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Coins/Purchasing Music

Coins

Coins are a currency for purchasing songs in LINE MUSIC. However, they can no longer be used, as the sale of Purchase Only songs has ended.

Note: Coins cannot be transferred if you change to a device running a different OS. You can only use Coins with the OS they were purchased with.

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Checking your Coin balance toggle

Important: You can no longer use Coins, as the sale of Purchase Only songs has ended.

To check your Coin balance:

1. Tap Library > Settings > Coins.

2. Check the number of Coins at the top of the screen.

The number of Coins displayed includes the Coins you've purchased and any Bonus Coins you have. You can see your purchased Coins and Bonus Coins separately beneath the total Coin balance.

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I can't use Coins toggle

Coins can no longer be used, as the sale of Purchase Only songs ended on April 4, 2022.

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Purchasing Music

Songs purchased with Coins toggle

You can listen to purchased songs anytime while you're still using LINE MUSIC. You can also listen to them offline if you don't have a ticket or aren't connected to a network, or set them as your ringtone on LINE.

The bit rate for purchased songs is 320 kbps.

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Can I play songs purchased on LINE MUSIC with other apps? toggle

Yes, you can play songs purchased on LINE MUSIC with apps like Windows Media Player or iTunes after exporting them as files.

For the steps to export your purchased music, please see this Help article.

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I can't find a song I purchased toggle

To view the songs you've purchased, please see this Help article.

If a song doesn't appear in your Purchase History, please contact us via the Inquiry Form.

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Issues with purchased music toggle

If you are experiencing any of the following issues with purchased music, please contact us from the Inquiry Form:

• There is an issue with a file and it won’t play.

• You don't hear any sound.

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Can I return songs I’ve purchased? toggle

You cannot cancel or return purchased music.

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Where can I see my history of purchased music? toggle

To see your purchase history:

1. Tap Library.

2. Tap Settings > Purchased Music.

3. Tap Purchase History.

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How do I re-download purchased music I've deleted? toggle

Purchased music is linked to your LINE account and will remain in your purchase history, even if you delete a song.

You can view all of your songs and albums with the steps below and re-download them any time you like.

1. Tap Library > Settings.

2. Tap Purchased Music.

3. Tap Purchase History.

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Transferring your purchased music to another device toggle

To transfer your purchased music:

1. Tap Library > Settings > Purchased Music > Purchase History.

2. Save all of your songs and albums.

Note: Make sure everything was saved by going to Library > Downloads.

3. Connect your smartphone to your PC.

4. In iTunes, click the smartphone icon > File Sharing (under Settings).

5. From LINE MUSIC Documents, select the "purchased music" folder > click Save To.

6. Save the folder you selected in step 5 in the appropriate location on your PC.

After saving the folder, you’ll be able to move your purchased music files to another device.

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