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About Chats toggle
You can connect with your users through your LINE official account via:
• 1-on-1 chats
• Group chats
• The Messaging API

You cannot use the Chats feature (for 1-on-1 and group chats) and the Messaging API at the same time. To use the Chats feature, select Chat mode; to use the Messaging API, select Bot mode.

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Using chats toggle
To start using the chat feature, follow the steps below.

From the LINE Official Account Manager app:
1. Tap the account you want to configure in the Accounts list.
2. Tap Settings Responses > Response mode.
3. Select Chat.

From the browser version of LINE Official Account Manager:
1. Click the account you want to configure in the Accounts list.
2. Click Settings > Response settings.
3. Next to "Response mode," select Chat.

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About group chats toggle
You can use group chats when you want to communicate with a number of users at once.
Note: LINE official accounts can only join group chats when they are invited by a LINE user.

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Joining a group chat toggle
LINE official accounts can only join group chats when they are invited by a LINE user.

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