I don't know my email address/password for logging in with my LINE account

You can log in to LINE Official Account Manager for web browsers and the LINE Official Account app using LINE Business ID.

If you're migrating an account from LINE@, please select Log in with LINE account or Log in with LINE app, then enter the same email address and password that you used for LINE@.

Note: Selecting Log in with LINE app on the LINE Official Account app will automatically log you in with the LINE account installed on your device.

• Logins from Log in with LINE account or Log in with LINE app:

These options use the email address and password registered to your LINE account. If you don't know your registered information, see this Help article.

• Logins from Log in with business account or Log in with Email:

These options use an email address and password of your choice.

If you forget your password and your email address is still valid, reset your password by following the steps below.

1. Access LINE Official Account Manager for web browsers.

2. Select Log in with business account > Reset password.

3. Enter an email address, then select Submit.

4. Follow the instructions in the email sent to your inbox.

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To add or change administrators, you need to log in to LINE Official Account Manager for web browsers with an account that already has administrator permission and follow the steps below.

Note: Operators cannot add administrators.

To add an administrator:

1. Select the account you want to configure from the Accounts list.

2. Click Settings > Manage permissions > Add member.

3. Select Administrator under "Permission type" and click Generate link.

4. Give the verification link that was issued to the member you want to add.

5. Have the member you want to add access the link and log in with their own account and select Accept role.

6. Once the new member appears on the Manage permissions page with Administrator to the right of their name, it means they have been added.

To change a member's permission:

1. Select the account you want to configure from the Accounts list.

2. Click Settings > Manage permissions.

3. Click Edit next to the member.

4. Select a permission under "Permission type" and click Save.

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Logging in

About LINE Business ID

I don't know my email address/password for logging in with my LINE account

I don't know where to enter the identity verification code

Adding/changing administrators

Transferring your LINE official account when you change devices