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Depositing money (JPY) to LINE BITMAX toggle

You can deposit Japanese yen into your LINE BITMAX wallet using the following methods:

• Deposits from your LINE Pay balance or debit payments from a bank account registered to your LINE Pay account

• Money transfers from bank accounts

For information on how to make deposits, see the Help articles below:

Making deposits using LINE Pay

Making deposits from bank accounts

For detailed instructions with screenshots, see this post on LINE BITMAX's official blog. (Only available in Japanese.)

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Making deposits from bank accounts toggle

To deposit money from your bank account into LINE BITMAX:

1. On the LINE BITMAX main menu, tap Transfers > Deposit under JPY > Deposit via bank account.

2. Use the account that appears to complete your deposit.

Note: There is a fixed service charge for each bank.

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When will the Japanese yen I deposited appear in my wallet? toggle

For deposits from your LINE Pay balance or debit payments from a bank account registered to your LINE Pay account

After completing the steps to make a deposit, the amount will appear in your wallet in real time.

Note: In some cases, it may take more time for the amount to appear due to network conditions.

For deposits made from bank accounts

If you complete the transfer during your bank's business hours, the amount deposited will appear in your wallet after the transaction has been processed.

Note: Depending on the bank you use, it may take some time for the deposit details to appear in your account.

Money transferred after bank business hours will appear in your wallet the next business day.

Note:

- For details about the status of your deposit and your bank's business hours, please contact your bank directly.

- If you made a transfer with incorrect information, contact your bank and apply to have the transfer reversed.

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Deposit limits toggle

See below for the maximum amounts of money that can be deposited to LINE BITMAX per day.

• Deposits from your LINE Pay balance: JPY 1,000,000 a day

• Deposits to LINE BITMAX via debit payments from bank accounts linked to LINE Pay: JPY 1,000,000 a day (This excludes MUFG Bank and some other banks.）

Note: You can deposit a combined total of JPY 1,000,000 a day to LINE BITMAX via LINE Pay and debit payments from linked bank accounts.

• Transfer deposits from bank accounts: Unlimited

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Checking your deposit history toggle

To check your deposit history:

1. From the LINE BITMAX main menu, tap Accounts > Spot account (JPY).

2. Change the filter from All to Deposit.

Note: You can also adjust the Period and Display order filters.

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Canceling deposits toggle

Once money has been deposited to LINE BITMAX, there is no way to cancel the transaction. Please withdraw the amount after it has been added.

Note: There will be a fixed service charge.

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Can I make deposits to LINE BITMAX with a credit card? toggle

Credit cards cannot be used to make deposits to LINE BITMAX.

For information on the methods available for depositing money, see this Help article.

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Making deposits using LINE Pay toggle

You can make deposits from LINE Pay using your balance or debit payments from a linked bank account by following the steps below.

1. On the LINE BITMAX main menu, tap Transfers > Deposit under JPY > Deposit via LINE Pay (Balance, Debit).

2. Enter the amount you want to deposit and tap OK.

3. Select one of the following deposit methods and tap Confirm.

• To make the deposit from your LINE Pay balance, select LINE Pay balance.

• To make the deposit with a debit payment from a bank account linked to LINE Pay, select Debit payment.

4. Enter your LINE Pay passcode.

LINE Pay is temporarily suspending bank account registration and the adding of money with some banks. As a result, you may not be able to make deposits to LINE BITMAX via debit payment with your linked LINE Pay account.

Note: For a list of affected banks, see this post on LINE Pay's official blog. (Only available in Japanese.)

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The money I deposited from my bank account is not appearing toggle

If the money was deposited after your bank's business hours, it won't appear in your LINE BITMAX wallet until the next business day.

Note: Please contact your bank directly if you're unsure of its business days.

If the amount you deposited still has not appeared in your LINE BITMAX wallet after the next business day has passed, please contact us using one of the methods below.

Email:

Send us an email at any time via this Inquiry Form.

Chat support:

Add the LINE BITMAX official account as a friend on LINE and send your inquiry in a chat message. (Available from 10 am to 6 pm (UTC+9), excluding weekends and public holidays.)

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I made a deposit to the wrong bank account toggle

If you make a deposit to the wrong bank account, please contact the bank to have the transfer canceled and refunded.

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Help center

Deposit money (JPY)