You may be unable to purchase items (e.g. stickers, themes, emoji) in the following cases.
• The item is only available for a limited period of time.
You won't be able to purchase the item after the period has expired.
• The item is not yet available.
Items may become available for purchase at different times on iOS and Android. Additionally, some items are only available from either the Sticker/Theme Shop in the LINE app or on LINE STORE.
• Your payment method is not accepted.
Google Play paid purchases are not supported in some countries/regions and on some devices. In this case, you will not be able to purchase any items from the Sticker/Theme Shop.
• The item isn't available in your country/region.
Some items are only available for purchase or download in select countries/regions. Sales of items have also ended in some countries/regions.
If the details page for an item says that it is not for sale, or if it doesn't appear in the Sticker/Theme Shop, you cannot purchase or download that item.
Let us know if we can make it better.
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- Do not enter any personal information.
- We cannot respond to comments received from this form.