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FAQs

Will I be charged during the free trial period? toggle
You will not be charged during the free trial period.

Keep in mind, however, that once your free trial has ended, it will be renewed as the paid plan you selected when you signed up. Once your paid plan begins, you will start being charged automatically.

If you want to cancel your plan before payments start, make sure to do so at least 24 hours before your plan is due to expire. For the steps to cancel your subscription, see this Help article.
Note: You can only use the free trial once with the same LINE account, even if you delete your LINE MUSIC account and sign up again.

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What you can do with the LINE MUSIC official account toggle
The LINE MUSIC official account offers information about promotions, song releases, and how to get the most out of LINE MUSIC.

You can also ask questions in the official account chat if you're having an issue with the service or there's something you want to know. This is often a faster way to resolve problems than an email inquiry.

To add the LINE MUSIC official account as a friend, access this link.
Note: This account is only available in Japanese.

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Songs that aren't in my playlist are playing toggle
When listening to a playlist, you may hear songs that weren't added to it if you're using LINE MUSIC version 6.0 or later and have the following settings configured on the Queue Setting screen:
Play only the selected song is set under When a song is selected
Auto play is turned on under Others

To only play the songs in a playlist: 
1. Tap the EQ icon at the bottom left of the player screen.
2. On the Playback settings screen, tap Queue Setting.
3. Under When a song is selected on the Queue Setting screen, select Play the entire queue.

For more information about playlists, see this page. (Only available in Japanese.)

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What kind of service is LINE MUSIC? toggle
LINE MUSIC is a music streaming service that also allows you to share music in chats with LINE friends.

As a streaming service, you can listen to music in the app without saving it on your device, so you can enjoy unlimited music without worrying about storage space.

Enjoy listening to music on the app or PC browser version of LINE MUSIC.

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Logging in using LINE toggle
You can log in to LINE MUSIC using your LINE account by clicking ログイン (Log in) at the top left of the screen.
Note: You need to have an email address registered in your account settings for the LINE app.

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