A Premium Plan lets you stream as much music as you like and use everything LINE MUSIC has to offer with no restrictions for one month (after purchasing a monthly ticket) or one year (after purchasing an annual ticket). If you think you'll use LINE MUSIC for a year, purchasing an annual ticket is a cheaper option than purchasing 12 separate monthly tickets.
Note: You'll be charged automatically on the same day of every month (with monthly tickets) or every year (with annual tickets) from the day you made your purchase.
A Basic Plan lets you enjoy up to 20 hours of music within a month's time.
You'll be charged on the same day of every month from the day the ticket you purchased appears. This lets you keep using LINE MUSIC without having to renew your plan until you decide to cancel your subscription.
Payments can be made using Google Play.
Note: From LINE MUSIC version 5.6.1, carrier billing and credit card payments can no longer be used to make new purchases from the LINE MUSIC app.
You will not be charged during the free trial period.
Keep in mind, however, that once your free trial has ended, it will be renewed as the paid plan you selected when you signed up. Once your paid plan begins, you will start being charged automatically.
If you want to cancel your plan before payments start, make sure to do so at least 24 hours before your plan is due to expire. For the steps to cancel your subscription, see this Help article.
Note: You can only use the free trial once with the same LINE account, even if you delete your LINE MUSIC account and sign up again.
A Family Plan allows the user who purchased the ticket (admin) to invite up to five of their LINE friends to enjoy an unlimited LINE Music streaming pass together.
Note:
- Only one user (admin) needs to pay for the ticket.
- Monthly and annual tickets are available for purchase.
- Only LINE users are eligible to join a Family Plan.
- Personal information such as recently played lists is not shared between members.
You can purchase a Family Plan ticket from the LINE MUSIC app.
To purchase a ticket:
Tap Library > your profile image > SHOP > Family.
Note: With LINE MUSIC version 5.0.0 or later, tap Library > Settings > My Ticket/Shop > Shop > Family.
Tickets can only be purchased when you're logged in with LINE.
You won't be able to purchase a Family Plan ticket if you're already using another ticket. Please purchase a Family Plan ticket once you've used up your current ticket.
If you are the admin of a Family Plan, you won't be able to purchase or use any other tickets, as they cannot be used with the members of your Family Plan.
You can choose to make monthly or annual payments for the Family Plan.
Once you've purchased a Family Plan ticket, you can choose others to invite as members from the pop-up window that appears.
Since invitations are sent via the LINE app, both the admin and invited users need to be logged in to LINE.
The admin can invite members or confirm their participation status by tapping Settings > Family Member Settings (which appears after creating a Family).
Up to five members can be invited. If five members have already been added or invited, removing a member or canceling an invitation will let you invite other friends.
Please remember that admins can only invite members if they have a valid Family Plan ticket.
Once the Family Plan admin purchases a ticket, they can send out member invites from the LINE MUSIC app.
You’ll receive a message on LINE when the admin sends you an invitation. Tap the message that was sent to you on LINE to start the LINE MUSIC app. After launching the app, confirm your membership by tapping Join from the pop-up.
Note:
- If you tap Decline you cannot change your choice later.
- If you accidentally delete the chat or otherwise can't receive an invitation message, please ask the admin to cancel your invitation and invite you again.
- Your LINE MUSIC account can become a member of only one Family Plan.
- If you leave a Family Plan, you can't join another one as a member for three months.
As a member, you can leave a family plan at any time. However, keep in mind that once you leave a family plan, you won't be able to join another one for three months. Please consider your decisions carefully.
The admin of a Family Plan cannot leave while the ticket is still valid, and must wait until the ticket has expired to do so. Once the admin has left, participating members will be deleted.
Please note that admins will also be unable to join another Family Plan as a member for three months after leaving one.
To leave a family plan, go to Settings > Family Member Settings.
Your LINE MUSIC account can only participate in one Family, so you can't purchase a Family Plan ticket if you're already a member of another Family.
If you'd like to purchase a Family Plan ticket and be an admin, please do so after leaving the Family you're currently participating in.
Note: If you leave a Family you can become the admin of another Family right away, but you need to wait three months before you can join another Family Plan as a member.
You may incur duplicate charges if you purchase a ticket on LINE STORE while you are using a ticket purchased in the LINE MUSIC app.
We recommend canceling the ticket you purchased in the LINE MUSIC app, then waiting until it is no longer valid before purchasing a ticket on LINE STORE.
You cannot purchase or use another ticket if you're using a ticket with auto renewal or currently have a valid ticket.
If you're using a Basic Plan (time-limited ticket), you can purchase an additional Basic Plan or upgrade to a Premium Plan after you cancel the ticket's auto renewal and use up its 20 hours of play time.
Note: Even if you cancel auto renewal for your ticket, you can continue to use your remaining play time until the expiration date.
Upgraded or additionally purchased tickets go into use automatically.
Whether you utilize the service or not, use of a ticket will automatically begin in the order it was purchased in. Tickets can only be used until their designated expiration date.
The six-month free subscription plan (6カ月無料特典プラン) is granted through free monthly tickets, which are distributed for a maximum of six months.
If you cancel the plan during the six-month free period, your plan will end when the current ticket expires, and you will forfeit the tickets for any free months that were remaining.
Also, be aware that you cannot reapply for the six-month free subscription plan (6カ月無料特典プラン).
All students enrolled in elementary school or higher qualify for the student discount, regardless of age.
Verify your student status before purchasing the student premium plan from the LINE MUSIC app. By entering your date of birth and the name of your school, your status will be screened by the student verification feature on LINE MUSIC.
Note: Enter accurate information, as it may be necessary to also register your student ID or student handbook to confirm your student information.
If you haven't been issued a student ID, please submit an identifying document equivalent to a student ID (e.g. insurance card, school admission letter).
If you need to register your student ID, upload one that contains all of the following information.
• Your name
• Your school's name
• The period of validity of your student ID (e.g. entrance or graduation year)
If you haven't been issued a student ID, please submit an identifying document equivalent to a student ID (e.g. insurance card, school admission letter).
When your ticket expires, the songs you purchased and saved can still be played in their entirety anytime. Music saved in Downloaded Music won't disappear from your list, but you need to purchase a ticket to play the entire songs.
The steps to cancel a subscription differ depending on the payment method that was used. Select your payment method below for information on how to cancel your plan.
Note: You can check your payment method in your Purchase History. For more details, see this Help article.
Note: This Help article refers to those who purchased tickets by selecting carrier or credit card billing from inside the LINE MUSIC app prior to version 5.6.1 (released October 5, 2021).
To cancel carrier or credit card billing:
1. At the bottom right of the screen, tap the Library tab > Settings > My ticket > My Ticket.
2. Tap Subscription cancel at the bottom of the screen.
3. Tap Give Up.
Note: If you tap Subscription cancel after your plan has been canceled, a pop-up message saying you have already unsubscribed will appear.
If Manage subscription is shown at the bottom of your screen:
You purchased the plan using a method other than carrier or credit card billing. For information on how to cancel your plan, check the steps for the payment method that you used in this Help article.
If Subscription cancel doesn't appear:
Subscription cancel will not be shown until the next renewal if you used up the 20 hours of playback time for a Basic Plan. If you want to cancel your subscription before it automatically renews, please contact us via this Inquiry Form.
Important:
- Unless you cancel the auto-renewal of your subscription plan yourself, you will continue to be charged.
- Be sure to cancel your current plan at least 24 hours before it is set to expire.
- Uninstalling or deleting the LINE MUSIC app will not cancel your subscription.
- Even after canceling your plan, you can still use the service until the expiration date.
1. At the bottom right of the screen, tap the Library tab > Settings > My ticket > My Ticket.
2. Tap Manage subscription at the bottom of the screen.
3. Select LINE MUSIC in Google Play, then tap Cancel subscription.
If the steps to unsubscribe in Google Play are unclear or you cannot unsubscribe, please contact Google Play customer support directly via this link.
If Manage subscription isn't shown, it may be for one of the following reasons:
• You used up the 20 hours of playback time for your Basic Plan.
Manage subscription will not appear until the next renewal, so you need to cancel your subscription directly from the Google Play website. For details about how to cancel, pause, or change a subscription on Google Play, see here.
• You purchased a subscription with a method other than Google Play.
For information on how to cancel your plan, check the steps for the payment method that you used in this Help article.
Important:
- Unless you cancel the auto-renewal of your subscription plan yourself, you will continue to be charged.
- Be sure to cancel your current plan at least 24 hours before it is set to expire.
- Uninstalling or deleting the LINE MUSIC app will not cancel your subscription.
- Even after canceling your plan, you can still use the service until the expiration date.
For users that signed up for a LINE MUSIC for SoftBank subscription on or after January 18, 2023, see this Help article.
To cancel the six-month free subscription plan (6カ月無料特典プラン), follow the steps below.
Note: If you cancel your plan within the six-month free period, you won't receive any more free tickets from the next month.
1. Tap the Library tab at the bottom right of the screen.
2. Tap Settings > My ticket > My Ticket.
3. Tap Subscription cancel at the bottom of the screen.
4. Tap Give Up on the confirmation screen.
If you tap Subscription cancel after your plan has been canceled, a pop-up message saying you have already unsubscribed will appear. Note: After canceling your plan, you can still use the service until the expiration date.
Important:
- Uninstalling or deleting the LINE MUSIC app will not cancel auto-renewal for your plan.
- Be sure to cancel your current plan at least 24 hours before it is set to expire.
You cannot cancel a LINE MUSIC for SoftBank subscription from LINE MUSIC. Log in to your carrier's site and go to the page for optional services to do so.
Note: The following carrier pages are only available in Japanese.
If you don't see the LINE MUSIC for SoftBank subscription on your carrier's optional services page, it's possible you have a subscription with a different plan. For information on how to cancel your plan, check the steps for the payment method that you used in this Help article.
Important:
- Uninstalling or deleting the LINE MUSIC app will not cancel auto-renewal for your plan.
- Be sure to cancel your current plan at least 24 hours before it is set to expire.
