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Friend safety/security

If only I know the other person's phone number, can the other person see my profile?

If a person with your mobile phone number registered in their contacts list starts LINE, they will automatically be added to your friends list. If you do not wish to automatically add friends, please turn off Auto Add Friends on your smartphone.

If your phone number is not registered in their contacts list, you appear under their Friends Recommendations, where your LINE Display name, profile photo, Status Message, and Home background image will be displayed. However, they will not be able to see any other information.

If you want to be deleted from their Friend Recommendations list, you must delete your account from your smartphone.

Likewise, once your account has been added to their friends list, you will remain there unless you delete your own account.

For information on deleting your account, please see this article.

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Can other people view my Friends list?

Please be assured that no other users can view your Friends list.

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Someone is impersonating my friend on LINE.

If you select to send your contacts list data from your smartphone to LINE’s servers upon registering to LINE, the phone numbers in your contacts list will be used to search other friends who are LINE users. If we find those users, they will appear in your friends list under the names registered in your contacts list.

Therefore, if a user is no longer using the phone number that is saved in your contacts list, a third party may appear on your friends list under the name that is registered in your contacts list.

Please check if you have multiple entries for the same friend or whether you have a friend's old phone number or email address still registered in your contacts list.

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Blocking friend recommendations

You can block messages from users on your Friend Recommendations list by following the steps below.

1. Tap the friends icon > add friends icon.

2. Tap the user you wish to block.

3. Tap Block.

It may take a while for the changes to take effect.

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Blocking accounts

When you block an account on LINE:

• You'll no longer be able to receive messages from them.

• It will appear in Blocked accounts instead of your friend list.

Blocking an account doesn't completely remove it as a friend or friend recommendation. If you'd like to do so, see this Help article.

Note: If you want to block the account on LINE VOOM as well, see this Help article.

To block an account:

1. Tap the Home tab > your friend list.
2. Swipe to the left the account you want to block.
3. Tap Block.

To unblock an account:

1. Tap Settings > Friends.
2. Tap Blocked accounts.
3. Select the account you want to unblock.
4. Tap Unblock > OK.
Note:

- It may take some time for the changes to be applied.
- If the account is also blocked on LINE VOOM, see this Help article for the steps to unblock.

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Removing friends

Removing a friend deletes them from your friends list, and unlike blocking, cannot be undone. Please be careful when removing a friend you cannot contact otherwise.

Before you remove a friend, you need to hide or block them. To see more details, please see the following articles.

Hiding Friends

Blocking Friends

To remove a friend

1. Tap the settings icon > Friends.

2. Tap Hidden Users or Blocked Users.

3. Tap Edit next to the friend you wish to remove.

4. Tap Remove.

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Friend safety/security

If only I know the other person's phone number, can the other person see my profile?

Can other people view my Friends list?

Someone is impersonating my friend on LINE.

Blocking friend recommendations

Blocking accounts

Removing friends