Search Help articles

    Chat issues

    I suddenly became unable to send messages

    I can't send/receive messages

    My chats disappeared

    Problems with images, videos, and audio messages

    I received a chat message saying "Start chatting with your new friend now!"

    I suddenly became unable to use a feature

    Chat list information is incorrect

    The names of friends/groups appear as "Empty chat," "No members," or "Unknown"

    Help center