TH Official Account Help Center

You can flag users who make troublesome comments as spammers (and their comments as spam). To flag and manage spam, follow the steps below.

From the LINE Official Account app:

1. Tap the LINE VOOM tab.

2. From the post list, tap Comments or the speech bubble icon on the post that was spammed.

3. Tap "..." > Flag as spam.

From LINE Official Account Manager for web browsers:

1. Click the LINE VOOM tab > Post list.

2. Click the post that was spammed > the relevant comment.

3. Select Flag as spam or click the menu icon > Flag as spam.

Important:

- Until you remove someone you've specified as a spammer from your Spammers list, all of the comments that they make will be recognized as spam.

- All of the comments a spammer made while they were on your Spammers list will remain spam even after you've removed them from your list.

For more information about reporting spam, see this Help article.

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If you find something inappropriate on LINE VOOM, you can report the person who posted it from the LINE VOOM screen.

Note: If you report someone, they won't be notified that you did so.

To report a post:

1. Tap "..." at the top right of the post you want to report.

2. Tap Report.

3. Select your reason for reporting the post, then tap Agree & send.

To report a comment:

1. Tap and hold the comment you want to report.

2. Tap Report.

3. Select your reason for reporting the comment, then tap Agree & send.

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