If you want to cancel auto-renewal for a plan during a free trial, follow the cancelation steps below after confirming how you purchased it.
To confirm how you purchased your subscription:
1. Tap the
Library tab at the bottom right of the screen.
2. Tap
Settings >
My Ticket / Shop >
My Ticket >
Purchase History.
3. Check how you purchased the subscription under the plan name.
Your subscription plan may not appear in Purchase History if you've changed devices or LINE accounts. If you can't find your plan in the LINE MUSIC app, see
this Help article.
To cancel your subscription, refer to the cancelation instructions below that match how you purchased it.
Apple
1. Tap the Library tab at the bottom right of the screen.
2. Tap Settings > My Ticket / Shop > My Ticket.
3. Tap Manage subscription at the bottom of the screen.
4. Select LINE MUSIC in the App Store and cancel the subscription.
Note: If how to unsubscribe from the above step is unclear or you cannot unsubscribe, please contact Apple Support directly via this link.
If Manage subscription doesn't appear at the bottom of your screen, you may have purchased a subscription with a method other than the App Store. To identify which cancelation steps to follow, first confirm how you purchased your subscription with the steps at the beginning of this article.LINE STORE
1. Log in to LINE STORE using the LINE account you purchased a plan with.
2. Tap the menu icon at the top of the screen > the name registered to LINE > Subscription plans.
3. Scroll to the bottom of the screen until you see the LINE MUSIC section.
4. Select Disable auto-renewal on the right-hand side of the LINE MUSIC section > OK.
Note: Once cancelation is complete, Subscription end date will appear.SoftBank (MUSIC WEB)
Note: If you cancel your plan within the six-month free period, you will not receive any more free tickets from the next month.
1. Tap the Library tab at the bottom right of the screen.
2. Tap Settings > My Ticket / Shop > My Ticket.
3. Tap Subscription cancel at the bottom of the screen.
4. Tap Confirm on the confirmation screen.
Note: Once you've finished canceling your plan, Manage subscription will appear instead of Subscription cancel.
You can confirm your plan's cancelation status in the browser version of LINE MUSIC. For the steps to do so, see
this Help article.
Important:
- If you're using a Premium Plan free trial, your subscription payments will automatically begin once the free trial period has ended.
- Unless you cancel the plan yourself, you will continue to be charged.
- Be sure to cancel your current plan at least 24 hours before it is set to expire.
- Uninstalling or deleting LINE MUSIC will not cancel your subscription.
- Even after canceling your plan, you can still use the service until the expiration date.
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