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Buy/sell crypto asset orders (Trigger)

About trigger orders toggle
A trigger order automatically initiates an order when the conditions that you set are met.

You can set in advance the crypto asset type, your preferred buy/sell price, the amount/price of the asset, and the order period as conditions.

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Process from trigger order to execution/filling toggle
After you set the conditions for a trigger order, the order will automatically execute if the price you set is reached.

Assets are not withdrawn from your asset balance when you set a trigger order. Once the price you set is reached and the order is filled, the fill price will be withdrawn from your asset balance.

If your asset balance is insufficient when a trigger order is executed, the order will not be finalized and the details of the order will be deleted.

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About order execution and the fill price toggle
"Order execution" refers to when an order is initiated because the conditions of your trigger order were met. If your asset balance is less than the trigger order price when your order conditions are met, the trigger order will be canceled and deleted.

The "fill price" is the price that is charged when a trigger order is finalized and the purchase/sale is completed.

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About trigger order periods toggle
When you place a trigger order, you can choose a period of one day, three days, seven days, 14 days, or 30 days.
Note: The period includes the day that your trigger order is accepted.

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Setting trigger orders toggle
To set a trigger order: 
1. Tap the crypto asset you want to place a trigger order for on the LINE BITMAX home screen.
2. Tap Buy or Sell at the bottom of the Trade crypto assets tab.
3. Tap Trigger.
4. Enter a trigger order price or a rate of deviation from the current price.
5. Enter a trigger order amount or price.
6. Select a trigger order period.
7. Tap Place trigger order.
8. Confirm the details of your trigger order and tap OK.
9. Enter your LINE Pay passcode.

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Checking your trigger order history toggle
To check your trigger order history: 
1. Tap the crypto asset you want to check on the LINE BITMAX home screen.
2. Tap Trade/order history.
3. Tap Order history.
Note: Trigger orders that have been executed and filled appear in Trade history.

After setting a trigger order, you cannot edit its conditions (e.g. trigger order price, amount/price, period). If you want to change the conditions of a trigger order, you need to cancel it and place a new one.

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Canceling trigger orders toggle
You can cancel a set trigger order as long as it has not been executed yet.

To cancel a trigger order: 
1. Tap the crypto asset of the trigger order on the LINE BITMAX home screen.
2. Tap Trade/order history.
3. Tap Order history.
4. Tap Cancel next to the trigger order.
5. Tap Yes in the pop-up that appears.

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Maximum number of trigger orders that can be set toggle
You can set up to 10 trigger orders. This includes both buy and sell orders for all of the crypto assets available on LINE BITMAX.

For example, if you set five trigger orders for buying Bitcoin (BTC) and five trigger orders for selling LINK (LN), you will not be able to set an additional trigger order for selling Ethereum (ETH).  

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Cases where trigger orders are not finalized toggle
Your trigger order will be canceled if:
• Your asset balance is less than the trigger order amount/price when the trigger order is executed.
• Suspensions or restrictions have been placed on some of your LINE BITMAX account features.
• The trigger order period has expired.
• The trigger order isn't within the crypto asset trading limits.
Note: See here for limits on trading crypto assets, or here for limits on trading LINK (LN). (These pages are only available in Japanese.) 

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Will I be compensated for a lost opportunity if a trigger order price can't be filled due to a system error? toggle
We cannot offer compensation for any lost opportunities that arise due to system errors or other such occurrences. Please keep this in mind when placing trigger orders.

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My trigger order didn't fill even though my set price was reached on the chart screen toggle
The chart screen shows the mid price of a crypto asset without the spread (transaction cost). The actual buy/sell price is the mid price including the spread.

The buy/sell price that you set for a trigger order also includes the spread. For this reason, your trigger order will not execute until the buy/sell price is reached, even if the mid price that appears on the chart screen has reached the amount you set.

For example
If you set a sell trigger order price as JPY 15,000:
• The order will not execute if the mid price is JPY 15,000 and the sell price is JPY 14,000.
• The order will execute if the mid price is JPY 16,000 and the sell price is JPY 15,000.

When considering the trigger order price you want to set, make sure to refer to the buy/sell price.
Note: You can check the current buy/sell price from the LINE BITMAX main menu by tapping Home > the crypto asset you want to check > Buy or Sell > Market.

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