Help Center | LINE MUSIC

What kind of service is LINE MUSIC? toggle

LINE MUSIC is a music streaming service. Streaming lets you listen to songs in the app without saving them on your device, so you can enjoy music without worrying about storage space.

In addition to being able to listen to the latest songs, LINE MUSIC also allows you to:

• Share songs in chats with your friends on LINE

• Set a song as background music for your LINE profile

• Listen to playlists created by others

• Listen to songs offline

- Set songs as your ringtone or ringback tone for free calls on LINE

- Purchase songs and albums

You can enjoy LINE MUSIC with the app or PC browser version!

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What was changed in LINE MUSIC version 3.2.0? toggle

The following additions and changes have been made to LINE MUSIC version 3.2.0:

• Purchase songs

You can now purchase songs, and enjoy an even wider variety of music. When you purchase songs using LINE MUSIC Coins, you can save them and listen to the entire songs anytime, even if you don't have a ticket.

• Set songs as your ringtone

You can now set songs purchased on LINE MUSIC as your ringtone on LINE.

• Offline Music has changed to Downloaded Music

The song limit has been removed, so you can now save more music. The number of songs you can download is only limited by the amount of space free on your device.

The songs you purchase are also saved in Downloaded Music. Your purchased songs won't use up data, so you can play them with your other saved songs without worrying about using up extra data.

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Do I have to update the app to version 3.2.0? toggle

After the renewal of LINE MUSIC, you can no longer use the service with versions earlier than 3.2.0.

You can continue using the service by updating the app from the App Store on iOS, or from Google Play on Android.

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Recommended specifications for LINE MUSIC toggle

The recommended specifications for the app and PC browser versions of LINE MUSIC are as follows:

For the app version

• iOS 9.0 or later

• Android 4.1 or later

For the PC browser version

Browsers:

• The latest version of Internet Explorer

• The latest version of Chrome

• The latest version of Firefox

OSes:

• Windows XP Service Pack 3 or later

• Mac OS X 10.7 or later

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Can I use LINE MUSIC for free? toggle

If you do not purchase a ticket, you can listen to a 30 second demo of each song. However, purchasing a ticket will give you access to full tracks of the entire LINE MUSIC library.

Please note as LINE MUSIC uses network data, we recommend using a flat-rate data plan.

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Does LINE MUSIC use data? toggle

Yes, it does. We recommend using a flat-rate data plan. To check how much data you are using, please contact your mobile service provider.

You can also use LINE MUSIC when your network connection is turned off. For more details, please see this article.

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Can I use LINE MUSIC on more than one device? toggle

LINE MUSIC can only be used on one device per account.

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Can I use LINE MUSIC internationally? toggle

Yes, LINE MUSIC can be used internationally.

LINE MUSIC uses packet data. We recommend checking with your mobile phone carrier in regards to your packet data and its settings.

Please note that you can only register to LINE MUSIC if your LINE account is registered in Japan. You cannot use LINE MUSIC if your LINE account is registered in another country.

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About Friend's Choice toggle

This playlist shows songs your LINE friends have listened to in the order of most-played.

Note: Your friends' names and other personal information is not displayed.

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I live in Japan, but cannot use LINE MUSIC. What should I do? toggle

Even if you live in Japan, you will not be able to use LINE MUSIC if your LINE account is registered to a different region other than Japan.

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Copyright license information toggle

LINE MUSIC holds the following copyright licenses.

JASRAC Tentative Approval Numbers

PVY00216815-001

PVY00216815-002

eLicense License Numbers

ID09010278　

ID09010279

JRC License Numbers

X000638B01L

X000638B02L

X000638B03L

X000638B02L

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About the L Mark toggle

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About Trademarks toggle

VOCALOID is a registered trademark of Yamaha Corporation.

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Can I open LINE MUSIC from a widget? toggle

By setting up LINE MUSIC as a widget, you can play music and access frequently used menus without starting the app.

To set up a widget:

1. Tap and hold the home screen.

2. Tap Widgets.

3. Select LINE MUSIC From the widgets list. You can select three different sizes for your widget.

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When I open LINE MUSIC on Android 6.0, a pop-up appears toggle

If you are using LINE MUSIC on Android 6.0 or later, you will need to turn on the setting to allow the app to access your device. Please follow either of the steps below.

From the app:

1. Start LINE MUSIC.

2. When the pop-up appears, tap Allow.

From your device settings:

1. Tap Settings on your device.

2. Tap Application > LINE MUSIC > Permissions.

3. Turn Storage ON.

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Why doesn't Topics show up on the main menu? toggle

The TOPICS options can be found from the HOME screen.

Tap on a topic title to bring up a list of related music.

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Can purchased songs be added to a playlist? toggle

As of December 2017, the rules regarding making playlists with purchased songs have changed.

Purchased songs can only be added to your private playlists. They cannot be added to public lists, and any playlist with purchased songs cannot be shared.

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BGM & Melody Top 100 doesn't show up on Home toggle

BGM & Melody Top 100 has moved to the new Ranking tab, along with all of our other rankings. Here you can find all of the same ranking lists that were offered before under one tab (including the top 100 songs, rankings by genre, and more).

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Friend's Choice doesn't show up on Home toggle

Friend's Choice has moved to the new Ranking tab, along with all of our other rankings. Here you can find all of the same ranking lists that were offered before under one tab (including the top 100 songs, rankings by genre, and more).

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Where can I see genres and themes that were on the Category tab? toggle

You can check genres and themes on the Ranking and Search tabs.

To check rankings by genre:

1. Tap the RANKING tab.

2. At the bottom of the screen, choose the genre you want to see the rankings for from RANKINGS BY GENRE.

To see playlists by genre or theme:

1. Tap the SEARCH tab.

2. Tap a genre or theme under the keyword search box.

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About your Play TOP 50 toggle

This playlist displays the songs you've played the most over the last three months, and can only be seen by you.

Note: The Play TOP 50 will appear if you've played 20 or more songs in the last three months, and will show up to 50 songs starting with those you've listened to the most.

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About the new lists in Downloads toggle

The categories below, which were previously found in Downloaded Music, are now offered in list form.

• Songs: Shows which songs you've downloaded.

• Artists: Shows the songs you've downloaded by artist.

• Albums: Shows the songs you've downloaded by album.

• Playlists: Shows all of your playlists, as well as the songs you've downloaded by playlist.

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Viewing your play queue toggle

You can see your play queue by swiping up on the Now Playing screen. Starting from LINE MUSIC version 3.7.0, you can also reorder songs or delete them from your play queue.

To reorder songs:

Tap and hold the icon next to the song shown in the play queue, then drag it to the order that you want it to play in.

To delete songs from the play queue:

Swipe left on the song you want to delete.

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Albums Top 100 doesn't show up on Home toggle

Albums Top 100 has moved to the new Ranking tab, along with all of our other rankings. Here you can find all of the same ranking lists that were offered before under one tab (including the top 100 songs, rankings by genre, and more).

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