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Music

Where can I find the player? toggle
The player can be found at the bottom of the screen on each page within the app. You can see what song is playing, pause or play the song from the player.

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Can I maximize the player? toggle
Tap the mini-player (the player screen at the bottom of each page) to display the normal player (the full-size player screen).

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How can I change a song playing on the mini player? toggle
On the song title playing on the mini player, swipe left to skip to the next track or swipe right to go back to the previous track.

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Displaying the options menu for the full player toggle
Tap "..." to the left of the song title on the full player screen to bring up the options menu.

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Displaying song lyrics toggle
You can display song lyrics using one of the following methods.

• Tap the speech bubble icon at the top of the full player screen.
• Tap "..." to the left of the song title on the full player screen > See lyrics.

Note: Some songs may not have lyric data that can be displayed.

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Can I use the same name for multiple playlists? toggle
Yes, you can. However, please note that some special symbols may not be usable.

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Playing songs continuously toggle
You can play songs continuously; however, a Wi-Fi or mobile network connection is required for continuous online playback.

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Downloads toggle
You can save your favorite songs, albums, and playlists to play them offline without using data.

When you save music that you purchased, it will appear in Downloads. You can play these songs without worrying about your data usage.
Note:
- We recommend saving songs while using a Wi-Fi connection.
- You can only play regular downloaded songs offline if you have a ticket.
- The sale of Purchase Only songs has ended as of April 4, 2022.

You will not be able to save songs if your device doesn't have sufficient free space. To see how much space is being used by your songs in Downloads, follow the steps below.

1. Tap Library > Settings > Playback settings > Song quality and download.
2. Check the amount under Device Storage Usage.

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Saving songs to Downloads to play offline toggle
To save songs to play offline, tap "..." to the right of a song name or at the top right of the details page for an album or playlist and tap Download.
Note: 
- We recommend saving songs while using a Wi-Fi connection.
- You will not be able to save songs if your device doesn't have sufficient free space.

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Deleting playlists toggle
To delete a playlist:
1. Tap Library > Playlists.
2. Tap the check mark icon at the top left of the screen.
3. Select the playlist you want to delete, then tap Delete > Yes/Confirm > Done.

Note: You can also delete a playlist from the menu that appears when you tap and hold the playlist, or tap "..." at the top right of the screen after tapping the playlist.

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Deleting/organizing songs in a playlist you created toggle
To delete one song at a time:
1. On the playlist screen, swipe left on a song and tap Delete.
2. Tap Delete on the confirmation screen.

To delete multiple songs at a time:
1. Tap the checkbox icon at the top of the playlist.
2. Select the songs to delete and tap Delete at the bottom.
3. Tap Delete on the confirmation screen.

Note: The methods for deleting songs above can be used from LINE MUSIC version 5.3.0.

To delete songs from the editing screen:
1. Tap Library > Playlists.
2. Tap the playlist name > "..." at the top right of the screen > Edit.
3. Select the song you want to delete, then tap Delete > Done.

To change the song order:
1. Tap Library > Playlists.
2. Tap the playlist name > the pencil icon or "..." at the top right of the screen > Edit.
3. Tap and hold the icon next to the song, drag and arrange the order, then tap Done.
Note: The pencil icon appears from LINE MUSIC version 5.3.0.

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Why did the songs I saved to Offline Tracks disappear? toggle
Songs saved to Offline Tracks will be deleted if you:

- Repeatedly uninstall the app on the same device
- Repeatedly log in and out of the app (excludes app versions 1.3 or later; which will not delete songs)
- Clear the app cache on your device
- Install space optimizing apps to increase the storage space on your device
- Delete the cache from Player Settings

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The song is stuck loading and won't play toggle
If a song will not load, please try restarting the app and updating it to the latest version to see if it will load properly.

It is also possible that your data connection speed is affecting loading times. Please try improving your data connection by connecting to a Wi-Fi network or checking whether or not there are restrictions on your mobile data speeds.

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What's Local Music? toggle
Local Music is a feature that allows you to listen to music already saved on your device in LINE MUSIC.

When you change or delete the music saved on your device, the changes will automatically be made in the app.
Note: There is no feature to edit or delete music in the LINE MUSIC app.

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What's the difference between Local and Downloads? toggle
Music already saved on your device appears under Local and you can listen to it right from the LINE MUSIC app.

Downloads is where you can save your favorite songs, albums, and playlists from LINE MUSIC, then play them offline without using data.

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I can't use Local Music toggle
You may not be able to use Local Music if you have not allowed access to the media library on your device.

Please go to your device's Settings > LINE MUSIC > turn ON access to MEDIA_LIBRARY.

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Changing which queue (Songs or Playlist) your songs are played in toggle
When you tap a song in an album or playlist, it's added to either the Songs queue (which plays only that song) or the Playlist queue (which also plays the album or playlist that the song belongs to).

To change which queue your songs are added to: 
1. Tap Library > Settings.
2. Tap Playback settings > Queue Setting.
3. Under When a song is selected, choose Play the entire queue (to have entire albums or playlists added to the Playlist queue) or Play only the selected song (to have single songs added to the Songs queue). 
Note: Even if your queue is set to Play only the selected song, tapping PLAY or SHUFFLE on an album or playlist screen will add all of its songs to the Playlist queue.

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Do I need to register my device? toggle
In order to download purchased music, you need to register your device. This is the only way to download music that you purchased.

You can register up to 10 devices and delete up to 5 a year. These registration restrictions will reset on January 1st every year.

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Seeing what songs will play next in your queue toggle
Tap the music note icon at the bottom right of the player to check which songs are up next.

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About the OCR feature toggle
The optical character recognition (OCR) feature searches for song information in photos and let's you quickly add those songs to a playlist.

To use OCR: 
1. Save a photo of a list of songs from the internet.
2. Tap Library > Playlists.
3. Tap Add new playlist, or tap an existing one.
4. Tap the music note icon to the right of Add new song.
Note: To add songs to an existing playlist, tap "..." > Edit > the music note icon.
5. Select your saved photo.
6. Check the songs that were added to the playlist and tap Done.

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About karaoke mode toggle
Karaoke mode removes the artist's voice from a song so you can sing along.
Note: Tablets/iPads do not support karaoke mode.

You can hear your own voice while singing when you use wired earphones and tap Scoring on the karaoke screen.

Note:
- You need to give the app permission to access your smartphone's built-in microphone the first time you use karaoke mode with earphones connected.
- To use the Scoring feature, you need to connect wired earphones.

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Using karaoke mode toggle
You can use karaoke mode with either of the following methods.
Note: Tablets/iPads do not support karaoke mode.

• Tap the microphone icon at the top of the full player screen.
Note: A message will appear saying karaoke mode cannot be used if the song doesn't support the feature.

• Tap "..." to the left of the song title on the full player screen > Sing along.
Note: This option will not appear for songs that don't support karaoke mode.

You can use the Scoring feature when you connect wired earphones.

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Displaying synced lyrics toggle
To display synced lyrics: 
1. Select a song.
2. Tap the speech bubble icon at the top of the full player screen.
3. Tap Seek (the menu icon) at the bottom right of the lyrics screen.

Note:
- Some songs may not have lyric data that can be displayed.
- You can only display synced lyrics with a paid plan.

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Karaoke settings toggle
While using karaoke mode, you can adjust the settings to your preferences.

To access the karaoke settings:
1. Start karaoke mode.
2. Tap Settings at the bottom left of the karaoke screen.
Note: The settings icon will only appear when using karaoke mode.

Available karaoke settings
• Vocal remove rate: Lets you adjust the vocals on the original song. You can change this setting when using karaoke mode, regardless of whether Scoring is turned on or off.

• Microphone volume: Lets you adjust the volume of your voice when Scoring is turned on.

• Reverb: Lets you adjust the reverb (e.g. echo, reverberation) when Scoring is turned on.

• Built-in mic: Lets you set which mic to use when Scoring is turned on. Choose either Built-in microphone or Earphones' microphone.

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I don't see my Top 50 list/My played songs aren't being counted toggle
If you don't see your Top 50 list or the songs that you've played aren't being counted, it may be due to one of the following reasons.

• You've played less than 20 songs in the last three months.
Note: You need to listen to at least 20 different songs for them to be counted (not the same song 20 times).

• You've only played songs that are eligible for promotions.
Note: The Top 50 list will not appear if you've played less than 20 songs in the last three months.

• You didn't play songs for a long enough time.
Note: Make sure you are playing songs all the way to the end.

• You were playing songs offline.
Note: If the Top 50 list doesn't update when you play songs, try connecting to the internet.

• The Charts page hasn't been updated yet.
Note:
- The Charts page is updated once daily at an undetermined time. Your played songs will be added sometime during the following day.
- If you've only used LINE MUSIC for a short period of time, it may take a while for songs to be added to your Top 50 list, even if you've already played 20 or more songs.

The number of times you play a song is counted by our system, even if you don't see the number updated on your Top 50 list. For details about the conditions to participate in a promotion that asks you to play a song a certain number of times, please see the promotion's information page.

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Checking how many times you've played a song toggle
You can check the number of times you've played a song from your Top 50 list in the Charts tab.
Note:
- Songs that are played offline or on repeat are still added to your number of plays.
- The Charts page is updated once daily at an undetermined time. Your played songs will be added sometime during the following day.
- The Top 50 list will not appear if you haven't played at least 20 songs in the last three months.
- If you've only used LINE MUSIC for a short period of time, it may take a while for songs to be added to your Top 50 list, even if you've already played 20 or more songs.

We do not provide details regarding the conditions for counting played songs in your Top 50 list. Please understand that we cannot respond to inquiries regarding song play counts, even if you contact us.

For details about the conditions to participate in a promotion that asks you to play a song a certain number of times, please see the promotion's information page.

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Using the Scoring feature toggle
When you connect wired earphones, you can use the Scoring feature on the karaoke screen.

To access this feature, tap the microphone icon at the top of the full player screen for the song you want to sing > Scoring at the bottom right.
Note: You can change the microphone volume from the settings icon at the bottom left of the karaoke screen.

Important:
- The Scoring feature is not available with iOS versions earlier than 12 and device models earlier that iPhone 7.
- Tablets/iPads do not support karaoke mode.
- It may take some time for the data of the first song you sing in karaoke mode to load. If you can't start karaoke mode, wait for a few minutes and try again.
- You may not be able to use karaoke mode with some songs.

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Can I set a song to play next? toggle
To choose a song to be played next, tap "..." next to a song > Play next.

The song will be added to your Songs or Playlist queue and start playing after the song you're currently listening to ends.
Note: You can configure which queue to use by going to Playback settings > Queue Setting. For more information, see this Help article.

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Managing your queue toggle
You can reorder or delete the songs in your queue. You can also save songs or add them to playlists.

To reorder a song in your queue:
Tap and hold the icon next to the song, then drag it to where you want it.
Note: The order of songs in your queue will be random when you use shuffle mode. Your queue will return to how it was before when shuffle mode is ended.

To sort your queue by category:
Tap Custom at the top right of the song queue screen and select the category you want to sort by.
Note: You cannot use this feature with shuffle turned on.

To delete a song from your queue:
Put a check next to the song and tap Delete from the menu at the bottom of the screen.

To save a song or add it to a playlist:
Put a check next to the song, then tap Download or Add from the menu at the bottom of the screen.

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Songs I've listened to aren't showing up under Recently played toggle
You can see the songs you've listened to by refreshing the Recently played list.

To refresh your Recently played list: 
1. Tap the Today tab at the bottom left of the screen.
2. Swipe down on the screen to refresh it.

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Music videos

Watching music videos toggle
Tap the Videos tab to access music videos on LINE MUSIC.

You can watch recommended videos or use the Search tab to search the videos available.

If you want to watch music videos from a certain artist, check the Music videos list on their LINE MUSIC page.

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Can I download music videos? toggle
Music videos are only available for streaming and cannot be downloaded.

To stream music videos without using a Wi-Fi connection:
1. Tap Library > Settings.
2. Tap Playback settings > Quality and Download.
3. Turn ON Permit streaming on mobile data networks.

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Watching videos in a higher quality toggle
You can watch music videos in high quality with a free trial or LINE MUSIC subscription.

If music videos won't stream in high quality even though you have a free trial or valid subscription, check your video quality settings by following the steps below.

1. Tap Library.
2. Tap Settings at the top right of the screen.
3. Tap Playback settings > Quality and Download.
4. Tap Video Quality and check what quality is selected.

Try watching videos again after checking/changing your settings.

Note: Depending on the condition of your network connection, music videos may temporarily play in low quality. In this case, try again in an area with a stable network environment.

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Adding music videos to your library toggle
You can add your favorite music videos to your library with either of the following methods:

• Tap the heart icon on the music video you're watching.
• From an artist's page, tap Music Videos > "..." next to the video you want to add > Favorite.
Note: You can also add the music video to a playlist by selecting "..." > Add to Playlist.

To see your favorite music videos, go to the Library tab and check under Music Videos or MV Playlists.

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Partyrooms

About Partyrooms toggle
Partyrooms let you listen to music together with other LINE MUSIC users. The host of a Partyroom is in charge of playing songs, and guests can join and listen.
Note:
- You can use this feature if you have LINE MUSIC version 6.0 or later and are logged in with LINE.
- This feature is currently in beta.

With Partyrooms you can:
• Create rooms as a host and select tracks for your guests to enjoy.
• Send reactions to show how you feel about what you're hearing.
• Create invitation only rooms for a select group of friends.

Note:
- You need to finish setting up your LINE MUSIC profile before you can join Partyrooms.
- You can't play Purchase Only songs or songs saved on your device in a Partyroom.
- If the host doesn't have a LINE MUSIC subscription, songs will only play in the room for up to 30 seconds.
- Guests who don't have a LINE MUSIC subscription will only be able to hear 30 seconds of the songs being played, even if the host has a subscription.
- Up to 500 people can join a Partyroom (including the host).

For further information, see the Partyroom guidelines. (Only available in Japanese.)

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I can't host a Partyroom toggle
To host a Partyroom, you need to have finished setting up your LINE MUSIC profile and be using LINE MUSIC version 6.0 or later.
Note: The Partyroom feature is not available on LINE MUSIC for PC web browsers.

Also, an error message will appear and you won't be able to host a room if its name contains any inappropriate words. In this case, try hosting again after changing the Partyroom name.

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I can't join a Partyroom as a guest toggle
To join a Partyroom, you need to have finished setting up your LINE MUSIC profile and be using LINE MUSIC version 6.0 or later.
Note: The Partyroom feature is not available on LINE MUSIC for PC web browsers.

Also, you can't join a Partyroom that has already reached its maximum of 500 participants.

To join an invitation only Partyroom, you need to use an invite link. If you're having trouble joining an invitation only room, try asking the host if you have the correct information.

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Closing Partyrooms toggle
To close a Partyroom that you hosted, tap Exit at the bottom right of the room. Doing so will also force all of the guests to leave the room.
Note: There is no way to check the information for Partyrooms that have been closed.

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Making Partyrooms with only your LINE friends toggle
You can create a Partyroom just for your LINE friends by using an invitation only room.

To create an invitation only Partyroom:
Turn ON For invitation only on the Partyroom creation screen.
Note: For the steps to create a Partyroom, see this Help article.

To invite friends to an invitation only Partyroom:
Tap Share Invitation Link when you create an invitation only Partyroom, or from the silhouette icon at the top right of the room you created.
Note: The invitation link will become invalid one hour after it's issued. If the link expires, share a new one from the Partyroom screen.

Please keep in mind that invitation links are only a means of accessing Partyrooms and not a security feature, so it is possible for uninvited users to use them as well.

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Can I search for a specific Partyroom? toggle
There is no Partyroom search feature, but you can join a room using one of the following methods.

• Check the list of Partyrooms in the Today tab, or on the screen that appears after selecting the disco ball icon on the player screen.
• Join a Partyroom directly from a shared link.

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I joined a Partyroom but I don't hear any music toggle
If there's no sound in the Partyroom you joined, it's possible that:
• There's a network connection-related issue.
• The host stopped playing music.
• Songs are only playing for 30 seconds because you don't have a LINE MUSIC subscription.
Note: If you can only listen to songs for 30 seconds and the clip has ended, the Partyroom will be silent until the next song begins.

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Can I make song requests in a Partyroom? toggle
There is no feature for sending song requests to a Partyroom's host.

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Adding Partyroom songs to playlists toggle
You can add songs from a Partyroom to a playlist of your own either from the Partyroom's playlist or from Recently played.⇒
Note: There's no one-tap feature to save an entire Partyroom playlist at once.

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Does playing songs in Partyrooms affect their rankings? toggle
The number of times songs are played in Partyrooms is counted and contributes to their ranking data.

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Can I block guests in a Partyroom? toggle
There is no way to block Partyroom guests. Even if you've blocked a user's profile, you cannot block them from joining a Partyroom.

However, if you're the host of a Partyroom you can remove guests from the room.

To remove a guest:
1. On the Partyroom screen, tap the user's icon.
2. Tap Kick out.
3. Check the pop-up, then tap Kick out.
4. Tap OK.
Note: Users that were removed from a Partyroom cannot rejoin.

If you want to enjoy music with only specific users, please create an invitation only Partyroom. Invitation only rooms can be joined by anyone with an invitation link, so be sure to only share links with the users you want to join.

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The Partyroom I was in suddenly closed toggle
A Partyroom will be closed if:
• The room is reported by guests multiple times.
• It's determined that there is a problem with the room's content.

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Getting notified when Partyrooms start toggle
You can get notifications whenever someone starts a Partyroom by following their LINE MUSIC profile and turning on notifications in your settings.

To allow notifications: 
1. On your device, tap Settings > LINE MUSIC > Notifications.
2. Turn ON Allow Notifications.
3. Start the LINE MUSIC app and tap Library > Settings > Push notifications.
4. Turn ON Push notifications or Updates.

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How many people can join a Partyroom? toggle
Up to 500 people can join a Partyroom (including the host). If a Partyroom is full, you can join it if there's an opening after some guests have left.

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Can I use the karaoke feature in Partyrooms? toggle
The karaoke feature cannot be used in Partyrooms.

If you want to use karaoke mode, please leave the Partyroom and use the regular player.
Note: Karaoke mode is not available for some songs.

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Audio quality for songs played in Partyrooms toggle
The audio quality for songs played in Partyrooms is based on each user's Playback settings in the LINE MUSIC app.

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Creating/joining Partyrooms without a LINE MUSIC subscription toggle
You can host or join a Partyroom even if you don't have a LINE MUSIC subscription; however, song playback will be limited to 30 seconds.
Note: You need to set up your LINE MUSIC profile before you can use Partyrooms.

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Will my LINE friends be notified when I start or join a Partyroom? toggle
If you're following each other's LINE MUSIC profiles, your LINE friends will be notified when you create a Partyroom as a host.
Note: Your friends will not be notified about which Partyroom you're in if you're participating as a guest.

LINE friends who are not following your LINE MUSIC profile will not be notified (via push notifications or on the LINE MUSIC app).

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Joining Partyrooms toggle
You can join a Partyroom from the Today tab, the Partyroom screen, or a shared Partyroom invitation link.
Note: To access the Partyroom screen, tap the disco ball icon at the top of the full player.

The conditions for using a Partyroom are as follows:
• You need to set up your LINE MUSIC profile before you can join a Partyroom. If you haven't set up your profile, you will be redirected to the profile settings screen when you try to use the feature.
• Partyrooms are only available on version 6.0 or later of the LINE MUSIC app. You cannot join Partyrooms from a PC web browser.
• Guests who don't have a LINE MUSIC subscription will only be able to hear 30 seconds of the songs being played, even if the host has a subscription. (After a 30 second clip has ended, the room will be silent until the next song.)
• If the host doesn't have a LINE MUSIC subscription, songs will only play in the room for up to 30 seconds.

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Starting Partyrooms toggle
To start a Partyroom:
1. Tap the disco ball icon at the top of the full player screen.
2. Tap Start a Party!
3. Enter a Partyroom name and choose whether to turn For invitation only ON or OFF.
4. Tap OK.
5. Select songs to play in the Partyroom.
Note:
- You can swipe down on the Partyroom screen and select songs from another screen, or tap the music note icon at the bottom right of the Partyroom screen and select songs from the Playlist tab.
- After starting a Partyroom, songs played in the room will also be played on guests' apps at the same time.

You can also set notices to appear on your Partyroom screen.

 To set a Partyroom notice: 
1. After starting a Partyroom, tap "..." next to the silhouette icon.
2. Tap Partyroom Notice.
3. Enter the text you want to appear in your Partyroom and tap Save.

The conditions for using a Partyroom are as follows:
• You need to set up your LINE MUSIC profile before you can start a Partyroom. If you haven't set up your profile, you will be redirected to the profile settings screen when you try to use the feature.
• Partyrooms are only available on version 6.0 or later of the LINE MUSIC app. You cannot join Partyrooms from a PC web browser.
• If the host doesn't have a LINE MUSIC subscription, songs will only play in the room for up to 30 seconds.

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Joining invitation only Partyrooms toggle
To join an invitation only Partyroom, you need to access an invitation link sent by the host.
Note: You won't need to enter an access code if you join the Partyroom via the invitation link.

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