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Profile Studio
If your images are delayed or can't be created, you can receive a refund via the LINE app.
Note: You will need the latest version of LINE.
To receive a refund via the LINE app:
1. Tap Retry or See progress in the message you received from the Service Messages official account.
2. On the screen showing the issue with creating your images, tap Request refund > Request refund.
If you're unable to receive a refund by following the above steps, please contact us via this Inquiry Form.
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In Profile Studio, we offer the following.
• Various services that use AI to automatically generate images.
• MINI STUDIO, where you can set characters to your profile.
• A 3D avatar service called AlphaCrewz.
For details about how to use each service, see the following information.
AI services in Profile Studio
These are paid services that automatically generate images based on photos you select.Note:
- You can use this feature with the latest version of LINE. (Update LINE to the latest version.)
- Not available on iPad.
LINE Coins are needed to generate images. For more information, see the following Help content.
Purchasing Coins
Generated images can be set as your LINE profile icon and shared with friends.
Follow the steps below to generate and use images from our AI services.
Generating images
1. Tap the Home tab > your icon or display name at the top of the screen.2. Tap Profile Studio > the AI service you want to use.
3. Tap the button at the bottom of the screen.
4. After checking the Photo guide, agree to the Terms of Use and policy outlined in Handling of Information, then tap Select photos.
5. Select your photos, then tap Choose or Upload.
6. Select a gender for your generated images, then tap Next.
Note: This step does not apply to AI Baby.
7. Select an image package, then tap Next.
Note: Please purchase more Coins if you don't have enough.
8. Confirm the details, then tap Purchase.
You'll receive a completion message from the LINE Profile Studio official account when your images have finished being generated.
Setting an AI image as your profile icon
1. Access the Your AI images screen by either:• Tapping See images in the LINE Profile Studio official account message.
• Tapping the Home tab > your icon or name at the top of the screen > Profile Studio >
at the top of the screen.2. Tap the package containing the image you want to set as your profile icon.
3. Select the image, then tap Set as profile at the bottom of the screen.
4. Edit the image to your liking and tap Done.
Note: If you don't want to post your profile icon change in your story, uncheck Share to stories.
Sharing AI images with your friends
1. Access the Your AI images screen by either:• Tapping See images in the LINE Profile Studio official account message.
• Tapping the Home tab > your icon or name at the top of the screen > Profile Studio >
at the top of the screen.2. Tap the package containing the image you want to share.
3. Select the image, then tap
/ 
.Note: To select multiple images, tap and hold an image or tap
at the top of the screen.4. Select who you want to share the image with, then tap Share.
Saving AI images
You can save generated images to your device.To do so:
1. Access the Your AI images screen by either:
• Tapping See images in the LINE Profile Studio official account message.
• Tapping the Home tab > your icon or name at the top of the screen > Profile Studio >
at the top of the screen.2. Tap the package containing the image you want to save.
3. Select the image, then tap
at the bottom of the screen.Note: To select multiple images, tap and hold an image or tap
at the top of the screen.MINI STUDIO
You can set LINE FRIENDS and other characters to your LINE profile.To do so:
1. Tap the Home tab > your icon or display name at the top of the screen.
2. Tap Profile Studio > MINI STUDIO.
3. Tap Allow.
Note: You only need to do this the first time you follow these steps.
4. Select the character you want to use.
5. Tap Set as profile > OK.
A special badge will also appear at the bottom right of your profile icon when you set a character as your profile icon with MINI STUDIO.
AlphaCrewz
AlphaCrewz is LINE's 3D avatar service.To set an avatar you created on AlphaCrewz to your profile:
1. Tap the Home tab > your icon or display name at the top of the screen.
2. Tap Profile Studio.
3. Tap AlphaCrewz.
4. Install the AlphaCrewz app and sign up for the service.
Note: You only need to do this the first time you follow these steps.
5. Follow the instructions on the AlphaCrewz app and create an avatar.
6. Make any additional changes via your LINE profile settings, then tap Done.
For more information, please see the AlphaCrewz Help website.
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Let us know if we can make it better.
Note:
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Sorry about that. What went wrong?
Note:
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- We cannot respond to comments received from this form.
Let us know if we can make it better.
Note:
- Do not enter any personal information.
- We cannot respond to comments received from this form.