LINE PLAY Help Center

Gems

You can buy Gems by following the below steps.

1. Tap the Gem counter at the top right corner of the Garden, Room, or Shop to open the Gem Charge screen.

2. Go to Garden > Menu > Charge Gems to open the Gem Charge screen.

3. Go to Garden > Menu > Settings > My Gems > Charge Gems to open the Gem Charge screen.

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If you delete your avatar, your Gems will be deleted. Please also note that purchased Gems are non-refundable and purchases cannot be cancelled.

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Sorry. Purchased Gems are non-refundable and purchases cannot be cancelled.

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If you use the same LINE account to log in to LINE PLAY as you did before, your avatar settings (avatar name, status message, and room) and Gems will still be there and you will be able to play as normal even after changing devices or phone numbers.

However, if you are changing devices to one that operates on a different OS, your Gems, Gem Points, Extra Hearts, and Cash will not be carried over.

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You can purchase Gems using the Google Play systems. For further information on how to purchase, please contact the relevant payment company directly.

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Starting from the day after you make your purchase, the PLAY PASS gives you free Gems every day you visit, for up to 30 days.

To get your free Gems, claim them from the PLAY PASS screen.

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The Gems issued to you when purchasing the PLAY PASS and every time you log in after the purchase is made can only be obtained on the same OS you used to purchase the PLAY PASS.
As always, Gems already received cannot be transferred to devices running different OSes.

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Gems

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Gems

How do I buy Gems?

What happens to my Gems when I stop playing LINE PLAY?

I want to get a refund for my purchased Gems.

What happens to my Gems when I change devices or phone numbers?

How can I pay for my Gems?

What's a PLAY PASS?

What will happen if I change to a different OS after purchasing a PLAY PASS?