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Withdraw money (JPY)

For information on withdrawal and other transaction fees, please see this Help article.

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You can withdraw Japanese yen from your LINE BITMAX wallet to LINE Pay, your bank account, or PayPay.

For more information, see the Help articles below:

Making withdrawals to LINE Pay

Making withdrawals to bank accounts

Making withdrawals to PayPay

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In LINE BITMAX, "withdrawal" refers to the transfer of Japanese yen to LINE Pay, your bank account linked with LINE Pay, or PayPay. If you're having issues sending crypto assets, see this Help article.

If you can't withdraw Japanese yen, it may be because:

• Your network connection is unstable.

• Your LINE app hasn't been updated to the latest version.

• It is during a maintenance period.

Please try making your withdrawal again after updating the LINE app and making sure you have a strong network connection.

Also, keep in mind that you will be unable to withdraw money during periods of regularly scheduled or ATM network maintenance.

Note: In addition to regularly scheduled maintenance, urgent maintenance may also be performed.

Regular maintenance schedule

Every Wednesday from 3 am – 5 am

ATM network maintenance schedule

Every Saturday and Sunday from 11:50 pm – 12:12 am

Note: Other ATM network maintenance hours also apply.

PayPay Bank maintenance schedule

Daily from 11:50 pm – 12:12 am

PayPay maintenance schedule

For more details, see this page. (Only available in Japanese.)

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See below for the daily maximum amounts of money that can be withdrawn from LINE BITMAX.

Note: Limits will differ depending on the status of your identity verification.

If you verified your identity in the past either by linking a bank account and verifying your ID or by postcard

• Withdrawals to LINE Pay: JPY 100,000

• Withdrawals to bank accounts: JPY 100,000

• Withdrawals to PayPay: Unavailable

If you verified your identity with E-KYC (upload photos of yourself and your ID)

• Withdrawals to LINE Pay: JPY 1,000,000

• Withdrawals to bank accounts: JPY 10,000,000

• Withdrawals to PayPay: JPY 500,000 within the past 24 hours; JPY 2,000,000 within the past 30 days

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Withdrawals from LINE BITMAX are made to your LINE Pay balance in real time.

Note: There may be cases in which it takes extra time due to network conditions.

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To make a withdrawal to LINE Pay, follow the steps below.

Note: There is a fixed service fee for making withdrawals. You will not be able to if your Japanese yen balance does not exceed the fee.

1. On the LINE BITMAX main menu, tap Transfers > Withdrawal under メイン口座：日本円 (Spot account: JPY) > Withdraw to LINE Pay.

2. Enter the amount you want to withdraw and tap OK.

Note: You can enter the entire amount (minus fee) by tapping Max to the right of the amount input field.

3. Enter your LINE Pay passcode.

For more details about transaction fees, see the following Help article.

Transaction fees

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To make a withdrawal to a bank account, follow the steps below.

Note:

- You need to link a bank account to your LINE Pay account in advance.

- There is a fixed service fee for making withdrawals. You will not be able to if your Japanese yen balance does not exceed the fee.

1. On the LINE BITMAX main menu, tap Transfers > Withdrawal under メイン口座：日本円 (Spot account: JPY) > Withdraw to bank account.

2. Enter the amount you want to withdraw and tap OK.

Note: You can enter the entire amount (minus fee) by tapping Max to the right of the amount input field.

3. Tap the receiving bank account.

4. Enter your LINE Pay passcode.

For more details about transaction fees, see the following Help article.

Transaction fees

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After you make a withdrawal on LINE BITMAX, it may take a certain amount of time for the funds to appear in your bank account. If your bank is closed or its system is undergoing maintenance, please wait until the following business day.

Note: Contact your bank directly for details about its business hours.

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To make a withdrawal to PayPay, follow the steps below.

Note:

- There is a fixed service fee for making withdrawals. You will not be able to if your Japanese yen balance does not exceed the fee.

- You will be unable to make a withdrawal if it is below the withdrawal limit, but your balance will exceed the amount limit within the service to which you are attempting to make the withdrawal.

1. On the LINE BITMAX main menu, tap Transfers > Withdrawal under メイン口座：日本円 (Spot account: JPY) > Withdraw to PayPay.

2. Enter the amount you want to withdraw and tap OK.

Note: You can enter the entire amount (minus fee) by tapping Max to the right of the amount input field.

3. Enter your LINE Pay passcode.

For more details about transaction fees and withdrawal limits, see the following Help articles.

Transaction fees

Withdrawal limits

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Search Help articles

Withdraw money (JPY)

Withdrawal fees

Withdrawing money (JPY) from LINE BITMAX

I can't make withdrawals of Japanese yen

Withdrawal limits

How long will it take for money to be withdrawn to my LINE Pay balance?

Making withdrawals to LINE Pay

Making withdrawals to bank accounts

How long will it take for money to be withdrawn to my bank account?

Making withdrawals to PayPay