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Installation&Startup

LINE Game message alerts are keeping me up at night. Is there anything I can do about it?

Please start your LINE app, and then follow the instructions below.

1. [Home] > [Settings (the gear icon)] > [Notifications] > Select an app from [Authorized apps]

2. Turn off either [Messages] or [Notifications]

- If you turn off [Messages], you will no longer receive LINE messages from that app.

- If you turn off [Notifications], you will still receive LINE messages but you will not receive notifications for those messages.

- Some features may differ when used with older versions of the LINE app. See the LINE Help section below for more.

LINE Help

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Can I reset my game data?

If you are playing via LINE Login, you will not be able to reset the game data. To start over from scratch, unauthorize the app from LINE’s settings and select Guest Play when starting up the game again.

Please note that your Guest Play data may be lost if you delete or reinstall the application. To prevent this, we strongly recommend you use LINE Login instead.

The Guest Play mode is only available on iOS and is not available on Android devices in some regions.

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Can I play overseas?

It is possible to play LINE games that you have already downloaded overseas.

However, there are data charges associated with overseas use just as there are with domestic use.

Overseas data charges will be different from data charges in the country where your cellphone plan was purchased. Please ask your service provider for the details of your contract and what sort of data charges overseas use will incur.

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The app crashes soon after starting, doesn't start, or freezes during play.

These issues can occur due to insufficient memory as a result of having too many apps open at once or not having restarted your device for a long time. Please try closing other apps or restarting your device.

Similar issues can occur as a result of an unstable connection (constantly switching between Wi-Fi and 3G or 4G while in movement). Please try again in a location with a stable connection.

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Do I have to preform LINE Login to play the game?

You can also play using Guest Play. However, please note that your Guest Play data may be lost if you reinstall LINE Rangers or LINE. To prevent this, we strongly recommend you use LINE Login instead.

Please note that guest mode is only available on iOS devices. You may not be able to use guest mode on Android devices depending on your region.

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I deleted the application by mistake.

Even after you have deleted the application, so long as you have been playing the game via LINE Login, your existing data will be synchronized when you reinstall the game.

After reinstalling the application, select LINE Login and enter your previous login details to use the service.

If you have been playing using Guest Login, your game data may be lost when

you delete the app.

Lost game data cannot be restored. Your understanding is appreciated.

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When I log in with my LINE ID, the agreement screen appears. Is my agreement necessary?

Your agreement is required for using your LINE game subscription information (profile details, friends, message delivery, etc.) and securing your game records, etc.

We'd like to ask for your understanding.

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Why does the game not display/run properly?

If the game is not displaying or running properly, please try checking the resource files as follows.

1. Go to the game's settings from the bottom right corner of the main screen.

2. Tap the "Game" tab.

3. Tap "Check Resource Files."

If the same problem persists after checking the resource files, please try reinstalling the LINE Rangers app.

If the problem still persists after reinstalling the app, please contact us using the "Contact Us" section in the game.

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What does checking the resource files do?

If the game is not displaying or running properly, checking the resource files is an easy way to optimize the operating environment.

If you are having problems with game performance or the way it displays, please try checking the resource files.

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What should I do if I receive duplicate push notifications?

If you are experiencing problems with duplicate push notifications, please try the following solution.

1. Go to Settings > Alert and turn OFF all of the Alert Settings, then tap the X button at the top right to close the window.

2. Go to Settings > Alert again and turn ON all of the Alert Settings, then tap the X button at the top right to close the window.

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How is data saved?

Data is saved automatically.

Even if you close the game during gameplay, you will be able to resume play from a paused state if you open the game app again within a certain period of time.

However, please be aware that data will not be saved if the game app crashes or is left for a long period of time.

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Search Help articles

Installation&Startup

LINE Game message alerts are keeping me up at night. Is there anything I can do about it?

Can I reset my game data?

Can I play overseas?

The app crashes soon after starting, doesn't start, or freezes during play.

Do I have to preform LINE Login to play the game?

I deleted the application by mistake.

When I log in with my LINE ID, the agreement screen appears. Is my agreement necessary?

Why does the game not display/run properly?

What does checking the resource files do?

What should I do if I receive duplicate push notifications?

How is data saved?