Help Center | LINE MUSIC

What kind of service is LINE MUSIC? toggle

LINE MUSIC is a music streaming service. Streaming lets you listen to songs in the app without saving them on your device, so you can enjoy music without worrying about storage space.

In addition to being able to listen to the latest songs, LINE MUSIC also allows you to:

• Share songs in chats with your friends on LINE

• Set a song as background music for your LINE profile

• Listen to playlists created by others

• Listen to songs offline

- Set songs as your ringtone or ringback tone for free calls on LINE

- Purchase songs and albums

You can enjoy LINE MUSIC with the app or PC browser version!

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Recommended specifications for LINE MUSIC toggle

The recommended specifications for the app and PC browser versions of LINE MUSIC are as follows:

For the app version

• LINE MUSIC versions earlier than 5.0.0: Android 4.1 or later and iOS 9.0 or later

• LINE MUSIC version 5.0.0 or later: Android 6.0 or later and iOS 11.0 or later

For the PC browser version

Browsers:

• The latest version of Internet Explorer

• The latest version of Chrome

• The latest version of Firefox

OSes:

• Windows XP Service Pack 3 or later

• Mac OS X 10.7 or later

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Can I use LINE MUSIC for free? toggle

Without a ticket, you can listen to each song once in full.

Note: Songs that need to be purchased using Coins cannot be played for free.

When you purchase a ticket, you can listen to songs an unlimited amount of times.

Note: LINE MUSIC uses network data, so we recommend using it with a flat-rate data plan.

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Does LINE MUSIC use data? toggle

Yes, it does. We recommend using a flat-rate data plan. To check how much data you are using, please contact your mobile service provider.

You can also use LINE MUSIC when your network connection is turned off. For more details, please see this article.

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Can I use LINE MUSIC on more than one device? toggle

LINE MUSIC versions earlier than 5.0.0 can only be used on one device with the same LINE account.

With LINE MUSIC version 5.0.0 or later, you can log in from more than one device with the same LINE account. However, you can only play music and music videos on one device at a time.

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Can I use LINE MUSIC internationally? toggle

Yes, LINE MUSIC can be used internationally.

LINE MUSIC uses packet data. We recommend checking with your mobile phone carrier in regards to your packet data and its settings.

Please note that you can only register to LINE MUSIC if your LINE account is registered in Japan. You cannot use LINE MUSIC if your LINE account is registered in another country.

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About Friend's Choice toggle

This playlist shows songs your LINE friends have listened to in the order of most-played.

Note: Your friends' names and other personal information is not displayed.

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I live in Japan, but cannot use LINE MUSIC. What should I do? toggle

Even if you live in Japan, you will not be able to use LINE MUSIC if your LINE account is registered to a different region other than Japan.

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Copyright license information toggle

LINE MUSIC holds the following copyright licenses.

JASRAC Tentative Approval Numbers

PVY00216815-001

PVY00216815-002

eLicense License Numbers

ID09010278　

ID09010279

JRC License Numbers

X000638B01L

X000638B02L

X000638B03L

X000638B02L

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About the L Mark toggle

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About Trademarks toggle

VOCALOID is a registered trademark of Yamaha Corporation.

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Can I open LINE MUSIC from a widget? toggle

By setting up LINE MUSIC as a widget, you can play music and access frequently used menus without starting the app.

To set up a widget:

1. Tap and hold the home screen.

2. Tap Widgets.

3. Select LINE MUSIC From the widgets list. You can select three different sizes for your widget.

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When I open LINE MUSIC on Android 6.0, a pop-up appears toggle

If you are using LINE MUSIC on Android 6.0 or later, you will need to turn on the setting to allow the app to access your device. Please follow either of the steps below.

From the app:

1. Start LINE MUSIC.

2. When the pop-up appears, tap Allow.

From your device settings:

1. Tap Settings on your device.

2. Tap Application > LINE MUSIC > Permissions.

3. Turn Storage ON.

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I don't see Topics on the main menu toggle

The Topics section can be found on the Home screen. Tap a topic title to bring up a list of related music.

Note: With LINE MUSIC version 5.0.0 and later, Topics can be found under Today.

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Can purchased songs be added to a playlist? toggle

As of December 2017, the rules regarding making playlists with purchased songs have changed.

Purchased songs can only be added to your private playlists. They cannot be added to public lists, and any playlist with purchased songs cannot be shared.

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BGM & Melody Top 100 doesn't show up on Home toggle

BGM & Melody Top 100 has moved to the new Ranking tab, along with all of our other rankings. Here you can find all of the same ranking lists that were offered before under one tab (including the top 100 songs, rankings by genre, and more).

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Friend's Choice doesn't show up on Home toggle

Friend's Choice has moved to the new Ranking tab, along with all of our other rankings. Here you can find all of the same ranking lists that were offered before under one tab (including the top 100 songs, rankings by genre, and more).

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Where can I see the genres and themes that were on the Category tab? toggle

You can check genres and themes on the Ranking and Search tabs.

For LINE MUSIC versions earlier than 5.0.0

To check rankings by genre:

1. Tap the RANKING tab.

2. At the bottom of the screen, tap the genre you want to see the rankings for.

For LINE MUSIC version 5.0.0 or later

To check rankings by genre:

1. Tap the Search tab.

2. Tap the genre you want to see the rankings for.

To see playlists by genre or theme:

1. Tap the Search tab.

2. Tap a genre or theme under the keyword search box.

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About your Play TOP 50 toggle

This playlist displays the songs you've played the most over the last three months, and can only be seen by you.

Note: The Play TOP 50 will appear if you've played 20 or more songs in the last three months, and will show up to 50 songs starting with those you've listened to the most.

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Sorting the songs in Downloads under Library toggle

You can sort the songs in Downloads with the following options.

• Songs: Shows all the songs you've downloaded.

• Artists: Shows the songs you've downloaded by artist.

• Albums: Shows the songs you've downloaded by album.

• Playlists: Shows the songs you've downloaded by playlist.

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Albums Top 100 doesn't show up on Home toggle

Albums Top 100 has moved to the new Ranking tab, along with all of our other rankings. Here you can find all of the same ranking lists that were offered before under one tab (including the top 100 songs, rankings by genre, and more).

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About the LINE MUSIC official account toggle

The LINE MUSIC official account offers information and services for getting the most out of LINE MUSIC. Add it as a friend to get artist information, new songs, live concert details, promotions offering event invites and limited-edition artist merch, and more.

You can also get automated support if you have any questions or issues. Just ask your question in the chat or select the issue you're having from the list.

To add the LINE MUSIC official account, access this link.

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Videos toggle

The Videos tab was added to LINE MUSIC with version 5.0.0.

Videos appear in this tab based on the songs that you've listened to. More videos will appear as you listen to more songs.

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Searching for songs toggle

With LINE MUSIC version 5.0.0 and later, you can identify a song that's playing wherever you are and search for it.

To search for a song, tap the Search tab > the music note icon to the right of the search bar.

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About the EQ feature toggle

Configure your sound settings just as you like them with the EQ feature. You can change your EQ setting only with a paid plan and LINE MUSIC version 5.0.0 or later.

To change your EQ setting:

1. Tap Library.

2. Tap Settings.

3. Tap Playback settings.

4. Tap EQ and select a setting.

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Night mode/Day mode theme settings toggle

You can choose between a night or day theme for the app with LINE MUSIC version 5.0.0 or later.

After updating to version 5.0.0, LINE MUSIC's theme will be set to Night mode for Android or automatically match your device settings for iOS.

To change your app theme:

1. Tap Library.

2. Tap Settings.

3. Tap Theme settings and select the theme you want to use.

Note: The OS dark mode is available on iOS 13 or later and Android 10 or later.

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