The steps to cancel a subscription differ depending on the payment method that was used. Select a payment method below for the steps to cancel your plan.
Note: You can check your payment method in your Purchase History. For more details, see this Help article.
To use the LINE MUSIC free sticker plan, you need to subscribe to LINE Stickers Premium.
To subscribe to LINE Stickers Premium:
1. Tap Library > Settings.
2. Tap Account.
3. On the LINE Stickers Premium screen, tap Get Premium.
4. On the LINE Stickers Premium registration screen, tap Get a Basic course for free.
If you already have a LINE Stickers Premium plan, you can subscribe to the LINE MUSIC free sticker plan after you cancel your current plan and the canceled plan expires.
The LINE MUSIC official account offers information about promotions, song releases, and how to get the most out of LINE MUSIC.
You can also ask questions in the official account chat if you're having an issue with the service or there's something you want to know. This is often a faster way to resolve problems than an email inquiry.
To add the LINE MUSIC official account as a friend, access this link.
When listening to a playlist, you may hear songs that weren't added to it if you're using LINE MUSIC version 6.0 or later and have the following settings configured on the Queue Setting screen:
• Play only the selected song is set under When a song is selected
• Auto play is turned on under Others
To only play the songs in a playlist:
1. Tap the EQ icon at the bottom left of the player screen.
2. On the Playback settings screen, tap Queue Setting.
3. Under When a song is selected on the Queue Setting screen, select Play the entire queue.
For more information about playlists, see this page. (Only available in Japanese.)
You will not be charged during the free trial period.
Keep in mind, however, that once your free trial has ended, it will be renewed as the paid plan you selected when you signed up. Once your paid plan begins, you will start being charged automatically.
If you want to cancel your plan before payments start, make sure to do so at least 24 hours before your plan is due to expire. For the steps to cancel your subscription, see this Help article.
Note: You can only use the free trial once with the same LINE account, even if you delete your LINE MUSIC account and sign up again.
The subscription confirmation email sent by Apple shows the amount of the next scheduled payment. Please be assured that you were not immediately charged this amount.
Tickets purchased for LINE MUSIC are automatically renewed. If you don't cancel your auto-renewal subscription, future payments will be made automatically.
If you would like to cancel your subscription, please see here.
LINE MUSIC is a music streaming service. You can listen to songs in the app without having to save them on your device, so there's no need to worry about storage space.
In addition to being able to listen to the latest songs, LINE MUSIC allows you to:
• Share songs in chats with your friends on LINE.
• Set a song as background music for your LINE profile.
• Listen to playlists created by others.
• Listen to songs offline.
• Set songs as your ringtone or ringback tone for free calls on LINE.
You can enjoy LINE MUSIC with the app or PC browser version.
You need to purchase a ticket to use all of the features in LINE MUSIC. If you haven't purchased a ticket, you can only listen to 30 second previews of songs.
Note:
- Songs purchased with Coins can be played in full, regardless of whether you have a ticket or not. (The sale of Purchase Only songs has ended as of April 4, 2022.)
- LINE MUSIC uses network data, so we recommend using it with a flat-rate data plan.
If you try to set a ringtone or ringback tone without purchasing a plan and you see a network error, you may be using an earlier version of LINE MUSIC.
Try setting a ringtone or ringback tone again after updating to the latest version of the app. Note: If you haven't purchased a plan, you can still set a ringtone and ringback tone once a month.
When your ticket expires, the songs you purchased and saved can still be played in their entirety anytime. Music saved in Downloaded Music won't disappear from your list, but you need to purchase a ticket to play the entire songs.
