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Making payments

Available payment methods toggle
You can use LINE Pay (with a credit card) or a credit card as your payment method.
Note: The payment methods available for making purchases on the LINE Official Account app for iOS correspond to the payment methods designated by the platform.

If you choose to pay by credit card, you can use any of the following brands:
• VISA
• MasterCard
• JCB
• AMEX
• Diners
Note: To make payments with a credit card, you need to have a phone number registered on the LINE app in advance. You can change, register, or confirm your phone number by referring to this Help article.

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Registering/changing your payment method toggle
To register or change your payment method, follow the steps below.
Note: To make payments with a credit card, you need to register a phone number on the LINE app in advance.

From the LINE Official Account Manager app:
1. Tap the account you want to configure in the Accounts list.
2. Tap Billing > Payment method.
3. Tap Choose payment method or Change payment method.
4. Select a payment method, then tap OK.
5. Enter the required information.

Note: The payment methods available for making purchases on the LINE Official Account app for iOS correspond to the payment methods designated by the platform. If you change your payment method, be sure to choose one of the designated payment methods.

From the browser version of LINE Official Account Manager:
1. Click the account you want to configure in the Accounts list.
2. Click Settings > Activity and billing.
3. Click Payment method > Choose payment method or Change payment method.
4. Select a payment method, then tap OK.
5. Enter the required information.

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Purchasing a paid plan or Premium ID toggle
Before you can purchase a paid plan or Premium ID, you need to register a payment method. For more information about payment methods, see the following Help articles:


Once you've registered a payment method, you can go ahead with purchasing a paid plan or Premium ID. To do so, follow the steps below.

To purchase a paid plan from the LINE Official Account Manager app:
1. Tap the account you want to configure in the Accounts list.
2. Tap Billing > Monthly plan.
3. Tap Upgrade under the monthly plan you want to purchase.
4. Read and agree to the Terms of Use, then tap Purchase.

To purchase a paid plan from the browser version of LINE Official Account Manager:
1. Click the account you want to configure in the Accounts list.
2. Click Settings > Activity and billing > Monthly plan.
3. Click Upgrade under the monthly plan you want to purchase.
4. Read and agree to the Terms of Use, then click Purchase.

To purchase a Premium ID from the LINE Official Account Manager app:
1. Tap the account you want to configure in the Accounts list.
2. Tap Billing > Premium ID.
3. Enter the ID of your choice under "Purchase a Premium ID."
4. Confirm the Premium ID you entered and the annual fee, then tap Purchase Premium ID.

Note:
- The payment methods available for making purchases on the LINE Official Account app for iOS correspond to the payment methods designated by the platform.
- Only one Premium ID can be purchased per Apple ID. If you would like to purchase multiple Premium IDs, please do so from LINE Official Account Manager for web browsers.
- After you set your own Premium ID (the "@" mark + a combination of letters/numbers), it cannot be changed while it is in use.

To purchase a Premium ID from the browser version of LINE Official Account Manager:
1. Click the account you want to configure in the Accounts list.
2. Click Settings > Activity and billing > Premium ID.
3. Enter the ID of your choice under "Purchase a Premium ID."
4. Confirm the Premium ID you entered and the annual fee, then click Purchase Premium ID.

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Changing your plan toggle
To change your plan, follow the steps below.

From the LINE Official Account Manager app:
1. Tap the account you want to configure in the Accounts list.
2. Tap Billing > Monthly plan.
3. Tap Upgrade or Downgrade under the plan you want to switch to.
4. Read and agree to the Terms of Use, then tap Confirm.

From the browser version of LINE Official Account Manager:
1. Click the account you want to configure in the Accounts list.
2. Click Settings > Activity and billing > Monthly plan.
3. Click Upgrade or Downgrade under the plan you want to switch to.
4. Read and agree to the Terms of Use, then click Confirm.

Note:
- If you switch from the Free plan to a paid plan, the change will be applied immediately.
- If you switch from a paid plan to the Free plan or a different paid plan, the change will be applied the month after you change plans.
- Until your switch to the Free plan is applied, you will be charged additional message fees if you send more messages than your plan's free message limit.

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Prorated pricing when changing plans in the middle of a month toggle
If you change from a Free plan to a paid plan (e.g. Light or Standard) in the middle of a month, you can pay the prorated plan price for that month.

However, if you change from a paid plan to any other type of plan, the price change will take effect the following month and you will not be charged at a prorated price.

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Additional message fee payment toggle
Additional message fees are calculated at the end of each month, and charged on or around the 10th day of the following month.
Note: The timing of these payments differs from that of monthly fees, which are paid in advance at the beginning of each month.

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Getting receipts toggle
You may be able to receive a receipt depending on your payment method.

If you make payments with LINE Pay:
Unfortunately, we cannot issue receipts.

If you make payments with a credit card:
The statements sent to you from your credit card company are your official receipts.
Note: The merchant or location name on statements will appear as "LINE Pay" or "ラインペイ."

If you make payments with invoices:
When you make a payment at a bank, your copy of the deposit slip is your official receipt.
Note: If you use Internet banking, the print-out of a screen indicating payment completion is your official receipt.

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