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Canceling

If my ticket expires, will the songs saved in Downloaded Music be deleted? toggle
When your ticket expires, the songs you purchased and saved can still be played in their entirety anytime. Music saved in Downloaded Music won't disappear from your list, but you need to purchase a ticket to play the entire songs.

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Canceling a subscription (auto renewal) toggle
Tickets purchased for LINE MUSIC are automatically renewed. As long as you don't cancel your auto-renewal subscription, payments will continue to be made automatically.

If you want to cancel your subscription, please do so at least 24 hours before your current ticket is set to expire.
Note:
- Uninstalling the app will not cancel your subscription plan.
- After canceling your plan, you can still use it until the period expires.
- The steps to cancel auto renewal vary depending on your method of payment.

Google Play payments:
1. Start the Play Store app.
2. Tap the menu icon at the top left of the home screen > Subscriptions.
3. Select LINE MUSIC, then tap Cancel subscription.

For more details or instructions on how to manage your subscription from your PC, please refer to the following page:


Carrier billing or credit card payments:
1. From the LINE MUSIC app, tap Library > Settings > Ticket Info.
2. Depending on the ticket you want to cancel, the steps will differ.
• To cancel "In Use" tickets: Tap Cancel Subscription > Terminate Subscription.
• To cancel other tickets: Under MY TICKETS, tap Cancel to the right of the ticket you want to cancel.

LINE STORE payments:
1. Access LINE STORE.
2. From the menu icon at the top left, tap Log in.
3. Tap Account page > Subscription plans.
Note: You can also tap the menu icon at the top left of the page and select Account page > Purchase history > Subscription plans.
4. Under LINE MUSIC, tap Cancel to the right of the subscribed plan.

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Can I use LINE MUSIC without purchasing a ticket? toggle
As long as you are logged in with a LINE account, you can enjoy all the features of LINE MUSIC. However, playback is limited to 30 seconds per track.

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I want to cancel auto renewal for my Premium/Basic Plan free trial toggle
If you're using a Premium or Basic Plan free trial that was issued with the purchase of a Subscription Plan (auto-renewal), your subscription payments will automatically begin once the free trial period has ended. You can cancel auto renewal during the free trial period by referring to the steps below.
Note:
- After canceling your plan, you can still use it until the period expires.
- The steps to cancel auto renewal vary depending on your method of payment.

For payments made via Google Play:
1. Start the Play Store app.
2. Tap the icon at the top left of the home screen > Subscriptions.
3. Select LINE MUSIC, then tap Cancel subscription.

For more details or instructions on how to manage your subscription from your PC, please refer to the following page:


For payments made via carrier billing or credit card:
1. From the LINE MUSIC app, tap Library > the Settings icon > Ticket Info.
2. Depending on the ticket you want to cancel, the steps will differ.
• To cancel "In Use" tickets: Tap Cancel Subscription > Terminate Subscription.
• To cancel other tickets: Under MY TICKETS, tap Cancel to the right of the ticket you want to cancel.

For payments made via LINE STORE:
1. Access LINE STORE.
2. From the menu icon at the top left, tap Log in.
3. Tap Account page > Subscription plans.
Note: You can also tap the menu icon at the top left of the page and select Account page > Purchase history > Subscription plans.
4. Under LINE MUSIC, tap Cancel to the right of the subscribed plan.

For details about promotions, please check this page (Japanese only).

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