新增信用卡/簽帳金融卡
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常見原因1. 無法完成身分驗證
◼︎您綁定的是中國信託、玉山、聯邦、國泰世華、台北富邦或LINE Bank的卡片
① 您於LINE設定的手機號碼是否與發卡銀行留存的手機號碼不相符;若您才剛向發卡銀行變更手機號碼,建議您隔天再嘗試綁定卡片。
② 您輸入的卡片資訊有誤(包含卡號、有效期限及背面末三碼)。
③ 您尚未開卡。
④ 卡片處於失效或停用、限制使用的狀態。
※即使手機號碼相符,但第②點任一資訊有誤或第③④點未開卡、卡片無法正常使用,都會出現手機號碼不相符的錯誤訊息,敬請留意。
◼︎您綁定的是其他發卡銀行的卡片
① 該張卡片未支援3DS 2.0驗證機制。
② 無法通過3DS 2.0驗證,例如:無法接收一次性的驗證碼(OTP)、OTP驗證錯誤、指紋辨識或Face ID辨識有誤等。
※提醒您,如您已嘗試驗證多次但仍無法通過驗證,必須請您洽發卡銀行詢問或改綁定其他卡片。
常見原因2. 發卡銀行未核准0元的測試交易
於LINE Pay綁定卡片時,系統會測試一筆0元交易以確認卡片是否有效,請向發卡銀行確認未核准的原因。
常見原因3. 您嘗試於多個LINE Pay帳號內綁定同一張卡片
若出現「已達註冊次數上限」訊息,需請您與LINE Pay客服中心聯繫,由客服人員確認能否進一步協助您。
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若因卡片效期將至、掛失換補發新卡,因卡片資訊會有異動,您必須刪除原卡片並重新綁定,才可繼續透過LINE Pay使用該張卡片付款。
►延伸閱讀:刪除信用卡/簽帳金融卡的操作步驟。
►延伸閱讀:綁定信用卡/簽帳金融卡的操作步驟。
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