We've received reports of the "Registration Complete" email not arriving at some email addresses, regardless of how the spam filter is configured.
Domains where users have reported not receiving a "Registration Complete" email (as of September 2023)
• icloud.com
• me.com
• mac.com
• mikadonguyen.com
• sniarti.fi
• ssy.email
• thma.com.tw
If you don't receive the "Registration Complete" email within 30 minutes when using an email address registered to one of the above domains, please try again with another email address (e.g. Gmail) and check the troubleshooting tips below.
• Check your email client settings. Depending on your email client, the email may be sent to your Spam or Trash folder automatically.
• If possible, check your email on a web browser.
• You may not be able to receive the email if you registered your mobile phone (smartphone) email address. If you have any filters in place on your email client, make sure that you allow emails from the domain "@line.me".
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LINE Creators Market is linked to the LINE account you used when you signed up as a creator. If you can't use that LINE account, you won't be able to log in to your LINE Creators Market account.
If you're planning to change devices, see the following Help article in advance for the steps to transfer your LINE account.
When you sign up for LINE Creators Market, this account will automatically be added as a friend for the purpose of sending you updates. It will send you notifications for things, such as the status of stickers and themes you submitted for review and monthly revenue share, to your registered LINE account.
This account cannot be blocked or deleted. However, you can turn OFF notifications from the in-chat menu.
Note: Auto reply is not supported.
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Items (e.g. stickers, themes, emoji) cannot be distributed for free. You need to put them on sale and people need to purchase them before they can be used. Even if you are the one that created the items, you need to purchase them to use them.
Note:
- You can download the sticker sets you submit using the LINE Sticker Maker app after June 26, 2019 for free. (This only applies to Creators downloading their own sticker sets.)
- You cannot download your stickers for free if you submitted them in version 4.0 or above of the LINE Sticker Maker app with the Paid download with revenue shares setting enabled.
If you want to sell your stickers only to family or friends, please change the privacy settings.
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Every sticker set and theme that is submitted must undergo a review process to make sure they meet our criteria before they can go on sale. Stickers and themes can be sold once they have passed the review.
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Let us know if we can make it better.
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- Do not enter any personal information.
- We cannot respond to comments received from this form.