LINE BITMAX Help Center

Security

For information about wallet management, see here. (Only available in Japanese.)

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We perform regularly scheduled maintenance every Wednesday between 3 and 5 am (JST).

Note:

- Maintenance times have been updated as of June 14, 2021.

- All features on LINE BITMAX are unavailable during maintenance hours.

- There may also be cases of irregular maintenance apart from the regular schedule.

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We cannot offer compensation for any lost opportunities caused by system errors or other such occurrences. Please keep this in mind when using LINE BITMAX.

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Notifications about system errors are not sent from the LINE BITMAX official account.

In the event of a system error, we will provide status updates from the notice page on the LINE BITMAX official website.

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The values of crypto assets fluctuate daily. If you are trading crypto assets for the purpose of speculation, please understand that there is a risk of losing money due to value fluctuations.

For more information regarding the risks involved with trading crypto assets, see here. (Only available in Japanese.)

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LINE BITMAX asset protection

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Is there compensation for a lost opportunity due to a system error?

Will I be notified if a system error occurs?

Can I profit from trading crypto assets?