LINE

Help center

Broadcasts

Starting live broadcasts toggle
To start a live broadcast: 
1. Tap the broadcast icon at the bottom center of the screen.
2. Edit the details of your broadcast and tap the LIVE icon at the bottom of the screen to start broadcasting.

Was this page helpful?

Yes No

How long can broadcasts be? toggle
A broadcast can last up to 60 minutes.

Was this page helpful?

Yes No

Can broadcasts be extended? toggle
Broadcasts cannot be extended. If you would like to continue streaming, please start a new broadcast.

Was this page helpful?

Yes No

Changing the video quality of a broadcast toggle
To change the video quality of a broadcast:
1. Tap the Broadcast button at the bottom center of the screen.
2. Tap the Settings icon at the top right.
3. Select your desired broadcast quality.

Was this page helpful?

Yes No

Making radio broadcasts (broadcasts without video) toggle
To make radio broadcasts: 
1. Tap the Broadcast button at the bottom center of the screen.
2. Tap the mic icon at the top of the broadcast screen.
3. Choose the image you want to appear during radio mode, then tap Save.
4. Tap LIVE and start broadcasting.

Note: You can't use stickers or filters when broadcasting in radio mode.

Was this page helpful?

Yes No

Can I use broadcasting software (external encoders, etc.)? toggle
Broadcasting software, like external encoders, can only be used when live streaming from the PC version of LINE LIVE. Unfortunately, such software can't be used for broadcasts made from the LINE LIVE app.

Was this page helpful?

Yes No

My broadcast stopped. How can I restart it? toggle
Once you stop your broadcast, such as by accidentally pressing the stop button, the broadcast will be ended. If you would like to continue streaming, please start a new broadcast.

Was this page helpful?

Yes No

Making broadcasts with restricted bandwidth toggle
If your bandwidth is restricted, please use a Wi-Fi connection to make your broadcast. Depending on your network connection, you may not have a strong signal if you’re using a mobile Wi-Fi router. If this is the case, we recommend using a Wi-Fi network with a fixed router.

Was this page helpful?

Yes No

How can I use JASRAC or NexTone songs? toggle
You can use songs registered with JASRAC and NexTone by entering the work codes for the songs you used on the screen that appears after you have finished your broadcast.

If you enter song codes, please take care to ensure the following cases do not apply:

- The songs are not registered with JASRAC or NexTone.
- The songs registered with JASRAC or NexTone are not available for use in "interactive broadcasts."

In the above cases, you must get permission from the holder of the rights to the songs you wish to use. Please understand that getting permission to use songs is your own responsibility.

Use of songs registered with JASRAC and NexTone are limited to singing or performing the song yourself. If you use the actual music track recorded on a CD, DVD, or a music file, you must also get permission from the holder of the master license, such as the record label that produced it.

If you use licensed music in your broadcast it is your own responsibility. Please get permission beforehand.

Was this page helpful?

Yes No

Can I use music during my broadcast? toggle
If you wish to use another person's music, you must get permission from the right holder before using it. However, some songs registered with JASRAC and NexTone may be available to use. Please see here for details.

In addition, music in the public domain, or free music which does not require permission from the right holder, may be used for songs, performances, background music, etc. You may also use music which you hold the rights to, such as your own songs.

Was this page helpful?

Yes No

What are the round icons on the top of the broadcast screen? toggle
These icons show viewers who follow the broadcaster, or who have sent hearts, gift items, or comments.

Was this page helpful?

Yes No

Can I broadcast in landscape mode? toggle
Broadcasts can only be streamed in landscape mode from the PC version of LINE LIVE. Unfortunately, landscape mode is not available for broadcasting from the LINE LIVE smartphone app.

Was this page helpful?

Yes No

Unlisted broadcasts (feature discontinued) toggle
The unlisted broadcasts feature has been discontinued from LINE LIVE version 5.4.0. We would like to thank everyone that used and supported this feature and sincerely apologize for any inconvenience caused by its discontinuation.

About the discontinued feature
The unlisted feature allowed for broadcasts that could only be viewed by accessing a link and were not displayed on any broadcast lists.

The following actions are no longer possible from LINE LIVE version 5.4.0:
• Unlisted broadcasting
• Viewing archived videos that were published as unlisted

Was this page helpful?

Yes No

Tags I previously configured have disappeared toggle
From version 2.6.0, tags became categories.

Since only one category can be configured, editing one tag in a multi-tagged broadcast will turn that tag into a category, automatically deleting the other tags.

Please understand that once a tag has been deleted, it cannot be edited.

Was this page helpful?

Yes No

About challenges toggle
The challenge feature lets broadcasters set a certain number of cheer points as a goal to reach. After a challenge has been created, a challenge meter appears in your broadcast to keep track of its progress.

Set a challenge to add some extra excitement to your broadcasts, and work towards reaching the goal together with your viewers.

Challenge examples:
• Will upload a comedy video when the meter fills up!
• Guitar solo at 10,000 points.
• Will freestyle rap if the goal is reached!
Important:
- Promising money or material rewards to viewers in exchange for gift items or hearts is prohibited.
- LINE will take any appropriate measures it deems necessary, such as suspension of users' LINE LIVE accounts, if it discovers any prohibited acts.

Was this page helpful?

Yes No

How many cheer points can be set as a goal? toggle
You can set your cheer point goal for anywhere from 500 to 3,000,000 points.

Was this page helpful?

Yes No

Creating challenges toggle
There are two ways to create a challenge.

From the broadcast screen:
1. Tap the broadcast button at the bottom center of the screen.
2. Tap Challenge in the center of the broadcast screen.
Note: This option will not appear if you've already created and released a challenge on the same channel.
3. Tap New challenge.
4. Enter a challenge and goal.
5. Tap Save > OK.

From the My Page screen:
1. Tap the My Page (silhouette) icon at the bottom right of the screen.
2. Tap your channel name under My channel.
3. Tap the Channel settings icon at the top right of the channel page.
4. Tap None under Manage challenges.
Note: This option will not appear if you've already created and released a challenge on the same channel.
5. Tap New challenge.
6. Enter a challenge and goal.
7. Tap Save > OK.

Was this page helpful?

Yes No

About message cards toggle
Message cards let you post text on the broadcast screen for all of the viewers to see.

To post a message card: 
1. Tap the message card icon to the right of the comment text box.
2. Choose a message card design.
3. Enter your text after the message card and Text/Design tabs appear on the broadcast screen.
Note:
- Select the Text tab to enter your message.
- Select the Design tab to change the card's design.

Important:
- Message cards are only valid once, and cannot be saved for use across multiple broadcasts.
- Message cards are not displayed on archived broadcasts.
- Message font and text color cannot be changed.
- Messages are limited to 20 characters (including spaces). However, with some OSes the maximum number of characters you can use may be less if you use emoji.

Was this page helpful?

Yes No

Editing

Changing the titles or cover photos of past broadcasts toggle
To change the titles or cover photos of past broadcasts: 
1. Tap My account (the silhouette icon) at the bottom right of the screen.
2. Tap Broadcasts.
3. Tap the icon to the right of a past broadcast.
4. Tap the item you want to edit.

Was this page helpful?

Yes No

Editing the categories of past broadcasts toggle
To edit the category of a past broadcast: 
1. Tap My account (the silhouette icon) at the bottom right of the screen.
2. Tap Broadcasts.
3. Tap the icon to the right of a video > the category.
4. Select a category from the list, or enter a category in the field below Select category, then tap Add.

Was this page helpful?

Yes No

How long can videos be viewed for after they have been broadcast? toggle
Videos that aren't played at least once within 180 days of their broadcast will automatically be deleted.

If you don't want a video to be deleted, you can extend its availability by playing the video. Anyone can extend the availability of a video by playing it, including the broadcaster.
Note: If the Privacy setting for a video is turned off, plays of that video by the broadcaster will not be counted.

To extend the availability of a video:
1. Tap My account (the silhouette icon) at the bottom right of the screen.
2. Tap Broadcasts.
3. Tap the icon to the right of the video you want to prevent from being deleted.
4. Under Broadcast publishing, turn ON the Privacy setting.
5. Play the video with the Privacy setting turned on.

Was this page helpful?

Yes No

How can I save my broadcast? toggle
Videos are automatically saved on the LINE LIVE server after being broadcast.
Note: Videos are not saved on the device used to broadcast them.

You can also set past videos as public or not public.

Was this page helpful?

Yes No

Deleting past broadcasts toggle
To delete a past broadcast: 
1. Tap My account (the silhouette icon) at the bottom right of the screen.
2. Tap Broadcasts.
3. Tap the icon to the right of a past broadcast.
4. Tap Delete.

Was this page helpful?

Yes No

Hiding past broadcasts toggle
To hide a past broadcast: 
1. Tap My account (the silhouette icon) at the bottom right of the screen.
2. Tap Broadcasts.
3. Tap the icon to the right of a past broadcast.
4. Turn the Broadcast publishing setting OFF.

Was this page helpful?

Yes No

I can't make a broadcast public toggle
If you don't have a strong network connection when broadcasting, your video may fail to record.

This means that you won't be able to make your video public after you have finished broadcasting, and other users won't be able to view it.

To make sure your broadcast will be stable, please try connecting to Wi-Fi or see if you can play videos in a location with a strong network connection.

Depending on your network connection, you may not have a strong signal if you’re using a mobile Wi-Fi router. If this is the case, we recommend connecting to a Wi-Fi network that uses a fixed router.

Was this page helpful?

Yes No

I can't delete a video toggle
If you don't have a strong network connection when broadcasting, your video may fail to record.

This means that you won't be able to delete your video after you have finished broadcasting, and other users won't be able to view it.

To make sure your broadcast will be stable, please try connecting to Wi-Fi or see if you can play videos in a location with a strong network connection.

Depending on your network connection, you may not have a strong signal if you’re using a mobile Wi-Fi router. If this is the case, we recommend connecting to a Wi-Fi network that uses a fixed router.

Was this page helpful?

Yes No

Karaoke player

About the LINE LIVE karaoke player toggle
Liven up your broadcasts with music! The karaoke player lets you play songs as background music or karaoke tracks during your live broadcasts.
Note: On some Android devices, songs may cut out or have sound delays. Please understand that these are device-dependent issues.

Was this page helpful?

Yes No

Using the karaoke player toggle
To play songs during your broadcast with the karaoke player:

1. Tap the microphone icon at the bottom of the broadcast screen.
2. Tap the song you want to play.

You can play, stop, or change songs at any time while broadcasting.
Note: If you want to select a different song, tap the music note icon to the right of the player.

Was this page helpful?

Yes No

Using voice effects toggle
Choose from a selection of effects to change your voice while broadcasting.

To add a voice effect: 
1. Tap the sound wave icon at the bottom of the broadcast screen.
2. Tap the effect you want to use.

Was this page helpful?

Yes No

Do I need to register music after using it in the karaoke player? toggle
The songs that can be used with the LINE LIVE karaoke player have already been registered on our end, so you don’t have to worry about registering them yourself.

Was this page helpful?

Yes No

Paid broadcasts

Paid broadcasts toggle
Paid broadcasts are live streams that viewers need to pay to watch. The price is paid for in LIVE Coins and specified by the broadcaster.

Was this page helpful?

Yes No

Starting a paid broadcast toggle
At this time, only select broadcasters can use this feature. If you are one of these broadcasters, a button for setting up paid broadcasts will appear on the broadcast preparation screen.

Was this page helpful?

Yes No

Premium channels

Premium channels toggle
Subscribing to premium channels gives you access to exclusive broadcasts for a monthly fee.

Was this page helpful?

Yes No

Creating a premium channel toggle
Currently, only select broadcasters can create premium channels.

Was this page helpful?

Yes No

Messages

About messages toggle
Broadcasters can send messages with text and images to their viewers.

Was this page helpful?

Yes No

Who can I send messages to? toggle
You can send messages to your followers or viewers from your channel's fan ranking.

Was this page helpful?

Yes No

Sending messages toggle
You can send messages using the methods below.

To send a thank-you message after a broadcast:
1. Tap Send thanks on the screen after ending a broadcast.
2. Select who you want to thank and tap Next.
3. Enter text/select an image and tap Send.
Note: You can't send a thank-you message if you don't have anyone in your fan ranking.

To send a message to all your followers before a broadcast:
1. Tap the envelope icon at the bottom of the screen.
2. Tap the compose icon at the top right of the screen.
3. Tap Send to all followers.
4. Enter text/select an image and tap Send.
Note: You can't send a message if you don't have any followers.

To send a message to selected followers before a broadcast:
1. Tap the envelope icon at the bottom of the screen.
2. Tap the compose icon at the top right of the screen.
3. Tap Send to selected followers.
4. Select who you want to send a message to and tap Next.
5. Enter text/select an image and tap Send.
Note: You can't send a message if you don't have anyone in your fan ranking.

To thank your supporters after completing a challenge:
1. On the challenge, tap Thank your supporters.
2. Select who you want to thank and tap Next.
3. Enter text/select an image and tap Send.
Note: You can't send a message if you haven't completed a challenge.

Was this page helpful?

Yes No

Can viewers respond to messages? toggle
Viewers cannot respond to messages.

Was this page helpful?

Yes No

I can't send an image in a message toggle
Files can only be sent if they are no larger than 10 MB, no more than 8,192 pixels, and in JPEG or PNG format.

Was this page helpful?

Yes No

Can blocked users receive my messages? toggle
Blocked users cannot receive your messages.

Was this page helpful?

Yes No

About the Manage tab toggle
You may receive notifications from the admin team or messages about events you're participating in. You can check these under the Manage tab.

Was this page helpful?

Yes No

Face-offs

About face-offs toggle
Face-offs let broadcasters compete to see who can get the most cheer points while streaming.

Was this page helpful?

Yes No

How face-off winners are determined toggle
The broadcaster that receives the most cheer points during a face-off is the winner.

Was this page helpful?

Yes No

Facing off with other broadcasters toggle
Follow the steps below to face off with other broadcasters.

To challenge a broadcaster to a face-off:
1. Tap the broadcast button at the bottom of the screen.
2. If Face-offs disabled appears in the center of the screen, tap and change it to Face-offs enabled.
3. Tap LIVE at the bottom of the screen and start your broadcast.
4. Tap Face off at the top right of the screen.
5. Select the opponent you want to challenge from the Collaboration waiting list and tap Face off.

To accept a face-off challenge:
1. Tap the broadcast button at the bottom of the screen.
2. If Face-offs disabled appears in the center of the screen, tap and change it to Face-offs enabled.
3. Tap LIVE at the bottom of the screen and start your broadcast.
4. Wait for someone to challenge you during your broadcast.
Note: You'll see a pop-up when you receive a challenge.
5. Tap Face off in the pop-up.

Was this page helpful?

Yes No

I can't challenge other broadcasters to face-offs toggle
To challenge a broadcaster to a face-off, your rank must be Regular or above.
Note: Rookie broadcasters can challenge others in some events.

Was this page helpful?

Yes No

Ending face-offs toggle
To end a face-off with another broadcaster: 
1. Tap your opponent on the face-off screen.
2. In the pop-up that appears, tap End face-off > Yes.

Was this page helpful?

Yes No

About the face-off cheer ranking toggle
The face-off cheer ranking shows which users sent you the most cheer points. You can use it to check who your biggest supporters are.

Was this page helpful?

Yes No

Devices that support face-offs toggle
The Face off feature can be used on the devices below.

• Xperia 1, Xperia XZ1, Xperia XZ2, Xperia XZ3, Xperia XZs, Xperia XZ Premium
• Galaxy S8, Galaxy S9, Galaxy Feel2, Galaxy A20
• Google Pixel 3 XL, Google Pixel 3a, Google Pixel 4a
• Android One X2
• Essential Phone PH-1

Note:
- You may be able to use the feature on devices other than those listed above.
- Depending on your device's OS version or your network connection, you may not be able to use the feature on the devices listed above.

Was this page helpful?

Yes No

Other

Sharing broadcasts toggle
You can share your broadcasts with one of the following methods.

When you start a broadcast:
1. Tap the Broadcast button at the bottom center of the screen.
2. With the LINE or Twitter icon ON (they turn green and blue, respectively), tap LIVE.

During a broadcast:
1. During a broadcast, tap the menu icon at the top right of the screen > Share.

After your broadcast has ended:
Try either of the methods below.
1. Tap Share at the center of the "Broadcast has ended" screen.
or
1. Tap the My Page (silhouette) icon at the bottom right of the screen.
2. Tap your channel name under My Channel.
3. Tap the broadcast you want to share from Broadcasts.
4. Tap the Share icon at the bottom right of the playback screen.

Was this page helpful?

Yes No

How can I notify my followers when I have a broadcast? toggle
When you begin a broadcast your followers will automatically receive notifications.

Was this page helpful?

Yes No

A viewer is making inappropriate comments during a broadcast toggle
To block an inappropriate user and hide their comments, follow the steps below.
Note: After you block a user, any comments they make will no longer appear during your broadcast.

1. On the broadcast screen, tap the relevant user's comment.
2. Tap "..." at the top left of the pop-up.
3. Tap Block.
4. Tap Yes.

Was this page helpful?

Yes No

I can't use stickers toggle
Please make sure you have the recommended system specifications for making broadcasts.


Please be aware that even if you are using the recommended system specifications, some devices may be unable to use stickers.

Was this page helpful?

Yes No

My device gets hot during my broadcasts toggle
If you use various features, such as filters and stickers, at the same time, some devices may become hot.

Was this page helpful?

Yes No

My device's battery is consumed faster during my broadcasts toggle
If you use various features, such as filters and stickers, at the same time, some devices' battery life may be consumed faster than usual.

Was this page helpful?

Yes No

What are LIVE stickers? toggle
LIVE stickers let you add decorations around the person on a broadcast screen. 

To get LIVE stickers, please follow the steps below.

1. On the broadcast screen, tap the face icon.
2. Tap and download the LIVE stickers you wish to use.
3. After downloading them, tap the LIVE stickers again.

Was this page helpful?

Yes No

Unblocking users toggle
To unblock a user: 
1. Tap Settings at the top right of the My account screen.
2. Tap Manage blocked items.
3. Tap Remove next to the user you want to unblock > Remove.

Was this page helpful?

Yes No

About beauty filters toggle
You can use beauty filters to touch up your appearance.

To use a beauty filter: 
1. Tap the beauty icon that appears at the bottom of the screen before starting a broadcast.
2. Choose an option from Beauty (Preset/Custom) or Filters.

Was this page helpful?

Yes No

Are beauty filter settings saved for future broadcasts? toggle
Yes, your beauty filter settings will be saved and automatically applied the next time you broadcast.

Was this page helpful?

Yes No

Help center
TOP