Rich menus are the large menus displayed at the bottom of LINE official account chats that let you guide friends of your account to external websites, distribute coupons, and more.
Rich menu features
• Displayed prominently at the bottom of chat screens
• Set different links or messages for each menu option
• Choose from several different menu templates
• Make menus visible/invisible for specified periods of time from the browser version of LINE Official Account Manager
Unverified accounts (those for businesses or individuals that have not been reviewed and verified by LINE) do not appear in search results on the Internet or in the LINE app.
If you have a Verified account and it doesn't appear in search results, your "Show account in searches" setting may be turned OFF.
To check/change your display settings, follow the steps below.
From the LINE Official Account Manager app:
1. Select the account you want to configure from the Accounts list.
2. Tap Settings > Account.
3. Check/change the setting for "Show account in searches."
From the browser version of LINE Official Account Manager:
1. Select the account you want to configure from the Accounts list.
2. Click Settings > Account settings.
3. Check/change the setting for "Show account in searches."
You can create posters on the browser version of LINE Official Account Manager.
Note: Posters cannot be created with Unverified accounts (accounts for businesses or individuals that have not been reviewed and verified by LINE) or the LINE Official Account Manager app.
To create a poster:
1. Click Home > Gain friends > Create a poster.
2. Select a poster design and tagline.
3. Click Create new and save the PDF file that is created.
User information is not disclosed, and can only be checked in the following cases:
• If a user contacts your LINE official account via chat
You'll be able to check some of their profile information (display name, profile photo, and status message).
• If your LINE official account is using the Messaging API and a user adds you as a friend, sends you a message, or otherwise directly interacts with your account
In addition to the profile information mentioned above, you'll also be able to send that user messages using the unique internal identifier we've assigned to them.
• If you are using the Messaging API and a user adds your LINE official account to a group or chat
With a Verified account, you'll be able to see some profile information (display name, profile photo, and status message) as well as the internal identifiers of every group or chat member.
Note: Unverified accounts can confirm the same information, but only for users who send messages in the group or chat.
Before deleting your LINE official account, make sure to read the important notes below.
• You will not be able to use any features other than Insight and billing once you delete your LINE official account.
• All account information (including statistics) will be permanently erased 30 days after you delete your account.
• Deleting your account will delete all of your friends.
Note: You cannot transfer your friends to a new account.
• You will not be refunded if you delete your account in the middle of a month.
• If you send additional messages before deleting your account, you will be billed for additional message fees on your next billing date.
• If you purchased a Premium ID with the LINE Official Account app for iOS, deleting your account will not automatically cancel your subscription. Please see this Apple Support page and cancel your subscription on the App Store.
To delete your LINE official account, follow the steps below.
From the LINE Official Account app:
1. Tap the account you want to delete in the Accounts list.
2. Tap Settings > Account > Delete account.
3. Confirm and agree to the warning, then tap Delete account.
From LINE Official Account Manager:
1. Click the account you want to delete in the Accounts list.
After you've set a rich menu in LINE Official Account Manager, it will appear when users re-enter the chat room. In some cases, it may take time for a rich menu to appear depending on a user's network connection or other factors.