LINE POINTS Help Center

About Points

Important: The content in this Help article is intended for users in Japan.

LINE POINT CLUB is LINE's point service that allows you to earn Points by using various LINE services, adding LINE official accounts as friends, watching videos, and more.

You can exchange the Points you've earned for LINE stickers and themes, or use them for payments in various LINE services, such as LINE GIFT.

For more details, see the LINE POINT CLUB homepage. (Only available in Japanese.)

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To check the Points you've earned, open LINE and tap the Home tab > See all next to Services > LINE POINTS > History.

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The LINE POINTS Notice account is an official account which will notify you when you earn and use Points. This makes it easier to keep track of Points you've earned and items you've exchanged that are going to be issued at a later date.

The LINE POINTS Notice official account cannot be blocked or deleted.

Note:

- Notifications can be turned off.

- You may not receive notifications in some cases.

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If you live in Japan

Some of the ads run by LINE and/or third party advertisers use the internal identifier assigned to your LINE account when swapping out ads.

You can disable these ads by changing the ad tracking preferences in your device settings or your LINE account settings.

If you live outside of Japan

The ads run by LINE and/or our partner companies as well as third party advertisers may include those that use your device's advertising identifier and the internal identifier assigned to your LINE account when swapping out ads.

You can disable these ads by changing the ad tracking preferences in your device settings or your LINE account settings.

Changing your device settings

Check the following guides to disable ad tracking on your OS.

Android

iOS (version 14.5 and later)

Note: If you are using an iOS version earlier than 14.5, contact your mobile phone retailer or Apple directly for assistance with disabling ad settings.

Changing your LINE account settings

To stop receiving ads on LINE across all your devices that share the same LINE account, follow the steps below.

1. Tap the Home tab > Settings > Privacy.

2. Tap Ad settings, then turn Use my LINE identifier to personalize ads OFF.

Note:

- Depending on which version of LINE you're using, this setting may not be available. Please update to the latest version to access this setting.

- If you're unable to access the Use my LINE internal identifier to personalize ads setting, you can disable all ad tracking associated with your usage of LINE services by disabling ad tracking in your device settings.

Important:

- It may take some time for these changes to take effect after opting out of interest based ads.

- Changes to these settings won't affect ad personalization based on your interests, demographics, or visit history.

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You can continue using your Points balance by transferring your LINE account.

To transfer your account, see the Help article below for your OS.

iOS

Android

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Points are valid for 180 days from the last day you received Points. However, limited-time Points for promotions have set expiration dates, which do not change based on when you earn the Points.

Please be aware that you will lose any limited-time Points you have once their expiration date has passed.
Note: Expired Points are deleted and cannot be restored.

Please check our Terms and Conditions of Use for details. (Only available in Japanese and Traditional Chinese.)

To check the expiration date for your Points:
1. Open LINE and tap the Wallet tab > LINE POINT CLUB.
Note: Depending on the country where you registered your account, the location of the LINE POINTS icon may differ.
2. Tap History at the bottom of the screen.
3. Check the "Valid till" date that appears under your Point balance.

Notices are sent about the expiration date for your Points. For more information, see this Help article.

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When you have Points that are going to expire soon, you'll receive a chat message from an official account telling you the expiration date.

The "Expiration Date" and "Expiring Points" in the message include the latest information at the time you are notified. To see the most up-to-date information, please check the LINE POINTS History page.

For more details about the expiration dates of Points, see this Help article.

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LINE

Help center

Search Help articles

About Points

About Points

About LINE POINT CLUB

Checking the Points you've earned

What is the LINE POINTS Notice account?

Personalized ads

What will happen to my Points if I change to a new device?

Checking the expiration date for your Points

About the expiration notice for Points