It is possible to delete (cancel) accounts for this app; however, in doing so, in-game content such as currency and items, as well as play data, account information including User Names, and rights to use content on this app will be deleted and you will not be able to play the game.
You will not be able to carry over or restore any data that has been deleted. Also, we will not be able to provide any reimbursement or compensation in such an event.
If you would like to delete (cancel) your app account after taking the above into consideration, please contact us via
the Inquiry form.
Please also note that the account deletion (cancellation) process may take longer if you purchase in-game currency after having submitted your inquiry.
■ How to make an inquiry
Please make your inquiry via the app as we will need to confirm your account information.
◆ Procedure ◆
1. Start the app from which you wish to delete your account
2. Select the inquiries screen from the settings menu (Procedures may differ depending on the app)
3. Tap an account deletion (cancellation) category
4. Follow the questions and input your responses
Let us know if we can make it better.
Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.