LINE BITMAX Help Center

To open a LINE BITMAX account, please follow the steps below.

Note: To start using LINE BITMAX, you must verify your identity.

1. From the Wallet tab on LINE, tap LINE BITMAX.

2. Tap Join now.

3. After reading and understanding the terms, tap Agree.

4. Register your information.

5. Follow the instructions for Simple identity verification.

You'll be able to trade on LINE BITMAX after your identity verification application has been approved. For information about how to verify your identity, please see the following LINE BITMAX official blog post. (Only available in Japanese.)

Verifying your identity

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See below for the transaction fees on LINE BITMAX.

Fees for depositing/withdrawing money (JPY)

	Deposits	Withdrawals
PayPay	No charge¹	JPY 110 (tax included)²⁻³
Bank account	No charge⁴	JPY 400 (tax included)

Deposits

Withdrawals

PayPay

No charge¹

JPY 110

(tax included)²⁻³

Bank account

No charge⁴

JPY 400

(tax included)

¹Deposits are automatic when using PayPay Money purchase. It has no standalone deposit feature. For more information on PayPay Money purchase, please see Using PayPay Money purchase (the PayPay account linking service). (Only available in Japanese.)
²Withdrawals are to PayPay Money.
³If the deposit from PayPay succeeds, but your purchase fails, the money will be refunded to PayPay Money. In this case, you will not incur any fees.
⁴There is a separate fixed service charge for each bank.

Fees for sending/receiving crypto assets

	Receiving crypto assets	Sending crypto assets
KAIA (KAIA)	No charge	KAIA¹ 1
BTC	No charge	BTC 0.001
ETH	No charge	ETH 0.005
XLM	No charge	XLM 0.01
XRP	No charge	XRP 0.15
BCH	No charge	BCH 0.001
LTC	No charge	LTC 0.001
FLR	Not supported²	FLR 0.1

Note: There are no fees for crypto asset transfers between LINE BITMAX users.

¹KAIA can only be sent to DOSI.
²Receiving FLR to your account is not supported.

Fees for buying/selling crypto assets

Brokerage trades

Fees for buying/selling crypto assets

No charge

Exchange trades

	Maker fee¹	Taker fee²
KAIA (KAIA)/Japanese yen (JPY)	-0.01%	0.05%

¹Maker orders refer to new orders placed on the board.
²Taker orders refer to orders that fill existing orders already on the board. All market orders are taker orders. In either case, the above rate will be applied to the total price (fill amount × fill price) which will be then be exchanged in Japanese yen.

Fees may differ from those noted above due to promotions or other events. For information on promotions going on now, see the Promotions (キャンペーン一覧) page. (Only available in Japanese.)

For details related to trading limits and each fee, see the following page. (Only available in Japanese.)

Trading Limits and Fees

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To link your PayPay account, your registered information (name in katakana, date of birth) for both services needs to match exactly.

If you can't link your account, it may be because:

• There were extra spaces included in your name in katakana.

Note: Make sure there are no extra spaces included before or after your name.

• Characters of different sizes were used for your name in katakana. For example, if your name is John and is written as ジョン, don't write it as ジヨン.

Note: If your name is registered differently in katakana on PayPay and LINE BITMAX, you will need to unify how your name is written on both services.

Keep the above points in mind and see if there are any differences in your registered information for both services.

You can check your LINE BITMAX registered information from the LINE BITMAX main menu > More > Manage account > Manage personal information.

If you need to change the katakana for your full name in your LINE BITMAX registered information, do so by referring to the Help article below and following the instructions for the screens to change your registered information.

Updating your registered personal information

Please contact PayPay for details on how to check/change your PayPay registered information.

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General

General

About LINE BITMAX

Crypto assets available on LINE BITMAX

Signing up for LINE BITMAX

About crypto assets

Is LINE BITMAX free?

Transaction fees

Recommended system specifications for LINE BITMAX

Checking your assets

Conditions for using LINE BITMAX

About DOSI

Linking your PayPay account

Unlinking your PayPay account

I can't link my PayPay account