Help center

It is possible to delete (cancel) accounts for this app; however, in doing so, in-game content such as currency and items, as well as play data, account information including User Names, and rights to use content on this app will be deleted and you will not be able to play the game.

You will not be able to carry over or restore any data that has been deleted. Also, we will not be able to provide any reimbursement or compensation in such an event.

If you would like to delete (cancel) your app account after taking the above into consideration, please contact us via the Inquiry form.

Please also note that the account deletion (cancellation) process may take longer if you purchase in-game currency after having submitted your inquiry.

■ How to make an inquiry

Please make your inquiry via the app as we will need to confirm your account information.

◆ Procedure ◆

1. Start the app from which you wish to delete your account

2. Select the inquiries screen from the settings menu (Procedures may differ depending on the app)

3. Tap an account deletion (cancellation) category

4. Follow the questions and input your responses

Was this page helpful?

It's a feature that lets you delete your current game data.

If you delete your account, you will lose everything related to your game, such as your balance of paid items, your purchased items, and your game progress.

You won't be able to restore your data via backup or data transfer.

Please make sure there will be no problems before deleting your account.

■ Account Deletion Process

1. From Settings, go to Account and tap Manage Account.

2. Tapping the Account Deletion button will bring up the Account Deletion Agreement screen.

3. Add a check to "I consent to the above." after carefully reading the notes.

4. You can cancel the account deletion at this time by tapping Cancel.

5. If you tap OK, the following confirmation screens will be displayed one after another. Please check them carefully to be sure you really want to proceed with the account deletion.

　　- Account Deletion Detail Confirmation

　　- Loss of Paid Items Balance Confirmation

6. If you have no problems with the information contained in step 5, tap "Yes."

7. The final confirmation screen for account deletion will be displayed. If you tap "Execute Deletion," the account will be deleted in its entirety. There is no way to restore data after account deletion is executed.

- Account deletion will not be executed until you tap "Execute Deletion" in step 7. Please read the notes and be careful not to make any mistakes.

Was this page helpful?

Account overwriting is a feature that lets you transfer game data linked to an account other than a LINE account over to a LINE account.

When transferring data to a LINE account, any existing data that is already linked to the LINE account will be deleted. Please be certain to read the notes before continuing.

■ Account Linking Change Process

1. From Settings, go to Account and tap Manage Account.

2. Tap the Change Account Link/Logout button.

3. Tap the Change Account Link button.

4. The LINE authentication screen will be displayed. If there are no problems, tap "Allow."

5. If there is no data linked to the LINE account that you will be linking to, the data will be transferred to that account. Before the transfer, the link with the old account will be cancelled.

6. If there is already data on the LINE account, a data selection screen will be displayed. Select the data you wish to keep, and you can overwrite other data linked to the LINE account.

The linking with the account that was linked before the transfer will be undone.

- If you execute an account overwrite, the old data will be deleted. There is no way to restore data that has been deleted. Please be sure to confirm there will be no problems before proceeding.

Was this page helpful?

LINE

Help center

Search Help articles

Account

Why do the LINE game applications use the user information from LINE messenger

Can I carry over my game data when I change devices?

How can I play as a Guest after having logged in via LINE/Apple/Google/Facebook?

How do I link my current Guest Play game data to an account?

I lost some of my Rubies after changing smartphones.

My game data got reset after changing smartphones.

Can I delete my LINE Rangers account?

Can I play the game without a LINE account?

Can I use the same account on multiple devices?

Is it possible to restore lost Guest Play data?

I want to delete (cancel) my account on this app

What is Account Deletion?

What is account overwriting?