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Premium channels

Premium channels toggle
Subscribing to premium channels gives you access to exclusive broadcasts for a monthly fee.

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Premium channel broadcasts toggle
Premium channel broadcasts are only available to premium members and require a subscription to watch. Broadcasts are also archived for a period of time so premium members can view them when they like.

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Subscribing to a premium channel toggle
There are two ways to subscribe to a premium channel.

From a channel's page:
1. Go to the channel's page and tap Subscribe.
2. Tap the button showing the price at the bottom of the screen.
3. When you see the Google Play payment screen, tap Subscribe.

From a premium channel broadcast:
1. Tap a broadcast from the premium channel you want to subscribe to.
2. Tap the button showing the price at the bottom of the screen.
3. When you see the Google Play payment screen, tap Subscribe.

For details about subscriptions on Google Play, see this page.

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Viewing premium channel broadcasts toggle
You need to subscribe to view premium channel broadcasts. For information on how to subscribe to a premium channel, see this Help article.

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I can't watch premium channel broadcasts because my status doesn't show up as Subscribed toggle
An issue may have occurred with the subscription process. Please try checking the Google Play Help page or contacting Google support for assistance.

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Canceling a premium channel subscription toggle
To cancel a subscription:
1. Start the Play Store app.
2. Tap the menu icon at the top of the screen > Subscriptions.
3. Tap LINE LIVE.
4. Tap Cancel subscription.
5. Select the reason why you want to cancel your subscription, then tap Next.
6. Confirm by tapping Cancel subscription on the pop-up.

For more information about how to cancel, pause, or change a subscription, see this Google Play Help page.

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Checking the status of a premium channel subscription toggle
To check the status of a subscription:
1. Start the Play Store app.
2. Tap the menu icon at the top of the screen > Subscriptions.
3. Tap LINE LIVE.

LINE LIVE will not appear in your list of subscriptions if:
• The Google account you are logged in with hasn't been used to subscribe to a channel.
• Your subscription has already expired.

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I can't subscribe to a premium channel toggle
If you're having trouble subscribing to a premium channel, there may be an issue with your subscription settings.

From your device settings, make sure that:
• Your credit card information was entered correctly.
• Your credit card has not expired.
• You have a sufficient balance on your Google Play gift card.
• You're not signed in with a Google account that already has a premium channel subscription.

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About free trials for premium channels toggle
Some premium channels have free trials, which let you experience being a member for a limited time.

The length of a free trial depends on the premium channel. You can see the trial period on the channel's purchase page or check it on your subscriptions page after signing up.

For information on how to check your subscription status, see this Help article.

If you don't cancel your membership at least 24 hours before the free trial ends, it will automatically switch over to a paid subscription. When this happens, the Google account you used for signing up will start being charged the subscription fee.

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