Help center
Brokerage trades (market orders)
To buy crypto assets:
1. Tap the crypto asset you want to buy on the LINE BITMAX home screen.
2. Tap Buy at the bottom of the Trade crypto assets tab.
3. Tap Market.
4. Enter the amount you want to buy in JPY.
5. Tap Buy.
6. Confirm the details of your market order and tap OK.
Related Help article:
To sell crypto assets:
1. Tap the crypto asset you want to sell on the LINE BITMAX home screen.
1. Tap the crypto asset you want to sell on the LINE BITMAX home screen.
2. Tap Sell at the bottom of the Trade crypto assets tab.
3. Tap Market.
4. Enter the amount that you want to sell.
5. Tap Sell.
6. Confirm the details of your market order and tap OK.
Related Help article:
You can check the previous rates of a crypto asset (including those that you received through promotions) by tapping the asset on the LINE BITMAX home screen and scrolling back to a specific time.
The rate displayed is the price between the buy and sell price.
Note:
- The buy and sell price differ due to the spread cost.
- Buy and sell price rates are not shown.
Crypto asset rates are always changing, so there may be fluctuation when buying/selling coins. Be sure to check the current price before placing an order.
Note: When you place a market order, the rate will be fixed for five seconds and the time remaining will appear at the top of the screen.
Depending on the crypto asset type, there are limits to the amount you can buy/sell in a single transaction.
|
Maximum trading amounts (per transaction) |
|---|---|
FINSCHIA (FNSA) | FNSA 50 |
Bitcoin (BTC) | JPY 50,000,000 |
Ethereum (ETH) | JPY 10,000,000 |
Ripple (XRP) | |
Bitcoin Cash (BCH) | |
Litecoin (LTC) | |
Stellar Lumens (XLM) | JPY 1,000,000 |
Note:
- The maximum trading amounts in the table above are in Japanese yen, except for FINSCHIA (which is in FINSCHIA).
- The maximum trading amounts in the table above are in Japanese yen, except for FINSCHIA (which is in FINSCHIA).
- For details about FINSCHIA trading limits, see here. (Only available in Japanese.)
For more information about trading limits and fees, see here. (Only available in Japanese.)
Crypto assets can be bought and sold on LINE BITMAX at any time, 24 hours a day.
Note: This excludes times when the service is undergoing maintenance.
For details about maintenance, see the Help articles below.
If you can't place a buy/sell order, it may be because:
• Your network connection is unstable.
• The LINE app has not been updated to the latest version.
If you're not using the latest version of LINE, update the app and then try placing a buy/sell order again with a strong network connection.
If you can't buy/sell FINSCHIA, it may be because:
If you cannot resolve the issue by checking the information above, please contact us using one of the following methods.
Email:
Send us an email at any time via this Inquiry Form.
Chat support:
Add the LINE BITMAX official account as a friend on LINE and send us your question via chat. (Available from 10 am to 6 pm (UTC+9), excluding weekends and public holidays.)
See below for the trading units for buying/selling each type of crypto asset.
|
Trading units |
|---|---|
| FINSCHIA (FNSA) | FNSA 0.000001 |
| Bitcoin (BTC) | BTC 0.00000001 |
| Ethereum (ETH) | ETH 0.00000001 |
| Stellar Lumens (XLM) | XLM 0.000001 |
| Ripple (XRP) | XRP 0.000001 |
| Bitcoin Cash (BCH) | BCH 0.00000001 |
| Litecoin (LTC) | LTC 0.00000001 |
For information on trading limits and fees, see here. (Only available in Japanese.)
An insider is someone who has or is likely to have crypto asset-related information.
Crypto asset-related information refers to anything having to do with undisclosed important information related to LINE BITMAX or regarding crypto assets handled or intended to be handled by LINE BITMAX, as well as information that could affect one's decision to purchase, sell, or trade crypto assets.
For example, the following types of people are likely to be insiders:
1) An issuer or manager of a crypto asset handled by LINE BITMAX
2) An associated company (as defined in article 8.8 of the "Regulation for Terminology, Forms and Preparation of Financial Statements") of a person described in 1)
3) A major shareholder of 1) or 2)
4) An officer of 1) or 2)
5) A person who formerly qualified as 4) within one year
6) A spouse or cohabitant of 4)
7) An employee of 1) or 2)
8) A major shareholder, officer, or employee who conducts crypto asset-related trading for business (regardless of registration or whether they are in Japan or abroad)
If you qualify as an insider, you cannot make transactions using crypto asset-related information. LINE BITMAX monitors for insider trading and other inappropriate transactions, and will alert or warn users if it is determined that any such activity has occurred. We also reserve the right to limit trading or cancel accounts at our discretion.
If you purchase a crypto asset that is equal to less than the crypto asset's minimum trading unit, the amount will be rounded off.
Example: If you buy Bitcoin (BTC) for JPY 1 and the price of one BTC is JPY 7, 064, 000, the purchase quantity will be calculated as JPY 1 ÷ JPY 7, 064, 000 = 0.00000014156... Since the minimum BTC trading unit is to the eighth decimal place, the quantity you hold will be rounded off to BTC 0.00000014.
For information on trading limits and fees, see here. (Only available in Japanese.)
Related Help article:
The following limits are set for buying/selling crypto assets.
Limits per transaction
For information on the limits for buying/selling crypto assets, see this Help article.
Minimum trading amount
You cannot sell your crypto assets if the amount that you hold is worth less than 1 JPY when converted to Japanese yen at the current sell price.
Note: The buy and sell prices of crypto assets on LINE BITMAX include spread (transaction costs).
Example: If you hold BTC 0.00000014 and the sell price of one BTC is JPY 5,000,000, then the amount converted into Japanese yen after the sale is calculated as BTC 0.00000014 × JPY 5,000,000 = JPY 0.7. Since the amount of BTC you hold is worth less than JPY 1, it cannot be sold.
For information on restrictions when trading LINK (LN), see here. (Only available in Japanese.)
You can withdraw your crypto assets in Japanese yen by making both of the following transactions.
• Sell your crypto assets for Japanese yen.
• Withdraw your Japanese yen balance to your LINE Pay or bank account.
For the steps to sell your crypto assets, see this Help article.
Once you've finished selling your crypto assets, the amount of Japanese yen that you sold them for will be reflected in your LINE BITMAX account. You can then add the Japanese yen to your LINE Pay balance or withdraw it to a bank account.
For details about the different methods of withdrawing your Japanese yen balance, see the following Help articles.