LINE Pay Japan Help Center

Payment method	Payment type	Points
Point reward rate	Point reward limit
Add & Pay	Code payment¹	5%	500 Points per month²
Online payment	None	None
Pay bill payment	None	None
Other	Credit card purchase Apple Pay／Google Pay Visa Tap to pay	0.5%	None

For purchases made using:

• Add & Pay code payments, Points will be calculated for each transaction during the month (from the first to the end of the month) you used your Visa LINE Pay credit card (P+) and issued to you in a lump sum on around the 20th of the following month.

• Visa contactless payments, payments via insertion-style card readers, and iD payments, Points are issued within a few days of the date you see in your history on the Vpass online service for Sumitomo Mitsui credit card holders. (Only available in Japanese.)

You will not receive a notification message from the LINE Wallet official account when your Points are issued.

Note: For details about your usage history or payments, you need to log in to your Vpass account.

To check the Points you've received, go to the LINE main menu > Wallet > LINE POINT CLUB > History.

Note: You will not be issued Points if your LINE account's verified country is changed from Japan to any other country before Points are issued.

Was this page helpful?

If you were not issued Points, it's possible that:

• The Points haven't been issued yet.

The period for when Points are issued differs depending on the card and payment method you used. See the following Help articles for more information.

When are Points issued?

When are Visa LINE Pay credit card (P+) Points issued?

• The card you used wasn't registered to your LINE Pay account.

You will not earn Points for any purchases made with your card before it is registered to your LINE Pay account.

Note:

- For family cards, Points will be issued to the account that the cards were added to.

- After having your registered card reissued or its expiration date updated, you need to delete the information for the card you were previously using and then add your new information. For the steps to add/delete a credit card, see this Help article.

• You made a transaction that doesn't earn you Points.

Depending on the product or service you purchased, you may not be eligible to receive Points. For information on which transactions do not earn Points, see this Help article.

Also, if you make an Add & Pay purchase with your Visa LINE Pay credit card (P+), you'll only earn Points for code payments.

Note: You will not receive Points for LINE Pay online payments or Pay bill payments.

• You've already earned the maximum number of Points possible.

You can earn up to 500 Points per month for using Add & Pay to make code payments with your Visa LINE Pay credit card (P+).

• You changed your LINE account's registered country before receiving Points.

You will not earn Points if you change your LINE account's verified country to anywhere but Japan.

To check your Point balance and history, go to the LINE main menu > Wallet > LINE POINT CLUB.

If some parts of a payment appear as canceled in your LINE Pay payment history and you don't receive the correct number of Points, contact us from this Inquiry Form.

Was this page helpful?

Payment method	Payment type	Points
Point reward rate	Point reward limit
Add & Pay	Code payment¹	5%	500 Points per month
Online payment	None	None
Pay bill payment	None	None
Other	Credit card purchase Apple Pay／Google Pay Visa Tap to pay	0.5%	None

Payment method	Payment type	Points
Point reward rate	Point reward limit
Add & Pay	Code payment	None	None
Online payment
Pay bill payment
Other	Credit card purchase Apple Pay／Google Pay Visa Tap to pay	1%	None

Typical transactions that earn Points

	Examples
Credit card payments at Visa merchants	Credit card payments at physical and online stores¹
Apple Pay and Google Pay payments	Payments made by registering your card to Apple Pay or Google Pay
ETC card payments
Utility bill payments	Payments for electric, water, and gas bills (including automatic transfer payments)
Tax payments (up to JPY 50,000)²	Light motor vehicle tax, automobile tax, and property tax
Insurance premium payments (up to JPY 50,000)²	Life insurance, medical insurance, cancer insurance, private pension insurance, nursing care insurance, and fire insurance³

¹Some transactions are not eligible for Points.

²Points are issued for up to JPY 50,000 per transaction. If a payment amount exceeds JPY 50,000, Points will not be issued for the excess amount.

³National pension plan payments are not eligible for Points.

Typical transactions that do not earn Points

		Examples
Adding money to e-money, prepaid card, and wallet services	Commuter passes	Suica, Mobile Suica, PASMO, Mobile PASMO, and ICOCA (Includes commuter passes, Limited-Express train tickets, and Green Car (first class car) tickets)
Adding money to e-money, prepaid card, and wallet services	Other	Edy, WAON, Kyash, TOYOTA Wallet, ANA Pay, MYAKU-PE!, the V POINT smartphone app, and prepaid cards issued by Sumitomo Mitsui Card (SMBC)
Payments made through various payment services		Kyash, MIXI M, and PayPal
Carrier billing		Docomo Barai (ドコモ払い), au Easy Payment (auかんたん決済), or Softbank Matomete Shiharai (ソフトバンクまとめて支払い)
Purchasing gift cards		Visa gift cards
Purchasing value cards		iTunes, NETFLIX, Google, PlayStation, Amazon
Purchasing financial products		Mutual funds, stocks, cryptocurrencies, gold investments
Payments to public institutions and facilities		Museum entrance fees and payments at some hospitals and clinics⁴
Payments to charitable organizations		Payments to religious organizations
Payments made at post offices		Postal charges, baggage and transportation fare (e.g. Yu-Pack, Yu-Mail), stamps, postcards, and letter packs⁵
Donations/fundraising		The "hometown tax" (ふるさと納税) program
Annual fees		Annual fees for credit cards and electronic toll collection systems
Service charge payments		Revolving or installment credit card payments
Other		National pension plan payments, borrowing cash on credit

⁴As a general rule, Points are not issued for payments covered by health insurance. Points may be awarded for some out-of-pocket medical expenses, but we are unable to respond to individual inquires about which medical institutions/payments are eligible.

⁵For details about which products can be purchased with a credit card, contact your post office directly.

⁶Add & Pay payments with a Visa LINE Pay credit card are not eligible for Points.

For information about the Visa LINE Pay credit card (P+), see the following Help article.

Visa LINE Pay credit card (P+) payments that do not earn Points

Additionally, Visa LINE Pay credit card payments for some services and products are not recognized as eligible for Points by Sumitomo Mitsui, Visa, or LINE Pay. In these cases, you will know that your payment was not eligible if you do not receive Points.

Was this page helpful?

LINE

Help center

Search Help articles

Earning/using Points

LINE

Help center

Search Help articles

Earning/using Points

Visa LINE Pay credit card (P+) Point reward limits

When are Visa LINE Pay credit card (P+) Points issued?

Visa LINE Pay credit card (P+) payments that do not earn Points

I didn't get Points for using my Visa LINE Pay credit card/Visa LINE Pay credit card (P+)

About Visa LINE Pay credit card/Visa LINE Pay credit card (P+) Point reward rates

What happens to my Points if I cancel my Visa LINE Pay credit card/Visa LINE Pay credit card (P+)?

Earning Points for using Apple Pay or Google Pay

Can I pay Visa LINE Pay credit card/Visa LINE Pay credit card (P+) bills using my LINE Pay balance/LINE Pay Light balance or Points?

Point eligibility for Visa LINE Pay credit card/Visa LINE Pay credit card (P+) payments