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LINE BITMAX asset protection toggle
For information about wallet management, see here. (Only available in Japanese.)

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LINE BITMAX maintenance schedule toggle
We perform regularly scheduled maintenance every Wednesday between 3 and 5 am (JST).
Note:
- Maintenance times have been updated as of June 14, 2021.
- All features on LINE BITMAX are unavailable during maintenance hours.
- There may also be cases of irregular maintenance apart from the regular schedule.

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Is there compensation for a lost opportunity due to a system error? toggle
We cannot offer compensation for any lost opportunities caused by system errors or other such occurrences. Please keep this in mind when using LINE BITMAX.

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Will I be notified if a system error occurs? toggle
Notifications about system errors are not sent from the LINE BITMAX official account.

In the event of a system error, we will provide status updates from the notice page on the LINE BITMAX official website.

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Can I profit from trading crypto assets? toggle
The values of crypto assets fluctuate daily. If you are trading crypto assets for the purpose of speculation, please understand that there is a risk of losing money due to value fluctuations.

For more information regarding the risks involved with trading crypto assets, see here. (Only available in Japanese.)

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Why LINE BITMAX doesn't use two-factor authentication toggle
The LINE BITMAX service can only be used on the smartphone linked with your LINE account, so no one else can log in to your LINE BITMAX account from a different device or LINE for PC.

Because the service is only available on the smartphone you're currently using, LINE BITMAX has not adopted two-factor authentication.
Note: For information about preventing unauthorized logins to your LINE account, see this Help article.

However, LINE Pay passcode verification is required when you make deposits/withdrawals of Japanese yen or send crypto assets.

You can also configure LINE BITMAX to prompt you for passcode verification when you buy/sell crypto assets or start the service. To do so, follow the steps below.

1. From the LINE BITMAX main menu, tap More > Manage account > Use passcode verification.
2. Enter your LINE Pay passcode.
3. Select when to use passcode verification.

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