LINE Pay Japan Help Center

Important: The features for sending and transferring money among friends on LINE Pay ended on October 22, 2024.

See the following important points.

- If your friend hasn't updated their LINE app to the latest version, the money won't appear in their balance after receiving it with their LINE Pay Light balance.
- If your friend hasn't signed up for LINE Pay, the transfer will be completed once they do.
- If your friend doesn't sign up for LINE Pay within seven days of you sending them money, the transfer will be canceled.
- When a transfer is canceled, the amount is returned to your LINE Pay balance or LINE Pay Light balance.
- With LINE Pay, there are limits to the amount of money you can spend, as well as send, transfer, or withdraw per day from your LINE Pay balance and LINE Pay Light balance.

See also:
Limits for adding, spending, withdrawing, and sending money
Making wire transfers
What are the prices shown as links in chats?

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Money transfer requests
If you request money from a friend on LINE, the amount will be deposited in your LINE Pay balance or LINE Pay Light balance when they send you the money.

Important: The features for sending and transferring money among friends on LINE Pay ended on October 22, 2024.

Wire transfers
After you complete a transaction on your smartphone, the transfer will be processed immediately. However the deposit may be received by the bank on the following business day if:
• It's 3 pm or later on a weekday; it's a Saturday, Sunday, or a national holiday; or it's the year-end and New Year holidays.
• It's outside of the bank's processing hours.
• The bank's system is undergoing maintenance.
• The money is not immediately deposited due to the status of the bank account.

Check again to see if the money was deposited the following business day.
Note: "Following business day" refers to the bank's business day, excluding Saturdays, Sundays, holidays, and the year-end/New Year holidays, and not necessarily the following day.

For example, if you made a transfer on Saturday but cannot confirm if the money was deposited to the recipient's account, you need to check on the following business day, which is Monday (or Tuesday if Monday is a holiday).

Please contact your bank for details.

See also:
My wire transfer wasn't deposited in the recipient's bank account the following business day

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There are different limits for adding, withdrawing, and spending money depending on whether you're using a LINE Cash or LINE Money account.　However, depending on your account's usage, the actual amounts may differ from the ones shown in the tables below.

To check the limits for your account, go to the LINE Pay main menu > Settings > Balance Types and Limits.
Note:
- Individual limits may also be applied.
- Limits cannot be lowered below their set amounts.
- The daily limits shown in the tables below are based on a day being from 12 am to 11:59 pm (UTC+9).
- If you've reached a daily limit, please try again from 12 am (UTC+9) on the following day.

Balance limits

	LINE Cash	LINE Money
LINE Pay balance	JPY 100,000	JPY 1,000,000
LINE Pay Light balance	JPY 100,000	JPY 100,000

Limits for adding money

Feature		LINE Cash	LINE Money
From a Seven Bank ATM	Min amount	JPY 1,000	JPY 1,000
From a Seven Bank ATM	Max amount	JPY 100,000 per transaction	JPY 500,000 per transaction
From a Lawson Bank ATM	Min amount	JPY 1,000	JPY 1,000
From a Lawson Bank ATM	Max amount	JPY 100,000 per transaction	JPY 500,000 per transaction
At FamilyMart	Min amount	As of September 30, 2024, money can no longer be added.
At FamilyMart	Max amount	As of September 30, 2024, money can no longer be added.
From a linked bank account	Min amount	Not available	JPY 1,000
From a linked bank account	Max amount	Not available	JPY 100,000 per day

Payment limits

Feature		LINE Cash	LINE Money
From your LINE Pay Light balance	Min amount	JPY 1	JPY 1
From your LINE Pay Light balance	Max amount	JPY 100,000 per transaction	JPY 100,000 per transaction
From your LINE Pay balance	Min amount	JPY 1	JPY 1
From your LINE Pay balance	Max amount	JPY 100,000 per transaction	JPY 1,000,000 per transaction
With Add & Pay	Min amount	JPY 1	JPY 1
	Max amount	JPY 100,000 per month	JPY 300,000 per transaction/day*
		JPY 100,000 per month	JPY 500,000 per month
		Your credit card spending limit will apply if it is lower than the limits above. *You can raise your limits by verifying your identity with your smartphone.
With your registered credit card	Min amount	No limits (Your credit card spending limit will apply.)
With your registered credit card	Max amount	No limits (Your credit card spending limit will apply.)
With your Visa LINE Pay prepaid card	Min amount	JPY 11	JPY 11
With your Visa LINE Pay prepaid card	Max amount	JPY 100,000 per transaction/month	JPY 1,000,000 per transaction

Withdrawal limits

Feature		LINE Cash	LINE Money
From a Seven Bank ATM	Min amount	Not available	JPY 1,000
From a Seven Bank ATM	Max amount	Not available	JPY 10,000 per day
From a linked bank account	Min amount	Not available	JPY 1
From a linked bank account	Max amount	Not available	JPY 100,000 per day

Note: There is a service fee of JPY 220 each time you withdraw money from your LINE Money account balance.

Limits for sending/transferring money and wire transfers

Feature			LINE Cash	LINE Money
To LINE friends	From your LINE Pay Light balance	Min amount	Ended on Oct 22, 2024
	From your LINE Pay Light balance	Max amount
	From your LINE Pay balance	Min amount
	From your LINE Pay balance	Max amount
Via wire transfer		Min amount	Not available	JPY 1
Via wire transfer		Max amount	Not available	JPY 100,00 per day JPY 1,000,000 per month

Note: The limit for wire transfers cannot be raised higher than JPY 100,000 per day.

Limits for payments at PayPay merchants

Payments made at PayPay merchants are subject to the maximum limits set by PayPay.

Feature		LINE Cash	LINE Money
From your LINE Pay Light balance	Min amount	JPY 1	JPY 1
From your LINE Pay Light balance	Max amount	JPY 100,000 per transaction	JPY 100,000 per transaction
From your LINE Pay balance	Min amount	JPY 1	JPY 1
From your LINE Pay balance	Max amount	JPY 100,000 per transaction	JPY 500,000 per transaction
With Add & Pay	Min amount	JPY 1	JPY 1
	Max amount	JPY 100,000 per transaction	JPY 300,000 per transaction*
		JPY 100,000 per transaction	JPY 500,000 per month
		Your credit card spending limit will apply if it is lower than the limits above. *You can raise your limits up to JPY 500,000 by verifying your identity with your smartphone.

You won't be able to make payments at PayPay merchants if you exceed their limits, even if you haven't exceeded the limits set by LINE Pay.

Note: Some PayPay merchants have individually set limits.

The Pay bill feature has a limit of up to JPY 300,000 per tax or other government fee payment (not including utility bills) or up to JPY 49,999 per other bill payment. There is no per month limit to the feature.

See also:
Verifying your identity to use LINE Money
Changing your limits

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Send/Transfer money (ended Oct 22, 2024)

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Send/Transfer money (ended Oct 22, 2024)

Sending money from your LINE Pay balance/LINE Pay Light balance

Sending money from your LINE Pay balance/LINE Pay Light balance to LINE friends

What happens if I send money from my balance to a LINE friend who hasn't signed up for LINE Pay?

Requesting money

Receiving money sent from friends

I can't send money

Can anyone send money?

When are deposits made for transfer requests/wire transfers?

Confirming your history of money transfers/requests

Limits for adding, spending, withdrawing, and sending money

I want to cancel money I sent from my LINE Pay balance/LINE Pay Light balance

What are the prices shown as links in chats?