LINE

Help

About LIVE

About the My account screen toggle
On the My account screen you can check your notifications and what videos you viewed in the past, as well as add Coins to your LIVE Coin balance.

Was this page helpful?

Yes No

About hearts toggle

Hearts are digital items you can send to support your favorite broadcasters.

 

When you send 10 hearts, a cheer point is also automatically sent to the broadcaster. The number of cheer points you've sent determines your fan ranking.

Was this page helpful?

Yes No

About gift items toggle

Gift items are digital items that you can purchase with LIVE Coins and send to broadcasters during live broadcasts.

Was this page helpful?

Yes No

What is the broadcast score? toggle
'The broadcast score is given based on how popular a live stream is.

Was this page helpful?

Yes No

About LINE Points toggle
LINE Points are issued as a reward for your broadcast score, which is determined by your live stream's popularity.

Was this page helpful?

Yes No

Recommended system specifications for LINE LIVE toggle
To use LINE LIVE, you need to update the OS on your device to the latest version.
Note: Some smartphones may be able to use LINE LIVE with an older OS version.

Depending on your device type and where you are using the app, you may not be able to use LINE LIVE even with the recommended system specifications. 
Note: iPod Touch and iPad are not supported.

Please also note that LINE LIVE cannot be used offline (e.g. without an internet connection).

Recommended specifications:
Smartphones
iOS 14.0 or later (on iPhone SE or later)
Android OS 7.0 or later
Note: These are the environments in which the latest version can be installed.

Web
Windows: Microsoft Edge, Mozilla Firefox, Opera, and Google Chrome
Mac: Safari, Mozilla Firefox, Opera, and Google Chrome
Note: You need to update your browser to the latest version.

Was this page helpful?

Yes No

About broadcast rankings toggle
Rankings appear in the Trending, Weekly, and Monthly tabs when calculations for their respective periods are completed. Each tab is updated as follows.

Trending
Rankings are updated periodically, and broadcasts made in the past 24 hours are eligible to be included in ranking calculations.

Weekly
Rankings are updated every week on Monday at 5 am. Broadcasts made between 12 am on Monday and 23:59:59 on Sunday of the previous week are eligible to be included in ranking calculations for that week.

Monthly
Rankings are updated on the first day of every month at 5 am. Broadcasts made between 12 am on the first day and 23:59:59 on the last day of the previous month are eligible to be included in ranking calculations for that month.

For details about each ranking type, see below.

Overall
Eligible broadcasters are ranked in order of most cheer points received during the applicable period.

Broadcast
Eligible broadcasters are ranked in order of most broadcast viewers during the applicable period.

Category rankings
Eligible broadcasters are ranked in order of most cheer points received during the applicable period.
Note: If a broadcaster has made broadcasts in multiple categories, they will only be ranked in the category that was selected most often for their 10 most recent broadcasts.

Was this page helpful?

Yes No

Checking your version of the LINE LIVE app toggle
To check which version of the app you’re using: 
1. Tap the My Page (silhouette) icon at the bottom right of the screen.
2. Tap the Settings icon at the top right > About LINE LIVE.

Was this page helpful?

Yes No

What happens if I sign out or reinstall the LINE LIVE app? toggle
Signing in again with the same LINE or Twitter account you used before allows you to keep using all of your old LINE LIVE data.

If you're using the smartphone version of LINE LIVE, you can also transfer your data to the PC version by signing in to LINE LIVE on your PC with the same LINE account. However, please note that LIVE Coins for the LINE LIVE app can't be used on the PC version.

Was this page helpful?

Yes No

How does the fan ranking system work? toggle
Fan ranking is determined by the number of cheer points sent during live broadcasts.

The two types of fan rankings are described below.

Monthly Fan ranking
Fans are displayed in order from most to least cheer points sent in a month.
Note: This count is reset on the 1st day of every month.

Total Fan ranking
Fans are displayed in order from most to least cheer points sent in total.

Was this page helpful?

Yes No

Collecting hearts toggle
You can get more hearts in LINE LIVE by:
• Signing in every day.
• Watching regular live broadcasts.
• Watching live broadcasts by Rookie broadcasters.
• Watching live broadcasts by your followed broadcasters every day.

Was this page helpful?

Yes No

My hearts aren't increasing toggle
The maximum number of hearts you can have at any time is 500, and you can earn up to 500 hearts per hour as a bonus (e.g. viewing bonus).

Was this page helpful?

Yes No

I want to know LINE LIVE's JASRAC license number toggle
Japanese Society for Rights of Authors, Composers and Publishers (JASRAC) license number: 9008993066Y45123

Was this page helpful?

Yes No

About LIVE ranks, user levels, and analytics toggle
For information about LIVE ranks, user levels, and analytics, see the following Help articles.

Was this page helpful?

Yes No

LIVE rank

About LIVE ranks toggle
Your LIVE rank indicates your level of experience as a LINE LIVE broadcaster.

The available LIVE ranks are:
• Rookie
• Regular
• Star
• Superstar
• Legend
• God

Additionally, each rank from Rookie to Legend has 10 levels. When you level up a rank that's at level 10, you'll move on to level 1 of the next rank.

From Rookie to Legend, your level and rank will never drop. The more you broadcast, the higher your level and rank will become.

If you reach the God rank, you'll move on to God status.

Was this page helpful?

Yes No

About God status toggle
God status is a special stage in which only God rank broadcasters can participate.

With God status, you'll receive the following types of bonuses after each monthly "season." (One season lasts from the first day of the month to the last.)

• Level rewards
Bonuses based on the level you've reached by the end of a season.

• Rank rewards
Bonuses based on the XP you've earned by the end of a season.

The next season will begin after you receive your bonuses. You'll start each new season with your XP from the previous season reduced by a specified rate and a partial reset of your God rank level.
Note:
- You'll lose less XP if you set a new XP personal record the previous season.
- The higher your God rank level is at the end of the previous season, the less amount of XP you will lose.

Was this page helpful?

Yes No

Earning LIVE rank XP toggle
You can receive LIVE rank XP by getting any of the of following during broadcasts.

• Cheer points: 1 XP per point
• Comments: 1 XP per comment (up to 1,000 comments per day)
• Viewers: 1 XP per viewer (up to 1,000 viewers per day)
• Free hearts: 1 XP for every 10 hearts (up to 10,000 hearts per day)

Was this page helpful?

Yes No

User level

About user levels toggle
Your user level indicates your experience using LINE LIVE.

By raising your user level, you can earn badges, frames, and other rewards.

You can also receive a percentage of bonus XP equal to your user level when broadcasting.

For example: if you broadcast when your user level is 50 and gain 10,000 LIVE rank XP, you'll get a bonus of 5,000 XP (50% of 10,000). 

Was this page helpful?

Yes No

Earning user level XP toggle
You can earn user level XP the following ways.

Receive any of the following during a broadcast:
• Gift items: 1 XP per point
• Comments: 1 XP per comment (up to 1,000 comments per day)
• Viewers: 1 XP per viewer (up to 1,000 viewers per day)
• Free hearts: 1 XP for every 10 hearts (up to 10,000 hearts per day)

Do the following as a viewer:
• Log in to the app: 50 XP per login (once per day)
• Send gift items: 2 XP per point
• Comment: 1 XP per comment (up to 100 comments per day)
• View broadcasts: 1 XP for every 10 minutes
• Follow users: 1 XP per followed user
• Send free hearts: 1 XP for every 10 hearts

Was this page helpful?

Yes No

Help Center
TOP