updated.
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Depending on the status of the receiving bank account, you may receive your refund on your bank's next business day in the following situations.
Note: "Next business day" refers to the bank's business day, excluding Saturdays, Sundays, and holidays, and not necessarily the following day. For example, if the transfer was made on Saturday but you cannot confirm if the money was deposited, you need to check on the following business day, which is Monday (or Tuesday if Monday is a holiday).
• It's 3 pm or later on a weekday; it's a Saturday, Sunday, or a national holiday.
• It's outside of the bank's processing hours.
• The bank's system is undergoing maintenance.
• The money is not immediately deposited due to the status of the bank account.
Was this page helpful?
Thank you for your feedback.
Let us know if we can make it better.
Note: - Do not enter any personal information. - We cannot respond to comments received from this form.
Sorry about that. What went wrong?
Note: - Do not enter any personal information. - We cannot respond to comments received from this form.
Let us know if we can make it better.
Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.