LINE

Sales

In which countries can I sell my items? toggle
The countries where you can sell your items (stickers, emoji, and themes) depend on the store you're using.

For the Sticker/Theme Shop in the LINE app:
Items can be sold in all countries where LINE is available.
Note: LINE Creators emoji will be sold in the Sticker Shop.

For LINE STORE:
Items can be sold in all countries except mainland China and Singapore.

If you want to limit the countries an item is available in, please select Sale Region > Sell only in selected regions or Distribute only in selected regions, then choose the countries where you want to sell your item.

Creators Market items were at first only available in Indonesia, Japan, Taiwan, and Thailand; however, their availability was expanded as noted above from June 23, 2014. If you select Distribute in all available regions for items that you submitted before June 23, they will automatically be made available in all countries where LINE is offered.

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Can I set the prices for my items? toggle
You can choose the price for each of your items from the options listed below. 

Note: Select the image to enlarge it.

For purchases made with LINE Coins, the currency conversion rate is determined by LINE Corporation, and may vary depending on the time of purchase.

For purchases made up to April 30, 2015: 1 Coin = JPY 1.47
For purchases made from May 1, 2015: 1 Coin = JPY 1.76

Foreign currency earnings may contain fractions due to currency conversion rates.

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Changing the price of an item before it goes on sale toggle
To change the price of an item (sticker set or theme) before putting it on sale:
1. Click Price Tier on the Manage Items screen that appears after you submit a new item.
2. Choose the price you want to set, then click Save.

To change the price of an item that is under review: 
1. From Manage Items, click the item you want to change the price of.
2. Click Price Tier, then choose the price you want to set.
3. Click Save.

Even after your item has been approved, you can set a different price for it any time before it goes on sale.

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Changing the price of an item already on sale toggle
To change the price of an item that is already on sale: 
1. From Manage Items, select the item you want to change the price of.
2. Select Stop Sale at the top right to stop selling the item.
Note: To change the price of items already on sale, you need to first temporarily suspend their sale.
3. Select Price Tier, choose the price you want to set, then select Save.
4. Select Re-Open Sales to start selling the item again.
Note: The Re-Open Sales button becomes active three hours after you have suspended the sale of an item.

When you change the price of an item that is on sale, please be aware of the following:
• Once you suspend the sale of an item, you cannot put it on sale again for three hours.
• A countdown will begin, telling you how much longer you have to wait before you can select the Re-Open Sales button.
• After the countdown finishes, a notification saying "You can re-open sales for this content now" appears, and the Re-Open Sales button becomes active.
• Stopping the sale of an item will automatically change its LINE Stickers Premium setting to Not interested. If you want to participate in LINE Stickers Premium again, re-open sales for the item, go to Product Details, and select Join for LINE Stickers Premium.
• Once you change an item's price, you cannot change it again until 24 hours have passed after selecting Re-Open Sales.
• If a user purchases an item and is charged the old price due to a problem with their app or other issue, the sales amount will be calculated based on the old price.

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How can I see my price change history? toggle
To check the changes you have made to your item prices, please follow the steps below: 

1. Click Manage Items > Price Tier.
2. See the price changes you have made listed under Price Change Log.

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Can I sell time limited stickers, emoji, and themes? toggle
If you'd like your items to only be available for a limited period, you can can stop selling them anytime.
Note: Please keep in mind that users who purchased your items will be able to continue using them even after you stop selling them.

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Can I sell multiple items using the same LINE account? toggle
There is no limit to the number of stickers, emoji, and themes you can sell, so you can register as many items as you like. Please note, however, that you can only make up to 30 review requests a day.

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Can I sell themes if I don't sell stickers? toggle
Yes, you can sell themes only.

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Can I sell a separate theme with the same illustration but a different color scheme? toggle
No, you cannot sell a theme where you have only changed the color scheme. In order to sell a new theme, you are required to provide a theme with all new illustrations.

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Releasing approved items for sale toggle
If the items (stickers, emoji, or themes) you submitted for review have been approved, go to the Manage Items page to release them.

Your items will not go on sale until you click the Release button on My Page.
Note: It may take a few hours for your items to show up on the sales page.

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A theme I started selling does not appear in the Theme Shop toggle
If a user has a version of LINE older than when the creator submitted the theme for review, it will not appear in the Theme Shop for that user.

E.g. A creator submitted and started selling a theme with LINE version 5.9, however the theme will not appear for users on LINE version 5.8. Those users will be able to purchase the theme if they update the app to version 5.9.

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Can I put my items on sale right after submitting them for review? toggle

Items cannot be put on sale until they have undergone a review to make sure they meet all of LINE's criteria. You can release your items for sale once they've passed the review.

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Can I use and share the stickers I made without selling them? toggle
The stickers you create can be used after they've been put on sale and purchased.

Please understand that stickers you create/sell on Creators Market cannot be used without being purchased.
Note: From June 26, 2019, you can download the sticker sets you submit for review using the LINE Creators Studio app for free. (This only applies to Creators downloading their own sticker sets.)

If you'd like to sell your stickers only to family or friends, please change the privacy settings.

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About LINE Stickers Premium toggle
LINE Stickers Premium is a flat-rate subscription service scheduled for release in the near future that will give users access to a variety of creators stickers without having to purchase them.

Selecting Join under the Product Details for your stickers will let LINE Stickers Premium subscribers use them as part of the service.

If you'd like to participate in LINE Stickers Premium, follow the steps below.
Note: Join will be selected by default.

When submitting new stickers:
1. Select New Submission > Sticker.
2. Under Product Details select whether or not to join the LINE Stickers Premium service.
3. Select Save > OK.

For stickers already on sale:
1. Go to Manage Items and select the stickers you want to change the settings for.
2. Under Product Details select whether or not to join the LINE Stickers Premium service.
3. Select Save > OK.
4. The stickers can be updated after saving your settings.
Note:
- If you're just changing the LINE Stickers Premium setting, you can release the stickers without submitting them for review.
- If you edit anything under Product Details other than the LINE Stickers Premium setting, you'll need to submit your stickers for review again.

Important:
• Even if you select Join on the Product Details screen, stickers that have been on the market for less than 180 days cannot be a part of the LINE Stickers Premium service.
• Changes to the LINE Stickers Premium setting will be applied the following month.
• If you participate in LINE Stickers Premium, be sure to include Japan in your sales region.
• You cannot join LINE Creators Collaboration if you join LINE Stickers Premium.
• Stickers joining LINE Stickers Premium can still be sold as usual.

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When will changes to the LINE Stickers Premium setting be applied? toggle
Changes to the LINE Stickers Premium setting will be applied the following month.
Important:
• Even if you select Join on the Product Details screen, stickers that have been on the market for less than 180 days cannot be a part of the LINE Stickers Premium service.
• If you change the setting to Not interested for a sticker set that is part of the LINE Stickers Premium service, the change will be applied on the first day of the following month. The sticker set will still be part of LINE Stickers Premium throughout the month the setting was changed.
• Please be aware that if you change the setting at the end of the month, it may take more time to be applied even if it is already the first of the following month.

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Downloading your own stickers for free toggle
From June 26, 2019, you can download the sticker sets you submit using the LINE Creators Studio app for free. (This only applies to Creators downloading their own sticker sets.)

Once your stickers are available for sale, you can download them for free from the LINE Creators Market official account or the notice sent to your registered email address.
Note: It may take some time for this notice to arrive.

Important:
- Only sticker sets that you submit for review in the LINE Creators Studio app on or after June 26, 2019 can be downloaded for free.
- You will not receive revenue shares for sales generated by stickers you submit for review in the LINE Creators Studio app on or after June 26, 2019.
- We cannot refund accidental purchases of stickers available for free download.
- Anyone other than the creator who wants to download the relevant stickers still needs to purchase them.

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What do the privacy settings do? toggle
The privacy settings allow you to control whether or not your stickers appear in the new release and popularity ranking lists.

If you change the privacy settings to Hide in LINE STORE/Sticker Shop, your stickers will not appear in the following places:
• The new or popular sticker lists.
• Search results.
• The Creators' Stickers page.

 Please be aware that anyone can still see and purchase your stickers by directly accessing the purchase page.

The purchase page for stickers can be accessed by one of the following methods:
• Go to Manage Items > select the stickers > access the LINE STORE URL.
• Tap or click on the hidden stickers after they have been posted in a chat room or on Timeline.
• From My page in the app, tap STORE.

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