A Premium Plan lets you stream as much music as you like and use everything LINE MUSIC has to offer with no restrictions for one month (after purchasing a monthly ticket) or one year (after purchasing an annual ticket). If you think you'll use LINE MUSIC for a year, purchasing an annual ticket is a cheaper option than purchasing 12 separate monthly tickets.
Note: You'll be charged automatically on the same day of every month (with monthly tickets) or every year (with annual tickets) from the day you made your purchase.
The subscription confirmation email sent by Apple shows the amount of the next scheduled payment. Please be assured that you were not immediately charged this amount.
Tickets purchased for LINE MUSIC are automatically renewed. If you don't cancel your auto-renewal subscription, future payments will be made automatically.
If you would like to cancel your subscription, please see here.
You will not be charged during the free trial period.
Keep in mind, however, that once your free trial has ended, it will be renewed as the paid plan you selected when you signed up. Once your paid plan begins, you will start being charged automatically.
If you want to cancel your plan before payments start, make sure to do so at least 24 hours before your plan is due to expire. For the steps to cancel your subscription, see this Help article.
Note: You can only use the free trial once with the same LINE account, even if you delete your LINE MUSIC account and sign up again.
A Family Plan allows the user who purchased the ticket (admin) to invite up to five of their LINE friends to enjoy an unlimited LINE Music streaming pass together.
Note:
- Only one user (admin) needs to pay for the ticket.
- Monthly and annual tickets are available for purchase.
- Only LINE users are eligible to join a Family Plan.
- Personal information such as recently played lists is not shared between members.
You can purchase a Family Plan ticket from the LINE MUSIC app.
To purchase a ticket:
Tap Library > Settings > My Ticket/Shop > Shop > Family.
Tickets can only be purchased when you're logged in with LINE.
You won't be able to purchase a Family Plan ticket if you're already using another ticket. Please purchase a Family Plan ticket once you've used up your current ticket.
If you are the admin of a Family Plan, you won't be able to purchase or use any other tickets, as they cannot be used with the members of your Family Plan.
You can choose to make monthly or annual payments for the Family Plan.
Once you've purchased a Family Plan ticket, you can choose others to invite as members from the pop-up window that appears.
Since invitations are sent via the LINE app, both the admin and invited users need to be logged in to LINE.
The admin can invite members or confirm their participation status by tapping Settings > Family Member Settings (which appears after creating a Family).
Up to five members can be invited. If five members have already been added or invited, removing a member or canceling an invitation will let you invite other friends.
Please remember that admins can only invite members if they have a valid Family Plan ticket.
Once the Family Plan admin purchases a ticket, they can send out member invites from the LINE MUSIC app.
You’ll receive a message on LINE when the admin sends you an invitation. Tap the message that was sent to you on LINE to start the LINE MUSIC app. After launching the app, confirm your membership by tapping Join from the pop-up.
Note:
- If you tap Decline you cannot change your choice later.
- If you accidentally delete the chat or otherwise can't receive an invitation message, please ask the admin to cancel your invitation and invite you again.
- Your LINE MUSIC account can become a member of only one Family Plan.
- If you leave a Family Plan, you can't join another one as a member for three months.
As a member, you can leave a family plan at any time. However, keep in mind that once you leave a family plan, you won't be able to join another one for three months. Please consider your decisions carefully.
The admin of a Family Plan cannot leave while the ticket is still valid, and must wait until the ticket has expired to do so. Once the admin has left, participating members will be deleted.
Please note that admins will also be unable to join another Family Plan as a member for three months after leaving one.
To leave a family plan, go to Settings > Family Member Settings.
Your LINE MUSIC account can only participate in one Family, so you can't purchase a Family Plan ticket if you're already a member of another Family.
If you'd like to purchase a Family Plan ticket and be an admin, please do so after leaving the Family you're currently participating in.
Note: If you leave a Family you can become the admin of another Family right away, but you need to wait three months before you can join another Family Plan as a member.
If an admin that was using a Family Plan restores that Family Plan via their Apple ID, they can re-invite its previous members by going to Settings > Family Member Settings.
In this case, members can participate in the Family again immediately without waiting the normal three month period required when joining a different Family.
Whether you utilize the service or not, use of a ticket will automatically begin in the order it was purchased in. Tickets can only be used until their designated expiration date.
The six-month free subscription plan (6カ月無料特典プラン) is granted through free monthly tickets, which are distributed for a maximum of six months.
If you cancel the plan during the six-month free period, your plan will end when the current ticket expires, and you will forfeit the tickets for any free months that were remaining.
Also, be aware that you cannot reapply for the six-month free subscription plan (6カ月無料特典プラン).
1. Tap the Library tab at the bottom right of the screen.
2. Tap Settings > My Ticket/Shop > My Ticket > Purchase History.
3. Check the payment method under the plan name.
Your subscription plan may not appear in Purchase History if you've changed devices or LINE accounts. If you can't find your plan in the LINE MUSIC app, see this Help article.
All students enrolled in elementary school or higher qualify for the student discount, regardless of age.
Verify your student status before purchasing the student premium plan from the LINE MUSIC app. By entering your date of birth and the name of your school, your status will be screened by the student verification feature on LINE MUSIC.
Note: Enter accurate information, as it may be necessary to also register your student ID or student handbook to confirm your student information.
If you haven't been issued a student ID, please submit an identifying document equivalent to a student ID (e.g. insurance card, school admission letter).
If you need to register your student ID, upload one that contains all of the following information.
• Your name
• Your school's name
• The period of validity of your student ID (e.g. entrance or graduation year)
If you haven't been issued a student ID, please submit an identifying document equivalent to a student ID (e.g. insurance card, school admission letter).
When your ticket expires, the songs you purchased and saved can still be played in their entirety anytime. Music saved in Downloaded Music won't disappear from your list, but you need to purchase a ticket to play the entire songs.
The steps to cancel a subscription differ depending on the payment method that was used. Select a payment method below for the steps to cancel your plan.
Note: You can check your payment method in your Purchase History. For more details, see this Help article.
1. At the bottom right of the screen, tap the Library tab > Settings > My Ticket/Shop > My Ticket.
2. Tap Manage subscription at the bottom of the screen.
3. Select LINE MUSIC in the App Store and cancel the subscription.
If the steps to unsubscribe in the App Store are unclear or you cannot unsubscribe, please contact Apple Support directly via this link.
If Manage subscription isn't shown, you may have purchased a subscription with a method other than the App Store. For information on how to cancel your plan, check the steps for the payment method that you used in this Help article.
Important:
- Unless you cancel the auto-renewal of your subscription plan yourself, you will continue to be charged.
- Be sure to cancel your current plan at least 24 hours before it is set to expire.
- Uninstalling or deleting the LINE MUSIC app will not cancel your subscription.
- Even after canceling your plan, you can still use the service until the expiration date.
You cannot cancel a LINE MUSIC for SoftBank subscription from LINE MUSIC. Log in to your carrier's site and go to the page for optional services to do so.
Note: The following carrier pages are only available in Japanese.
If you don't see the LINE MUSIC for SoftBank subscription on your carrier's optional services page, it's possible you have a subscription with a different plan. For information on how to cancel your plan, check the steps for the payment method that you used in this Help article.
Important:
- Uninstalling or deleting the LINE MUSIC app will not cancel auto-renewal for your plan.
- Be sure to cancel your current plan at least 24 hours before it is set to expire.
