Service info/Opening an account

You may end up with a negative balance of Japanese yen in your margin account as the result of a forced loss-cut. This negative amount is referred to as a negative margin.

If you have a negative margin, you'll be restricted from:
• Making new margin sell trades.
• Withdrawing the Japanese yen balance from your spot account (except for transfers to your margin account).
• Sending crypto assets from your spot account.
• Transferring the Japanese yen balance from your margin account to your spot account.
• Submitting new lending applications for the Crypto Asset Lending Service.

We will lift the above restrictions as soon as we can reasonably confirm that the negative balance in your margin account has been resolved.

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