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About Points

What kind of service is LINE POINTS? toggle

LINE POINTS lets you earn and use Points when you make payments for various LINE services. You can also get Points for payments at physical and online retail stores.

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Where can I see my Points? toggle
You can see the Points you've earned under the Wallet or More tab > LINE POINTS > History.

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What is the LINE POINTS Notice account? toggle
The LINE POINTS Notice account is an official account which will notify you when you earn and use Points. This makes it easier to keep track of Points you've earned and items you've exchanged that are going to be issued at a later date.

The LINE POINTS Notice official account cannot be blocked or deleted.
Note:
- Notifications can be turned off.
- You may not receive notifications in some cases.

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Personalized ads toggle
Some advertisers use your device's built-in advertising identifier to send you personalized ads that are more relevant to you.

If you want to stop receiving ads based on your interests, you can limit advertisers from using these identifiers. Please see the links below for more details.


Important:
- It may take some time for changes to take effect after opting out of interest-based ads.
- You will still receive non-personalized ads.

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What will happen to my Points if I change to a new device? toggle
You can continue using your Points balance by transferring your LINE account.

To transfer your account, see the Help article below for your OS.

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Do Points expire? toggle
Points are valid for 180 days from the last day you received Points.

However, limited-time Points for promotions have set expiration dates and don't change based on when you last earned Points.

Please be aware that you will lose any limited-time Points you have once their expiration date has passed.
Note: Expired Points are deleted and cannot be restored.

To check when your Points will expire: 
1. From the LINE main menu, tap the Wallet or More tab > LINE POINTS.
Note: Depending on the country where you registered your account, the location of the LINE POINTS icon may differ.
2. Tap the menu icon at the top of the screen > LINE POINTS History.
3. Check the "Valid till" date that appears under your Point balance.

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About the expiration notice for Points toggle
When you have Points that are going to expire soon, you'll receive a chat message from an official account telling you the expiration date.

The "Expiration Date" and "Expiring Points" in the message include the latest information at the time you are notified. To see the most up-to-date information, please check the LINE POINTS History page.

For more details about the expiration dates of Points, see this Help article.

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